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All reviews parliament house old town people's palace city centre double bed clean rooms metro station business trip the air conditioning non smoking taxi bucarest conference fi
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Reviewed 19 June 2018 via mobile

A good location hotel with fair price, but really needs cleaning, the shower and in general the bathroom in the room was a mess, smelly, with black mould on the tiles.
No minibar available.
Otherwise it s not a bad place to stay one night or two.

Date of stay: June 2018
Trip type: Travelled on business
Thank 410l_szl_t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina R, General Manager at Ibis Bucharest Palatul Parlamentului, responded to this reviewResponded 22 June 2018

Dear Guest,

Thank you for choosing our hotel for your stay in Bucharest and taking the time to share your feedback about your experience.
I am glad that we succeeded to welcome you with the professional attitude of our team, nice & friendly as the guest satisfaction it is for us the main reward.
We will seriously consider some investments regarding the points you mentioned and I am very sorry for this inconvenient.

We are more than happy to have you back again in our hotel any time you may visit again our city.
Feel welcome anytime in Ibis Palatul Parlamentului City Centre.

Sincerely,
Raluca Mihaescu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

We organized a four-day event at this hotel and everything was great. The participants were satisfied with accommodation, meals and coffee breaks during the meeting. Meeting rooms are well-equipped and Wi-Fi is very good, the services were excellent and the staff very dedicated.

We'll see you in octombie 2018 :)

Date of stay: June 2018
  • Trip type: Travelled on business
    • Cleanliness
    • Service
Thank Florentina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina R, General Manager at Ibis Bucharest Palatul Parlamentului, responded to this reviewResponded 22 June 2018

Dear Mrs Florentina,

Thank you for choosing again our hotel and taking the time to share your precious comments with us.

We are glad that you received a very good service, that you appreciated our friendly staff and that your participants at the event were satisfied with our hotel, with the meals they had and the meeting facilities we provide.

As you already know, our guest satisfaction is the most important reward for all of us in the hotel.
Once again, I will make sure your comments will go to all our staff, this is a real motivation to continue delivering very good quality of service.

We are waiting for you and your guests back again in our hotel with a great pleasure.
Feel welcome any time!

Sincerely,
Raluca Mihaescu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2018

We organized a three-day meeting at this hotel and everything was great. The participants were satisfied with the accommodation, meals and coffee breaks during the meeting. Meeting rooms are well equipped and WiFi internet is very good, the services were excellent and the staff very nice, the food was appetizing and tasty.
I have nothing to reproach to this hotel and I will certainly organize other meetings there.

Date of stay: April 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank FlorentinaAttia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina R, General Manager at Ibis Bucharest Palatul Parlamentului, responded to this reviewResponded 7 June 2018

Dear Valuable Guest, Mrs Florentina,

Thank you for choosing our hotel and taking the time to share your nice comments with us.

We are glad that you receive as you mentioned an excellent service, that you were pleased with our friendly staff and that your participants at the event were satisfied with our hotel, with the meals they had and the meeting facilities we provide.

As our guest satisfaction is the most important reward for all of us working in hospitality, I will make sure your comments will go to all our staff, this being a real motivation to continue delivering very good quality of service.

We are more than happy to have you back in our hotel.

Feel welcome in Ibis Palatul Parlamentului City Centre!

Sincerely,
Raluca Mihaescu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2018

We booked three nights stay at this hotel & were more than happy as we got such a good deal. The rooms were reasonably clean & the beds were extremely comfortable. They did small a bit smokey. The quilt was strange as it was a single on a double bed, but the room was warm enough that this wasn't a problem. I did ask for another pillow & was told they may not be any. I didn't receive one. The bar never had any draught beer although it constantly advertised it. We didn't have breakfast at the hotel as we thought it was rather expensive compared to local restaurants (try hug cafe just across the park). Would recommend hotel, but advise to stay in odd numbered rooms at the back as the road is very busy & noisy at night so the window had to be shut even on the top floor.

Room tip: Even numbered rooms to front are noisy due to the busy road
Date of stay: May 2018
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Paul936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina R, General Manager at Ibis Bucharest Palatul Parlamentului, responded to this reviewResponded 7 June 2018

Dear Valuable Guest,

Thank you for choosing our hotel for your stay in Bucharest.
I am glad that you took the time to share your experience with us and that you emphasized some of our strongest points like rooms, beds and location.
The guest satisfaction it is for us the main reward and in the same time we seriously consider the point mentioned by you in order to improve it in the future.

We are very happy to welcome you again in our hotel, in Bucharest or in Romania, as our country has many beautiful places and towns to discover.

Sincerely,

Raluca Mihaescu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

I took 16 students to Bucharest and we stayed at this hotel. The rooms were clean and the food was great. What impressed me was the manager's willingness to go above and beyond to make us feel welcomed. We had to leave for the airport at 5:00AM and she made sure that we had breakfast ready at 4:30. Wow! Thank you!

Date of stay: May 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank tiberiusrata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina R, General Manager at Ibis Bucharest Palatul Parlamentului, responded to this reviewResponded 31 May 2018

Dear Valuable Guest,

Thank you for choosing our hotel and for taking the time to share your positive feedback with us and with all our guests!

We are very glad that you enjoyed your stay with us and you appreciated our hotel, our rooms and the food we are serving, but also our helpful & polite staff.
We are trying as you mentioned, to go above and beyond guests expectations and we are more than satisfied when our efforts are recognized and mostly appreciated by our guests.

We will be more than honored to have you back anytime in our hotel with any further occasion that you might have, to visit again Bucharest.

Feel welcome again in Ibis Palatul Parlamentului City Centre!

With warm regards,

Raluca Mihaescu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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