This place was our "splurge" accommodations of our 10 day trip in Croatia as we were staying 3 nights in Dubrovnik and I wanted a nice place to rest after 10 hours in flight travel. I was super excited to stay here as it looked beautiful in the pictures and was highly rated. It was indeed very spacious (probably bigger than our real apartment), very clean and nicely decorated. The two of us were put in the one bedroom on the first floor from the entrance.
We had a number of issues during our stay in late June. First, although we got hot water the first night, we did not the second night as we accidentally turned off the hot water switch when we left for the day. The hosts did not warn us ahead of time to keep that switch on the whole time, so I thought when you switched it on, you would get hot water. Our other hosts at other places did tell us to keep that switch on the whole time. Second, the WiFi was incredibly slow. We probably would've gone mad if we didn't have our own data through our phone carrier. Third, the washing machine was broken and they didn't supply any detergent so we bought our own at the local grocery store. This turned out to be a waste of money as we weren't able to use the machine. How hard is it to give your guests some laundry detergent for a couple US dollars / ~40 kuna? There was a coffee machine but no coffee provided. Why provide these amenities if guests have to pay extra to use them? I felt it would be more gracious of the hosts to provide these small items and at a low cost to them. Fourth, the thing to hold up the shower head was broken so we had to hold the shower head in our hand. This is just one of my pet peeves as I find it takes me longer to shower.
The positive of this place is that it is located right in the heart of the city walls so it is very easy to get anywhere quickly. The con of this is that it's right next to the church which seemed to ring its bells every 30 minutes to an hour. This didn't disturb us at night while we were sleeping but was somewhat annoying. We took the airport bus that dropped us off at pile gate which was easy and very affordable. Don't take the hosts' shuttle as it drops you off at ploce gate and there are more steps to endure to get to the apartment. The hosts responded fairly quickly to our inquiries but I wouldn't stay here again. They did let us keep our luggage here for a later check out while we visited Lokrum island, which was nice.