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Reviews (104)
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2 - 7 of 104 reviews
Reviewed 14 October 2015

On a small group tour this hotel was the let down of the trip. A lot of us suffered from altitude sickness and the extremely hard beds made it so much worse, as did the smoke in the halls and public areas. The pool has no water and meals are not readily available, unless you want a large buffet. Stafff don't speak English and communication is an issue. Breakfast was in a massive overcrowded room and was fairly ordinary. Loved Lhasa, but not this hotel.

  • Stayed: October 2015, travelled solo
    • Value
    • Rooms
    • Service
Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2015

Only 25% non-smoking. Carpets were exceptionally dirty. Had repeated problems with door keys. So-so breakfast for westerners. So-so WI-FI. Hard beds. No AC. TV only in Chinese if that is important to you. However, good location.

  • Stayed: September 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank elpavorealblanco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2014

Lhasa Hotel, also known as kai yuan lhasa hotel, is one of the first hotels built in Lhasa. It is quite large, but it can get crowded during the peak summer seasons.

The main halls are pretty grand, but the halls are often filled with cigarette smoke. (Something common to all Chinese hotels)

The rooms are pretty good, but the room we had lacked a barrier for the shower, so when you shower, the water gets everywhere in the bathroom.

There is breakfast, which is a mix of chinese and western breakfast. It's pretty good for a chinese breakfast, but don't expect anything other than bread an butter for the western side of things (pretty sure the cinnamon bun was a show piece as it was harder than rock)

There is free wifi. The staff doesn't speak english, but they do speak Mandarin, Tibetan, and Sichuan dialect.

I was here in the off season so the hotel felt quite empty. It was quiet though, which is nice.

  • Stayed: December 2014, travelled with friends
    • Value
    • Location
    • Service
2  Thank Shanghaibebop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2014

this was the first major hotel to be built in Tibet after the communist "liberation" and was designed for party officials in monolithic mode, the atirum is vast and colourless (brown being the endemic colour) with the reception desk tucked away (all the staff in overcoats, no English and surly service); it really needs a female touch with flowers to welcome; initial impression daunting and unwelcoming

the rooms are vast and well appointed but like other travellers in our first room we had a sensor light outside the bathroom which had a mind of its own and disturbing any attempt at sleep; in our second room, the bath was faulty; thereon we gave up the unequal struggle against bureaucracy

breakfast served in the vast "cafe"; again staff, in parkas under their uniform, unsmiling and buffet style not appealing

there must be better boutique hotels in which to stay in this fascinating but abused city

avoid at all costs

  • Stayed: November 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
4  Thank dunstanrichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2014

We were in the v.i.p. section and the room was huge and so was the bathroom,However the light in the hallway going towards the bathroom would come on as soon as you went towards it lighting part of the bedroom which disturbed the sleep if someone got up in the night.
and there was no one to explain how to work the lights in english. The breakfast was poor unless you liked chinese breakfast. In other words this hotel does not cater to international clients compared to the Shangrila hotel where we went to have dinner one night

  • Stayed: October 2014, travelled as a couple
    • Service
3  Thank madddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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