We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (986)
Filter reviews
986 results
Traveller rating
587
262
91
28
18
Traveller type
Time of year
LanguageAll languages
More languages
587
262
91
28
18
Show reviews that mention
All reviews emporium mall nice hotel north jakarta house keeping swimming pool affordable price comfortable bed air conditioning special thanks pleasant stay nur airport mr pik business taxi sofa
Filter
Updating list...
34 - 39 of 986 reviews
Reviewed 1 May 2018

stuff very friendly, specially the receptionist called Lady, was very helpful whatever i need, good breakfast, and good location, even when i want find cigarettes at night i can ask help for the stuff and they will find a way to help you out, really friendly all of them

  • Stayed: April 2018, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Mikehartz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this reviewResponded 3 May 2018

Dear Mikehartz,

Warmest greetings from Aston Pluit Hotel & Residence..

Thank you for your precious time to write some review. It such a good news to know that our staffs could help you well during the stay and Lady will definitely happy to know this. Thank you for staying here.

Best Regards,

Jack Yaaro ZEGA, CHA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2018 via mobile

Overall the service quality of Sales for Corporate and Group are amazing. Especialy for Fidel from Sales Dept. Thank you for your kind assistance during our company's guests there.
Front office and House Keeping needs lots of improvement, encountered problems serveal time (nothing too major, but still a hasle) but it passed. So yeah, thank you for the kind hospitality :)

Stayed: December 2017, travelled on business
Thank Samantha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this reviewResponded 30 April 2018

Dear Samantha C,

Warmest greetings from Aston Pluit Hotel & Residence..

Thank you for your great response. We are glad that our team have done their best, especially Fidel who have helped to assist you. We are always ready to welcome you to our hotel.

Best Regards,

Jack Yaaro ZEGA, CHA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2018 via mobile

the service is good and the place is quite strategic. making guests who stay so feel good at hotel aston. may be less enjoy because less long stay at the hotel. further improve the service system for better future. hopefully can be further advance his hotel in order to become a 5 star hotel.

Stayed: April 2018
2  Thank Stay767389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this reviewResponded 27 April 2018

Dear Tripadvisor Member,

Warmest greetings from Aston Pluit Hotel & Residence..

It was a nice day to receive this response from you. We are glad that you satisfied with our service. We hope that you could stay longer in the future.

Best Regards,

Jack Yaaro ZEGA, CHA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2018

Clean room, with some nice extras like a full size sofa, glass doors, and an open shower. Safe inside the room. I think the staff was very friendly. And I must single out Hera, she works the morning shift, in the restaurant. She recommended some indonesian foods to try, and made sure I had a good breakfast. Which was included in the room. Nice lady. You might find a similar hotel for a cheaper price, but I thought It was a decent deal, and a good location. Well probably stay again if I return to the country.

  • Stayed: April 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Sean G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this reviewResponded 16 April 2018

Dear Sean G,

Warmest greetings from Aston Pluit Hotel & Residence..

Thank you for your kindly response to our hotel. We are excited to know that you liked the facilities of our hotel. We are proud to know that Hera have treated you well during your stay here. We hope that we have the opportunity to serve you again in your next visit to Indonesia.

Best Regards,

Jack Yaaro ZEGA, CHA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018 via mobile

I stayed there just for a day while having transit flight to bali ! It was awesome and luxurious experience. The staff are really co-operative specially the reception staff RIRI who even helped me to locate my wallet which i forgot while going back to airport. They even have the cab services to drop airport free.
Apart this the breakfast they serve include all types of variety of food.

Stayed: April 2018, travelled with friends
1  Thank Pratik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aston Pluit H, General Manager at Aston Pluit Hotel & Residence, responded to this reviewResponded 12 April 2018

Dear Pratik S,

Warmest greetings from Aston Pluit Hotel & Residence..

Thank you for choosing our hotel as destination of your stay. It was such a pleasure and and memorable moment to have an opportunity to serve you during your stay. It is a good news to know when our staff, Riri had helped for what had happened last time. We are highly looking forward for your next stay in the future.

Best Regards,

Jack Yaaro ZEGA, CHA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews