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Reviewed 11 March 2018

We stayed 5 nights at One96 and thoroughly enjoyed the experience. Our suite was comfortable and spacious. The hotel staff were very friendly, welcoming and helpful. The location was very convenient to Sheung Wan MTR, the Hollywood Road galleries and restaurants. Staff recommendations of great places for breakfast (the Cupping Room) and dinner (The Chairman) we’re right on the money.

Date of stay: March 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank adamsgarry5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
National H, Manager at One96 - Elegant Full Floor Suite Hotel, responded to this reviewResponded 23 March 2018

Hi adamsgarry5,

Thank you so much for your stay with us and for your wonderful review at One96.

We are pleased to hear that you enjoyed your stay with us, your compliments is always a motivation for us to strive for excellence. Once again, thank you for your kind words, and we look forward to welcoming you back again soon.

Warm Regards,

Kylie Tang
Assistant Operations Manager
KylieTang@nationalhotels.com.hk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018

This suite hotel is fantastic. It is decorated in a modern minimalist style but has all the amenities that you would want. The staff is incredibly helpful and the location is perfect. All of the best shops and restaurants are in walking distance. I'll will be back.

Date of stay: February 2018
Thank MelandFranck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
National H, Manager at One96 - Elegant Full Floor Suite Hotel, responded to this reviewResponded 6 March 2018

Hi MelandFranck,

Thank you very much for your generous compliments following your recent stay with us.

We were most thrilled to know our dedicated guest service and the room facilities have exceeded your expectations.

My team and I look forward to welcoming you back for another excellent stay.

Warm Regards,

Kylie Tang
Assistant Operations Manager
KylieTang@nationalhotels.com.hk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018

A very central serviced apartment, with very good facilities, including washing machine and Nespresso and tea making facilities and fridge and freezer in living area. Extremely comfortable beds and large and good bathroom. The living area has sofa and tv and is very nicely decorated and furnished. The staff at reception are welcoming and happy to help, including ordering in take away food for you.

Dry cleaning facilities are available, and there is a small breakfast bar, although the breakfast bars and coffee and tea on offer are bettered by going out or getting food in.

It is centrally located and within easy reach of the business district and high end retail shopping areas of Hong Kong,and easy to get to from the airport via the excellent train service into the station very close by. It is also on the edge of a very good trendy area for restaurants where you are spoiled for choice.

Although they do not have a fitness centre, their sister block close by, does.

I would definitely stay there again.

Room tip: All the floors above probably floor 15 have good views.
Date of stay: February 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Londoner063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
National H, Manager at One96 - Elegant Full Floor Suite Hotel, responded to this reviewResponded 6 March 2018

Hi Londoner063,

Thank you for your recent stay at One96.

We are pleased to learn that you have enjoyed our well equipped suite so much as well as our prime location. Creating a "Home away from Home" with a satisfying hospitality experience for our every single guest is what we are always striving for and we are glad to know that we have achieved it from your comments.

Generous comments like yours are always our motivation for us to strive for service excellence. Thank you again and we look forward to seeing you again soon!

Warm Regards,

Kylie Tang
Assistant Operations Manager
KylieTang@nationalhotels.com.hk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2018

The staff were a standout, being very helpful and capable (being able to speak fluent Chinese and English for one). The location is very convenient for getting to major attractions and the rooms themselves were spotless and well furnished. Would definitely recommend

Date of stay: February 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank mrbillzhang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
National H, Manager at One96 - Elegant Full Floor Suite Hotel, responded to this reviewResponded 6 March 2018

Hi mrbillzhang,

Thank you for your recent stay with us at One96.

Nothing can be more important than a spotless, well designed room and convenience location in a hotel. your compliments truly motivate us to keep striving for service excellence. Do come back to discover the city with us again.

Thanks for your recommendation to other viewers, cannot wait to welcome you back to our world of warm hospitality soon.

Warm Regards,

Kylie Tang
Assistant Operations Manager
KylieTang@nationalhotels.com.hk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2018

Love this hotel and the location right near central bordering Sheung Wan and customer service. First, the interior design of the room is modern and beautiful with large windows. It is also one suite per floor so you get a lot of quiet and privacy.

The front desk always warmly greeted us and went out of their way to accommodate our requests at all times. Even during the weekends when our tv wasn't working properly they sent IT help immediately who helped us find a solution. I've done many long term (one month and above) stays in this hotel and every time I look forward to being back, as it is always reliable and makes you feel at home.

Date of stay: February 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank cndywong18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
National H, Manager at One96 - Elegant Full Floor Suite Hotel, responded to this reviewResponded 11 February 2018

Hi cndywong18,

Thank you for reviewing your recent stay at One96 on TripAdvisor.

It is very encouraging to read your wonderful comments about our rooms design, location and warm and accommodated service rendered during your recent stay at One96. Creating a “Home Away from Home” for our guests is what we have always been striving our best for.

We feel very much appreciated to hear that you would definitely come back to stay with us again. Please do and we hope to see you again very soon.

Warm Regards,

Kylie Tang
Assistant Operations Manager
kylietang@nationalhotels.com.hk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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