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JS Luwansa Hotel and Convention Center
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Reviews (437)
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199
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All reviewsambassador clubplaza festivalkuningan areapremier roominfinity poolnice city viewnice hotelbusiness hotelbusiness districtstar hotelsmall mallbusiness tripstar servicejapanese restauranttop floorrooms are cleannice pool
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Reviewed 3 weeks ago via mobile

Stay here for second time at Deluxe room for business purpose. I love to stay here because they have spacious room, good taste of breakfast and many variant menu, great ambience, friendly staff, good location, and very good value for money. Will back again for sure to this hotel

Stayed: April 2018, travelled on business
Thank rusbiantari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard M, General Manager at JS Luwansa Hotel and Convention Center, responded to this reviewResponded 2 weeks ago

Dear Valued Guest,

Thank you so much for your kind and wonderful review.

As we are certified as a 4 star hotel.... we are clean, safe and well located with attractive pricing for what we offer and provide an excellent price vs value relationship to our customers.

For our future guests, while there may be many more 5 star globally branded products to choose from, you will also find it reflected in their pricing......i am confident the service our staff delivers is on par with the very best 5 star hotels in Jakarta. Our team consists of associates from InterCon, Shangri la, Hyatt, Starwood, Ritz Carlton and others.

You can chose to stay in our Ambassador Club room with Club privileges and many additional benefits for less or about the same of a standard room in our 5 star competitors.

Give us a try as we think you'll be pleasantly surprised!

Happy and safe travels,

Richard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The 15th floor corner room that we were occupying had a great view.
The staff of the hotel are very friendly and are genuinely willing to assist, with a smile on their face.
Food was great and my family and I did enjoy the yummylicious breakfast spread.
I highly recommend JS Luwansa as one of the best hotels to stay during your business/vacation, in Jakarta.

Stayed: April 2018, travelled with family
Thank noeldecosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard M, General Manager at JS Luwansa Hotel and Convention Center, responded to this reviewResponded 2 weeks ago

Dear Valued Guest,

Thank you so much for your kind and wonderful review.

As we are certified as a 4 star hotel.... we are clean, safe and well located with attractive pricing for what we offer and provide an excellent price vs value relationship to our customers.

For our future guests, while there may be many more 5 star globally branded products to choose from, you will also find it reflected in their pricing......i am confident the service our staff delivers is on par with the very best 5 star hotels in Jakarta. Our team consists of associates from InterCon, Shangri la, Hyatt, Starwood, Ritz Carlton and others.

You can chose to stay in our Ambassador Club room with Club privileges and many additional benefits for less or about the same of a standard room in our 5 star competitors.

Give us a try as we think you'll be pleasantly surprised!

Happy and safe travels,

Richard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This was my first time at this hotel.
Fast check in and check out.
Friendly staff.
Very Close to Plaza Festival. Lots of restaurants there till midnight.
Not far from Lotte Avenue Mall and Cinema XXI.
I stayed in Ambassador Club Room at 20th floor. Free access to Club lounge.
The hotel provides free local tangerines in front of lifts for guests who stayed at level 20.
By the window I could see people playing football and swimming pool at Sumantri Brojonegoro Sport Center.
Nice bedroom, good sleep.
Nice bathroom.

Breakfast :
Friendly staff.
Pastry : croissant ok.
Donut with chocolate topping : very ok !
Dori fish with sauce : delicious
Thanks for the good service provided by Mr Echo.

Thanks a lot for Mr. Mau, Dedi & Chairul who showed lots of kindness.

Stayed: April 2018, travelled on business
Thank Junsurya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard M, General Manager at JS Luwansa Hotel and Convention Center, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,

Thank you so much for your kind and wonderful review. Sorry we cannot address you by name since TA does allow for it.

We are glad you enjoyed your visit and appreciate al of your personalized comments.

As we are certified as a 4 star hotel.... we are clean, safe and well located with attractive pricing for what we offer and provide an excellent price vs value relationship to our customers.

For our future guests, while there may be many more 5 star globally branded products to choose from, you will also find it reflected in their pricing......i am confident the service our staff delivers is on par with the very best 5 star hotels in Jakarta. Our team consists of associates from InterCon, Shangri la, Hyatt, Starwood, Ritz Carlton and others.

Give us a try as we think you'll be pleasantly surprised!

Happy and safe travels,

Kind regards

Richard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The hotel is in Kuningan and is a great location. It has malls in walking distance and does have an amazing food mall just beside. They have an expensive bar, good massage place, very good pool and rooms with excellent view.

Stayed: April 2018
Thank TheTaskin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard M, General Manager at JS Luwansa Hotel and Convention Center, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,

Thank you so much for your kind and wonderful review.

As we are certified as a 4 star hotel.... we are clean, safe and well located with attractive pricing for what we offer and provide an excellent price vs value relationship to our customers.

For our future guests, while there may be many more 5 star globally branded products to choose from, you will also find it reflected in their pricing......i am confident the service our staff delivers is on par with the very best 5 star hotels in Jakarta. Our team consists of associates from InterCon, Shangri la, Hyatt, Starwood, Ritz Carlton and others.

You can chose to stay in our Ambassador Club room with Club privileges and many additional benefits for less or about the same of a standard room in our 5 star competitors.

Give us a try as we think you'll be pleasantly surprised!

Happy and safe travels,

Kind regards

Richard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

have long wanted to comment on this hotel. js luwansa friendly staff kindly start from me come. I feel like my own home. very impressive, very comfortable especially for Nurhayati room attandant who provide the best service for me. thank you for taking the time to help me on my last day to find my mother's relics when I know she is very busy. Thanks for all nice breakfast at Olam. Very recommended

Stayed: February 2018, travelled on business
Thank timotylaurenz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard M, General Manager at JS Luwansa Hotel and Convention Center, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,

Thank you so much for your kind and wonderful review.

As we are certified as a 4 star hotel.... we are clean, safe and well located with attractive pricing for what we offer and provide an excellent price vs value relationship to our customers.

Your satisfaction is all we aspire to each and every day!

We really appreciate having you as our guest and look forward to your next return!

Happy and safe travels,

Kind regards

Richard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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