Hospitality was amazing - they gave us the option to check in early (without a fee). Jorge is the GOAT!! He is attentive, mindful, and polite. Also the place is so cute!! Plants all over with the terrace, had great views and perfect for breakfast.
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This is a colonial style hotel, much larger and spacious inside than its exterior suggests. Built round a courtyard with lovely terrace for breakfast, this hotel was comfortable and clean with very helpful and friendly staff. My only complaint was that the water wasn't hot enough in the shower. It is situated about a 15 minute walk from the main centre plaza and was quiet and peaceful.
We are very happy that you have chosen our hotel, Thank you very much for your visit and we really appreciate your comments. We happy to hear that you have enjoyed your stay with us. About the hot water, We are going to take the necessary steps to solve these issues.
We are looking forward to your return,
Kindest regards.
A colonial style setting in a quite surrounding. Very nice rooms and clean toilets. Free breakfast and the views from the terrace is fantastic. Location is very good with all attractions in walkable distance.
We are very happy that you have chosen our hotel, Thank you very much for your visit and we really appreciate your comments. We happy to hear that you have enjoyed your stay with us.
We are looking forward to your return,
Kindest regards.
Very nice and helpful staff, beautiful patios and great roof top views to Fuego, comfortable beds. Well organized airport transfer.
The breakfast could be better, the coffee was weak. No heaters in the rooms and it was cold outside. The bathroom was a little bit outdated.
Thank you very much for you feedback, we really appreciate your comments because those are helping us to improve our services. We are going to take the necessary steps to solve the coffee issue.
We hope you can give us opportunity to visit us in the future.
Kindest regards.
Our family of three thoroughly enjoyed our time at the hotel. Situated in a quiet area of the city we enjoyed returning from our excursions to its relaxing surroundings. Once inside the front doors, the hotel opened out into a series of well-planned and ambient spaces. We had a small, corner room off a wonderful courtyard. Although small in size it was perfect and comfortable for our 4-night stay. A large sliding window looked out onto the courtyard allowing plenty of light and air to enter the room. Combined with air conditioning the room was fresh and pleasant throughout the stay. Our son made use of the seating areas doted about the hotel to rest and unwind after a day's outings. The hotel setting was conducive to quiet relaxation!
The breakfast menu was varied and the dishes delightful. The staff were exceptional and attentive. Would highly recommend to anyone!
We are very happy that you have chosen our hotel, Thank you very much for your visit and we really appreciate your comments, invites us to continue with a excellent services to our guests. We happy to hear that you have enjoyed your stay with us.
We are looking forward to your return,
Kindest regards.
We didn't stay at the hotel - we were on a cruise that stopped here and we had lunch at the restaurant. It was excellent - service was good, too. Our guide brought us to this restaurant so we could get the local dish, petian with tortillas because we told him we wanted to try local food. It was perfect for us!
Thank you very much for your visit and we really appreciate your comments. We happy to hear that you have enjoyed your lunch with us. We are looking forward to seeing you in the future,
kindest regards,
Atte.
