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Reviews (1,984)
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All reviewslau pa satsatayurban roomkarl lagerfeldpool partyrobinson roadstreet food marketboon tat streetipad controltelok ayerrooftop barboutique hotelbusiness districtroom phonemini barhigh techheritage building
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Reviewed 2 May 2018

We stayed for 3 nights recently and thoroughly enjoyed our stay. Very good location next to Lau Pa Sat and a short walk to Raffles MRT station. The staff were always very friendly and helpful. I also very much enjoyed the room automation, keeping up with technology was great. Their pool was unfortunately closed for renovation however they advised us on alternate options available to us. The restaurant downstairs was lovely, it was pricey however it was worth the money as the food and service were fantastic. We would definitely stay again on another trip to Singapore.

Room Tip: Some rooms are internal so no natural sunlight - just keep in mind when selecting a room.
Stayed: April 2018, travelled as a couple
Thank Lee_Lee000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SORushdee, Hotel Manager at SO Sofitel Singapore, responded to this reviewResponded 3 May 2018

Dear Lee_Lee000,

Thank you for your wonderful review and for choosing SO/ Sofitel Singapore for your stay.

I am truly pleased to know that you had a thoroughly enjoyable stay with us. I am also glad that you enjoyed the Lau Pa Sat Food Festival Market which is just behind us and easy access to MRT. It is great that you liked our high-tech room solutions – we are using Apple-based technology system which helps to control all electronic devices in the room.

Would you be traveling to Singapore soon, please don’t hesitate to get in touch. We will be SO/ happy to host you again at SO/ Sofitel Singapore!

So Kind Regards,

Rushdee Hosany
Hotel Manager

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Reviewed 1 May 2018

A fun hotel with funky interiors, and attentive friendly staff, always keen to help. We were upgraded to a suite due to loyalty status and the hotel was very generous extending our check-out time. Hotel is well located in the city commercial area. Thankyou for a relaxing enjoyable stay to all the team.

Stayed: March 2018
2  Thank PeteSing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SORushdee, Hotel Manager at SO Sofitel Singapore, responded to this reviewResponded 3 May 2018

Dear PeteSing,

Thank you for your kind review about SO/ Sofitel Singapore.

I am SO/ pleased to learn that you had a relaxing and enjoyable stay at SO/ Sofitel Singapore.

Thank you for acknowledging our interiors, It is an honor for us that our hotel's designer is Karl Legerfeld -one of the most talented couturier and photographer.

SO/ Ambassadors I am sure will be very proud that we have met your expectations as the team strives to achieve service excellence.

Thank you again, and we look forward to welcoming you back at SO/ Sofitel Singapore in the near future.

SO/ Kind Regards

Rushdee Hosany
Hotel Manager

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Reviewed 1 May 2018 via mobile

Stayed in an Urban room for 3 nights in April. Great location and wonderful facilities as expected but the level of service from Sally and Howard at the front desk was truly amazing. They were helpful, engaged and friendly to the point of finding a hard to source souvenir I had been searching for and making a gift of it to us on our departure. Truly memorable and touching. We will stay here again without doubt.

Stayed: May 2018
Thank contis2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SORushdee, Hotel Manager at SO Sofitel Singapore, responded to this reviewResponded 3 May 2018

Dear Valued Guest,

Thank you for your kind and honest review on our TripAdvisor page.

Our location is definitely one of the things we are very proud of about So Sofitel Singapore. I will be sure to let our SO/ Sally and SO/ Howard know how much of an impact they made on your experience.

We look forward to welcoming you again at SO/ Sofitel Singapore soon.

SO/ Kind Regards,

Rushdee Hosany
Hotel Manager

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Reviewed 1 May 2018

Just PERFECT! location, amenities, staff, food etc were beyond expectations. You have heard of 5 and 6 star hotels, if possible I would rate the SO Sofitel 7 stars! to the staff, a big THANKYOU for making our holiday one we will remember and cheerish. See you all next time we are in Singapore xx

  • Stayed: April 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Jannelle V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SORushdee, Hotel Manager at SO Sofitel Singapore, responded to this reviewResponded 1 May 2018

Dear Jannelle V,

Thank you SO/ much for such amazing feedback on our TripAdvisor page.

It is SO/ delightful to know that you had a perfect stay at SO/ Sofitel Singapore! It was a genuine pleasure to host you. I have shared your comments with our SO/ Ambassadors, and they were SO/ happy to hear them! Your five-star rating and such wonderful words are the highest praise for us.

Thank you, and we are always pleased to be your second home when you’re in Singapore.

SO/ Kind Regards,

Rushdee Hosany
Hotel Manager

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Reviewed 30 April 2018 via mobile

The hotel is located right next to Lau Pa Sat. At night, the street just in between the 2 buildings are closed to traffic. It transformed into a satay street. In Lau Pa Sat itself there are numerous food stalls that are truly worth the calories.
The hotel is also located within walking distance to the Amoy street food centre which also houses great street food at very attractive prices. For those interested in history, it is also near a famous temple, Clarke quay, museums etc.
The hotel staff are generally warm and helpful. Breakfast selection might not be huge but they are interesting and cooked well. We especially liked the local selections of mee Soto, chicken rice etc.

Stayed: April 2018, travelled with family
Thank Patricia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SORushdee, Hotel Manager at SO Sofitel Singapore, responded to this reviewResponded 1 May 2018

Dear Patricia K,

Thank you SO/ much for your honest review of your recent stay with us.

It is fantastic to hear that you have greatly benefited from our prime location in the heart of Singapore’s CBD and just a stone’s throw away from many of the must-visit places in the city such as Marina Bay, Gardens by the Bay, famous Clarke Quay street. I am also glad that you enjoyed the Lau Pa Sat Food Festival Market which is just behind us.

I appreciate your comment about our breakfast! SO/ Sofitel breakfast buffet reflects the simple philosophy that the first meal of the day has a paramount effect on the rest of it.

Would you be travelling to Singapore soon, please don’t hesitate to get in touch. We will be SO/ happy to host you again at SO/ Sofitel Singapore!

Kind wishes,

Rushdee Hosany
Hotel Manager

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