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All reviews juan carlos live harp music great hotel quaint hotel the nicest hotels spa services a lovely stay machu picchu mini bar tour group within easy walking distance concierge desk loved our stay modern rooms couple of nights colonial house no elevator
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Reviewed 4 weeks ago

The hotel staff was amazing. We stayed here a couple of days and then went to Machu Picchu and came back here for another 3 days. The staff was exceptional and knew us immediately when we returned. I really had fun practicing my Spanish with Amando and Gaby and Margot. They were exceptional and service for breakfast was fantastic. The hotel was nice with various courtyards and many channels for English language. The hotel was centrally located and a great place to sit outside and people watch.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Bendliving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Front Office Manager at Casa Andina Premium Cusco, responded to this reviewResponded 4 weeks ago

Hello Bendliving,

Thanks for sharing your comments on TripAdvisor. It was a pleasure to receive you at our Casa Andina Premium Cusco hotel.
I am pleased that you had an excellent stay and that our facilities have met your expectations. In the same way, I am glad that our location has been convenient for you. As you mention, we are in the most central area of Cusco.
On the other hand, I thank you for your good comments regarding our team. It is a great satisfaction for us to have a group of people who could make you feel at home.

I sincerely hope to receive you again.

Best regards,
Jimmy Robles
Hotel manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

A warm and friendly hotel. The staff is excellent. The rooms are fantastic, very modern and very well equipped. Breakfast is great, delicious and varied. I would definitely recommend it to everyone. A great relationship between quality, attention and price. Very close to the city center and all the tourist attractions but very quiet for a good night's sleep. Thanks Julio for the free late check out and enjoy a little more of the hotel.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Culture36109532014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Front Office Manager at Casa Andina Premium Cusco, responded to this reviewResponded 4 weeks ago

Hello Culture,

Thanks for sharing your comments on TripAdvisor. It was a pleasure to receive you at our Casa Andina Premium Cusco hotel.
I am pleased that you had an excellent stay and that our facilities have met your expectations. In the same way, I am glad that our location has been convenient for you. As you mention, we are in the most central area of Cusco.
On the other hand, I thank you for your good comments regarding our team. It is a great satisfaction for us to have a group of people who could make you feel at home.

I sincerely hope to receive you again.

Best regards,
Jimmy Robles
Hotel manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The hotel was very clean, and the hotel staff were excellent. It has a rustic, open, hacienda feel, and all the amenities including a lovely buffet breakfast open from 5am-10am, bar/lounge, and spa services. Very conveniently located, a short walk to Plaza de Armas, the Artesania market on Calle Sol, and shops. Lots of dinner options in the plazas (La Feria was good) which I’d opt for over the hotel restaurant. Taxi to/from the airport is approx $5 USD.

Room tip: There were three of us so we chose a Triple room which has 3 full beds. Very nice.
Date of stay: November 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank L608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Front Office Manager at Casa Andina Premium Cusco, responded to this reviewResponded 4 weeks ago

Hello L608

Thanks for sharing your comments on TripAdvisor. It was a pleasure to receive you at our Casa Andina Premium Cusco hotel.
I am pleased that you had an excellent stay and that our facilities have met your expectations. In the same way, I am glad that our location has been convenient for you. As you mention, we are in the most central area of Cusco.
On the other hand, I thank you for your good comments regarding our team. It is a great satisfaction for us to have a group of people who could make you feel at home.

I sincerely hope to receive you again.

Best regards,
Jimmy Robles
Hotel manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We actually stayed here for two nights at the end of October and then one more night and that the end of our trip on November 3rd. The room is clean and adequately appointed - two free bottles of water are provided daily, along with the mini-bar. The first two nights, our room fan did not work and the shower flooded due to a clogged drain, and did not get fixed despite our many requests. We were offered a different room late on the second day, which we declined due to the late hour and just asked that we get a different room when we returned at the end of the week- and the hotel obliged. The included buffet breakfast was just okay...the best part was the eggs made to order. The location to the main Plaza is ok...it seemed to me that Casa Andina Standard was better situated to central downtown. Staff was friendly. Overall, our experience was just average.

Room tip: Make sure your room fan is working properly before unpacking!
Date of stay: October 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Erica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Front Office Manager at Casa Andina Premium Cusco, responded to this reviewResponded 4 weeks ago

Dear Erica,

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.
We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,
Jimmy Robles
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The hotel was great. The accommodations were 5 stars, very clean and spacious room with very nice beds,pillows, soft towels, extremely clean. The service was very good. Great breakfast with several options local and international, you can even order the eggs any way you like. They are very attentive to all your needs.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Relax19762723838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Front Office Manager at Casa Andina Premium Cusco, responded to this reviewResponded 4 weeks ago

Dear Relax,

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.
We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,
Jimmy Robles
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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