My family has stayed at this beautiful hotel multiplie times, the most recent visit was almost 3 weeks while setting up a home they just had built. Everyone LOVES staying at this hotel! The staff is so welcoming. They remember you every time you go back, are so very friendly, helpful, and do what they can to make your visit as pleasant as possible. The rooms are very well kept. Rogelia (she is the manager)is amazing and will go above and beyond.
It's a lovely hotel and the grounds are immaculate, lush, and a beautiful sight every morning when you come out of your room. The fountains are relaxing, and they have the cutest turtles in the garden. There are stunning views from the upstairs terrace of all 3 volcanos.
The food is delicious, service is fantastic and everyone treats you like family. They happily made oatmeal for my mom every night to have in her room in case she had a hypoglycemic episode. 2 meals a day are included with each night at the hotel, which is a nice bonus. They will even set up a table outside your room if you're looking for something a little more intimate. They even have Marimba players every day in the dining room for a taste of local music!
The location is perfect for wandering around Antigua, a vibrant colonial city, during the day. It's a beautiful city! They have their own taxi drivers that they will call for you if you want to go on an adventure. You can have the taxi driver for the day if you like, which is great if you want to stop in different areas throughout the day and not have to worry about getting a taxi back.
Even though they now have their own home in Antigua, my mom says she plans on staying at the hotel a few days each visit because she would miss all the people and enjoys the pampering!
Stay at this hotel! You won't regret it, as a matter of fact, you won't want to leave!