At first when you walk into the sprawling lobby, it does appear dim, demure and not a five star.........
We arrived quite late in the afternoon, and were given rooms on the 5th floor, the lobby is on the 9th floor....... a little confusing, but the view from everywhere is simply spectacular.
We had balcony's and that made quite a difference, to simply sit outside with our tea or a drink......Rooms had good amenities and everything worked. The air conditioning was the only sticking point as it is centrally controlled and Temp is set at 24 degrees Celsius......... so cool but could be cooler!
The service level of this hotel could put many a 5 star to shame, from reception to House keeping to restaurant staff........ each and every one without exception was simply very good. My congratulations to the HR, recruitment and training manager for putting such a great team in place.
Breakfast is a huge spread of hot and cold dishes , served on the roof top terrace , which is simply amazing.
Good spa and indoor and out door pool.
The hotel is 10 minutes away from the old town, so ideally situated to give you best of both sides of this great city. There is direct bus from the hotel to the Old Town, which is well worth using.
All in all great Hotel............