Apart from breakfast and gym facility, its fine for rest. Its only toast and bread available for breakfast. Limited gym facilities and old. However, location is great and it just take few mintues walk to soho.
332
374
107
32
26
Laura C
Excellent value
Review of iclub Sheung Wan Hotel
Reviewed 25 Jul 2021
The price is low yet the service is excellent. Room is clean and even comes with daily breakfast. Staff is professional, pleasant and very helpful. However, we booked a "handicapped" room and found the bed way too high for easy transfer between wheelchair and bed. Also handle/grab bar sets were removed from both sides of toilet even though holes in wall indicate they were once installed !
Date of stay: July 2021Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with RegalHotel.com
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wong Chris, 總經理 at iclub Sheung Wan Hotel, responded to this review
Responded 26 Jul 2021
Dear Laura C
Thank you very much for selecting the iclub Sheung Wan Hotel.
It is much appreciated of your positive comments and sharing the wonderful stay experience on the TripAdvisor platform.
We have also heard your comment on our disable room and certainly will follow up accordingly.
Once again thank you and we look forward to welcoming you back again soon to make your next stay an even more pleasurable one.
Best regards
Chris Wong
General Manager
Thank you very much for selecting the iclub Sheung Wan Hotel.
It is much appreciated of your positive comments and sharing the wonderful stay experience on the TripAdvisor platform.
We have also heard your comment on our disable room and certainly will follow up accordingly.
Once again thank you and we look forward to welcoming you back again soon to make your next stay an even more pleasurable one.
Best regards
Chris Wong
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews ferry terminal min walk convenient location room size is short stay comfortable stay your luggage bed floor mtr hk elevator supermarket privacy
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79 - 84 of 871 reviews
tin652
Hong Kong, China
1
Date of stay: May 2021
Review collected in partnership with RegalHotel.com
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wong Chris, 總經理 at iclub Sheung Wan Hotel, responded to this reviewResponded 18 May 2021
Dear tin652
Thank you for staying at the iclub Sheung Wan Hotel.
It is much appreciated your positive comments on our great convenient location.
More importantly we have taken note of the issues that you had encountered and hence your stay experience was somehow affected. We shall definitely look into improvement and please be reassured that we constantly strive to enhance our services and facilities.
We look forward to welcoming you back again soon in the near future.
Best Regards
Chris Wong
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
leung111
Hong Kong, China
1
good experience to stay in the hotel. large room, very clean room, location is not exactly outside mtr station but convenient. Nice that large one double bed in the room, not like other hotels that a large bed combined by two single beds.
Date of stay: May 2021
Review collected in partnership with RegalHotel.com
Ask leung111 about iclub Sheung Wan Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wong Chris, 總經理 at iclub Sheung Wan Hotel, responded to this reviewResponded 4 May 2021
Dear leung111
Thank you for staying with the iclub Sheung Wan Hotel and your wonderful comment. We really appreciate that you took the time to share it online.
It is indeed encouraging to learn that your overall stay experience is pleasant and enjoyable.
We would very much look forward to welcoming you back again and make your next stay an even more pleasurable one.
Best regards
Chris Wong
General Manager
iclub Sheung Wan Hotel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
winnie332021
Hong Kong, China
11
早餐食物不豐富，只有麵包， 酒店入住時沒說明是light breakfast,唔飽。Room not good,refrigerator not cold,its hot.after drinking the rea,肚瀉，嘔了一天，實在十分辛苦及對貴酒店失望，入住後患病。
房間電視節目選擇少，難休閒及放鬆。
服務差，房間電話壞，未能撥號至服務部，需用手提打給酒店。
在收拾房間時沒有檢查更換淋浴露，要房客致電才補充
Date of stay: February 2021
Review collected in partnership with RegalHotel.com
Ask winnie332021 about iclub Sheung Wan Hotel
1 Thank winnie332021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wong Chris, 總經理 at iclub Sheung Wan Hotel, responded to this reviewResponded 19 February 2021
尊敬的 winnie332021
非常感謝您抽出時間反饋您對香港富薈上環酒店的住宿經歷。
我們一向著重服務質素，對客人的投訴定必嚴肅處理。我們希望您能直接電郵至info@sheungwan.iclub-hotels.com，提供更多資料，使我們有機會去改善不足的地方，讓我們做得更好。
對於閣下今次入住未能得到一個愉快的住宿體驗，深表歉意。
再次謝謝閣下選擇了富薈上環酒店。
黃國樑
富薈上環酒店
總經理
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
David3508
11
Iclub Sheung Wan Hotel is a very good hotel, the staff is very friendly, the cleaning staff is very careful, the receptionist is also nice. The environment of the hotel is good. Oh, I am a platinum member. Don't forget the red wine again for next time.
Date of stay: October 2020
Review collected in partnership with RegalHotel.com
Ask David3508 about iclub Sheung Wan Hotel
1 Thank David3508
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wong Chris, 總經理 at iclub Sheung Wan Hotel, responded to this reviewResponded 18 January 2021
Dear David3508
Thank you for staying with the iclub Sheung Wan Hotel and your wonderful comment. We really appreciate that you took the time to share it online.
It is indeed encouraging to learn that your overall stay experience is pleasant and enjoyable.
We would very much look forward to welcoming you back again and make your next stay an even more pleasurable one.
Best regards
Chris Wong
General Manager
iclub Sheung Wan Hotel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
WilliamTo2020
Hong Kong, China
11
The room is clean and tidy. Location is excellent. Staff is professional.
However, some residents and staff lack the awareness of epidemic prevention.
Some residents were drinking coffee in the elevator without wearing face masks.
There was also a resident who went straight to the food and drinks without wearing face mask at breakfast. The staff saw it but didn’t stop it.
Also the room is with poor sound insulation. Voices of the neighbour’s sexual activities were clear and auditable. It was like listening to an adult movie. People with children may feel embarrassed.
Date of stay: December 2020
Review collected in partnership with RegalHotel.com
Ask WilliamTo2020 about iclub Sheung Wan Hotel
1 Thank WilliamTo2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wong Chris, 總經理 at iclub Sheung Wan Hotel, responded to this reviewResponded 9 December 2020
Dear WilliamTo2020
Many thanks for staying at the iclub Sheung Wan Hotel.
It is much appreciated of your positive comments to our professional service team, convenient location and guest room cleanliness.
Nevertheless we thank you for sharing on the issues of guests not wearing mask and room sound insulation. We would certainly look into it and work on improvements.
We look forward to welcoming you back again soon to make your next stay an even more pleasurable one.
Best regards
Chris Wong
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC