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All reviews beach front awesome stay hot and cold shower breakfast buffet is clean rooms station
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Reviewed 23 September 2017 via mobile

The Hotel itself is beach front on station 3. We had booked the beach from room and the room was very spacious. Comfortable beds and nothing much to complain. I visited their restaurant across on the beach and the food was decent enough, nothing phenomenal. Service was decent and nothing extraordinary. The pool is a joke actually, extremely small and didn’t even bother trying it. Overall stay was ok considering this is what you get in Boracay. You can find better hotels at a cheaper price. This hotel can be missed!

Stayed: May 2017, travelled with family
Thank Roger F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandsOfficial, Manager at Boracay Sands Hotel, responded to this reviewResponded 28 September 2017

Dear Roger F,

Thank you for posting your feedback here inTripadvisor.
We appreciate your honest and very objective comments with regards to your stay but more importantly, we would like to express our sincerest apologies for not being able to meet some of your expectations. It is only through such comments that we are able to know which areas that we still need to improve on.

I do hope that you will grant us another opportunity to recover your confidence with us.

Sincerely,

RCPajarito
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017

Very nice hotel in Station 3 of Boracay which is nearer to the port. Hotel is near the boat island hopping activities pick up point. I rated this hotel 3 because they did not inform us ahead of time that the pool is under renovation. But overall, everything is good. Even the girl who is performing at happy hour at night is divine! You'll fall in love to her voice and will definitely enjoy chill nights.

Room Tip: Ask the hotel if the pool is already furnish once clicking the booking button. But over all, all the rooms are spacious and beds are great!
  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Christine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandsOfficial, Manager at Boracay Sands Hotel, responded to this reviewResponded 11 August 2017

Dear Christine G.,

Thank you for taking time out from your busy schedule to post a review of your recent stay at Boracay Sands Hotel.

We are glad to know that your overall impression of the hotel including our service is positive. We do apologize for missing out on the information regarding our swimming pool. We have completed the upgrade and it’s now operational.

We look forward to welcome you back at Boracay Sands Hotel on your next visit to the island.

Sincerely,

RC Pajarito
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2017 via mobile

I thought the our visit was great but we were surprised that our current visit is way better. Aside from the clean rooms, friendly service, delicious food choices and affordable room rate, its acoustic entertainment and below zero beer offerings are to die for. Our last day here today but will definitely return soon. #welovebsh.

Stayed: May 2017, travelled with friends
1  Thank Cedric G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandsOfficial, Manager at Boracay Sands Hotel, responded to this reviewResponded 17 May 2017

Dear Cedric G,

Thank you so much for your continued patronage of Boracay Sands Hotel.

We truly appreciate your positive feedback on your latest stay with us. Such comments affirmed that we are on the right track in terms of delivering customer-centric service and providing facilities & amenities that meet our guest’s needs while vacationing in Boracay.

We look forward to be of service to you again on your next visit.
Sincerely,

RPajarito Jr.
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2017

Awesome service despite the overwhelming number of guests. Need to commend the front desk for being very accommodating and pleasant.
Buffet was spot on and the beachside setup was up to par, despite the Station Three location.

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Service
Thank 7107_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandsOfficial, Manager at Boracay Sands Hotel, responded to this reviewResponded 17 May 2017

Dear 7107_Traveller,

Thank you for taking timeout from your busy schedule to post a review of your recent stay with us here in Tripadvisor.

We are glad to know that you were delighted by the accommodating & pleasant service delivered by our Front Desk Team. We also appreciate your positive feedback on our buffet as well as our beachside set-up.

We look forward to welcome you back at Boracay Sands Hotel on your next vacation to the island and we thank you for your continued patronage.

Sincerely,
RPajarito Jr.

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Reviewed 4 May 2017 via mobile

Meals came out all different time up to 30 min apart. After 30 min told no stock of last meal. When asked for manager told in meeting and could not come. Over priced for service and food. There are lots of great options to eat for half the price with great service... keep away from this place.

Stayed: May 2017, travelled with friends
Thank NextOffice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandsOfficial, Manager at Boracay Sands Hotel, responded to this reviewResponded 9 May 2017

Dear NextOffice

On behalf of the Boracay Sands Hotel family, I would like to thank you for your honest and very objective comments but more importantly, express our sincerest apologies for not being able to meet your expectations during your last visit with us.

Rest assured that the matters you raised are being addressed. However, should you have additional thoughts on how we can improve other aspects of our service, you are very much welcome to do so through my e-mail rm.bsh@yahoo.com.

I do hope that you will grant us another opportunity to recover your confidence with us. I look forward to your kindest consideration and hope that this unpleasant experience will not permanently mar your perception of Boracay Sands Hotel.


Sincerely,



RCPajarito

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