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Reviewed 4 weeks ago via mobile

Very lovely hotel, festival specific decorations, extremely friendly stuff. Especially love the interior design of the hostel, clean and very close to bus stop. Very romantic and comfy stay for couple. Also a
Big room for family.

I would love to introduce the hotel to others, and I will definitely come again.

Date of stay: December 2022
Trip type: Travelled as a couple
Thank marcoma1995
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 4 weeks ago

Dear Marcoma1995,

It is our great pleasure to thank you for having shared your experience with us.

We are glad to know that you have enjoyed your Christmas Eve at The Fleming! Our entire team always tries to exceed our guests' expectations and deliver an exceptional level of personalized service. Meanwhile, the most important thing is to make all our guests feel that they are special and have a seamless experience.

We hope that you can spend more of your special days with us and let us help create more heartwarming memories.

With warm regards,
Matthew Yuen
Assistant Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I had a wonderful stay! The room was very clean and comfortable, and the decor and furnishings were very cool and stylish! I loved the retro/old HK/maritime theme. The location was also extremely convenient. The only downsides were the small size of the room and the lack of facilities. Overall, I would still highly recommend The Fleming.

Date of stay: December 2022
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank lamandywk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 4 weeks ago

Dear lamandywk,

Thank you very much for your wonderful review about your recent stay at The Fleming!

We really appreciate your compliments on our meticulous design. We have a minimalist décor that embraces Hong Kong's heritage and it's maritime history, making it possible for our guests to immerse themselves in a comfortable and relaxed space, while enjoying our luxurious and modern fittings.

We also take pride in catering to our guests' needs the best way possible, and our convenient location is bonus to the service we provide.

Once again, thank you very much for staying with us and we do hope that we will have the opportunity to welcome you back to The Fleming.

With warm regards,
Matthew Yuen
Assistant Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2022

Fleming has amazing hotel and room design and wonderful room amenities. Staff are also friendly and helpful. The location is also great - very convenient to catch metro and has a nice vibe. I would love to revisit this place with my family and friends.

Date of stay: December 2022
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Dee Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 18 December 2022

Dear 150deez,

Thank you very much for your wonderful review about your recent stay at The Fleming!

It is a pleasure to learn that our team had succeeded in providing a comfortable and enjoyable stay for you. We truly appreciate your compliments for our nautical design, which is inspired by the old Hong Kong.

As we aim to achieve the highest standards of hospitality services, your kind words for our team have certainly given us a pat on the shoulder. We take pride in catering to our guests' needs the best way possible, and our convenient location is bonus to the service we provide.

We hope it will not be long before we can be of your service again!

With warm regards,
Matthew Yuen
Assistant Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2022

Quite simply the best hotel i’ve ever stayed in. Nothing better in terms of service, hospitality and genuine care and attention to guest needs. I’ve travelled 30 counties and over 100 cities and nothing compares to the the feeling the staff give at this hotel. Huge thanks to Natalie, Yolanda, Matthew, Tom and all the amazing staff who always make me feel so happy to stay at the hotel.

Room ⭐️⭐️⭐️⭐️⭐️
Staff ⭐️⭐️⭐️⭐️⭐️
Food ⭐️⭐️⭐️⭐️⭐️
Location ⭐️⭐️⭐️⭐️⭐️

Date of stay: November 2022
Trip type: Travelled solo
Thank cybercookie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 20 November 2022

Dear Cybercookie,

It was an absolute delight having you with us recently at The Fleming and thank you for taking time to post this lovely review.

We are very excited to hear that you enjoyed our friendly and personalized hospitality services. All the team members here aim to create an atmosphere and feeling of home and comfort for all of our guests. When the full hotel experience creates a great long lasting impression for our guests, this is the best compliment a hotelier can receive!

We will definitely miss you and we can't wait to have you as our guest again soon!

With warm regards,
Matthew Yuen
Assistant Guest Experience Manager

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Reviewed 7 November 2022

Staffs fulfilled most of my request for celebration of birthday, decorations, cake, room type.. they are polite and helpful, feeling warm and happy during my staycation. Highly recommend to all of you!!!

Date of stay: November 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank kakiu225
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 8 November 2022

Dear Kakiu225,

Thank you for giving us such delightful review!

We are thrilled to know that you have enjoyed the Birthday Celebration with your beloved and that you appreciate our friendly hospitality. To provide outstanding services is one of our highest priorities and we’re most grateful that you've enjoyed our warm hospitality. Our entire team is dedicated in ensuring all our guests feel welcome and looked after on every stay. That's why feedback such as yours brings us pride and joy.

Once again, thank you for choosing The Fleming for the celebration. We hope it will not be long before we get to welcome you back and make your next stay another unforgettable experience with us!

With warm regards
Matthew Yuen
Assistant Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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