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All reviews sister hotel the bus president hotel old town breakfast and dinner sea view outdoor pool babin kuk modern hotel lobby bar half board excellent hotel buffet restaurant spa area plenty of sunbeds steam room private beach
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Reviewed 16 January 2019

We loved our time in Dubrovnik!! The Valamar was clean and even had a hot water pot and teas and coffee in the room. The bar area was large for our friendly group. The breakfast buffet was so good! Much variety and nicely done food.

Date of stay: December 2018
Thank jcba2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VlahoS5, General Manager at Valamar Lacroma Dubrovnik Hotel, responded to this reviewResponded 31 March 2019

Dear Guest,

Thank you for taking the time to write this lovely review.

We are happy to hear you had such a great time and to hear you enjoyed our Valamar Lacroma Dubrovnik Hotel so much. It is nice to hear our guests are happy with the room as well as the food offer in our restaurant.

We hope to welcome you again at Valamar Lacroma Dubrovnik Hotel.

Warm regards,
Vlaho Sabljić
Hotel Manager

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Reviewed 16 January 2019

Great, clean room overlooking the sea. My brother stayed in a room overlooking the pool and sea and it was equally as good a view although the room was a little bit smaller.
Nice evening entertainments with different music, singers etc...
A very modern hotel and it looks a bit like a concrete block from the pool area but the views and rooms make up for that.
The breakfasts were amazing.
We found out about the pathway along the cliff walk/sea front a few days in. Don't miss The cave Bar. Theres a few nice, quirky restaurants, sea front, to choose from before you hit the town.
If you head towards the back of the hotel and bear right, you'll find a fantastic restaurant (near the children nursery) that's very romantic with an open fire (winter) and alfresco seating.
Carry on a bit further and you'll be in the sister hotel (The President). The beach bar food is excellent and the evening staff for dinner bought my mother-in-law a cake out as it was her 70th birthday with a huge firecracker on it. It was amazing and they honestly couldn't have been more pleasant and helpful.
Be warned that you have to pay for sunbeams on the pebbly beach if you stay for more than 30 minutes.
The outdoor pool is COLD but if you go for it on a sunny day you won't regret it. Just swim and you'll soon warm up.
The indoor pool is not so 'shocking' as its slightly heated.
The massages were fantastic as was the relaxation rooms with water beds! We only found that out on our last day!
Great sauna and steam room too plus nuts and as many herbal teas as you can drink.
Overall, a great hotel if you don't want to be right in town but still have the benefits of a really pretty stroll towards town.
Don't forget to visit the panoramic restaurant via cable car. You don't need to pre-book your ticket as some seemed to think. But be prepared for a closure if the weather turns.
A visit to the town is a must although you don't need to pay to walk around the wall. We ventured up copious amounts of steps and found a basketball court up in the mountain village!

Date of stay: October 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
6  Thank 8sandyg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VlahoS5, General Manager at Valamar Lacroma Dubrovnik Hotel, responded to this reviewResponded 31 March 2019

Dear Guest,

Thank you staying at Valamar Lacroma
and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories. Your detailed review about our hotel and your great experience will be of big help to all other guest who are planning to visit.

We hope to welcome you at Valamar Lacorma Dubrovnik again.

Warm regards,
Vlaho Sabljic
Hotel Manager

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Reviewed 4 January 2019

The room was rather small. Bathroom was ok. It had an infrared lamp built in the ceiling! Strange, never seen before! No balcony but the sliding doors from the window "simulated" a balcony. Room with garden view and very close to the entrance (not something we would book but it was an organised trip). Restaurant was ok the first evening but the second evening it wasn't that good anymore.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank KarinAndFilip
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VlahoS5, General Manager at Valamar Lacroma Dubrovnik Hotel, responded to this reviewResponded 12 January 2019

Dear Guest,

Thank you for choosing Valamar Lacroma
for your holidays and for the time you took to write your comments. We are sorry to hear that because of it being an organized trip you were settled in standard room.

We always welcome our guests’ feedback and use it to constantly improve our service.

Warm regards,
Vlaho Sabljic
Hotel Manager

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Reviewed 13 December 2018 via mobile

Stayed three nights with Gate 1 tour group. This is a huge,modern hotel/ conference center that caters to bus tour groups. The property is not located on the sea. You have to walk to a sister property for access,which was closed for the season, so we never figured out how to get down to the beach area. As it is December only one nearby restaurant was open. The hotel is a 20 minute bus ride (15 kuna)from the Old Town or a 10 minute taxi ride (90 kuna each way). The hotel has a large lobby/lounge area with a lot of seating. We had a sea view room with a small balcony. The hotel is sprawling and we walked 8 hallways to get to our room. The room was spotless. Bedding was comfortable. The shower door was awkward and the towels very thin. The food in the dining was mediocre at best. There are 2 pools, one indoor, one outdoor. Both very large. Service was excellent.

Date of stay: December 2018
Trip type: Travelled as a couple
2  Thank klenc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VlahoS5, General Manager at Valamar Lacroma Dubrovnik Hotel, responded to this reviewResponded 12 January 2019

Dear Guest,

Thank you for taking the time to write this review. It is wonderful to hear such positive feedback. We are delighted you enjoyed your stay with us. We will forward your kind words to our service team.

We do our best to exceed guest expectations and we look forward to the pleasure welcoming you back.

Warm regards,
Vlaho Sabljic
Hotel Manager

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Reviewed 13 December 2018 via mobile

A perfect location for travelling in to Dubrovnik. With frequent and cheap bus travel.

There are plenty of restaurants nearby, whilst the buffet is good enough for some casual meals after long day trips.

The pool and spa were superb, with good facilities available. Whilst the beach is available at the president's club as it's the same chain of hotel, with a good selection of other beaches nearby.

The hotel even had to deal with a freak storm which knocked out the hot water for a brief time, but it was handled well and was back up and running very quickly given the torrential downpours.

The rooms were spacious and beds very comfortable, with air conditioning which is vital in the heat.

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank Gareth_Hughes22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VlahoS5, General Manager at Valamar Lacroma Dubrovnik Hotel, responded to this reviewResponded 12 January 2019

Dear Guest,

Thank you for booking Valamar Lacroma
and for your feedback. We are happy to hear your great comments; they motive us to keep up the good work.
We are glad to hear you had pleasant stay despite the storm that we have endured.

We are looking forward to seeing you again at Lacroma.

Warm regards,
Vlaho Sabljic
Hotel Manager

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