The Fleming is literally elevated the standard of Hong Kong’s boutique hotel.
We stayed in The Fleming twice within a month, which is quite crazy.
The reason drove us to revisit so soon is their excellent SERVICE.
Frankly, I didn’t expect such good service in a boutique hotel. All staff there are friendly and cheerful, especially Mr. Matthew Yuen. the Assistant Manager of Guest Service. My first stay was for celebrating anniversary, Matthew prepared a gift and hand-written letter, though we never meet him on that stay. And on the second stay, Matthew even backed to work earlier just to greet us. He gave his biggest help on everything to ensure our stay is joyful. The service he provided is unlike the standard service from branded hotel, but truly from his heart. It’s so nice to have a short chit chat with him.
Room: Both stays are under their weekday staycation package. The room upgrade included is subject to the on-day availability. But I was so lucky to stay in Large Room and Extra Large room separately. The room is spacious and stylish. I love the natural daylight from the windows, especially the Extra Large Room. The mattress and pillows are unexpectedly comfortable, which is even better than some international chain hotels.
Food: With the $200 coupon included in the package. We had the breakfast down the Osteria Marzia. The atmosphere there is chill and the Italian style breakfast is...The Fleming is literally elevated the standard of Hong Kong’s boutique hotel.
We stayed in The Fleming twice within a month, which is quite crazy.
The reason drove us to revisit so soon is their excellent SERVICE.
Frankly, I didn’t expect such good service in a boutique hotel. All staff there are friendly and cheerful, especially Mr. Matthew Yuen. the Assistant Manager of Guest Service. My first stay was for celebrating anniversary, Matthew prepared a gift and hand-written letter, though we never meet him on that stay. And on the second stay, Matthew even backed to work earlier just to greet us. He gave his biggest help on everything to ensure our stay is joyful. The service he provided is unlike the standard service from branded hotel, but truly from his heart. It’s so nice to have a short chit chat with him.
Room: Both stays are under their weekday staycation package. The room upgrade included is subject to the on-day availability. But I was so lucky to stay in Large Room and Extra Large room separately. The room is spacious and stylish. I love the natural daylight from the windows, especially the Extra Large Room. The mattress and pillows are unexpectedly comfortable, which is even better than some international chain hotels.
Food: With the $200 coupon included in the package. We had the breakfast down the Osteria Marzia. The atmosphere there is chill and the Italian style breakfast is also good, the Granola Yogurt is highlighted. (Please note that it’s under Black sheep, not really related to the Fleming)
All in all, this is our first time to stay at a boutique hotel in Hong Kong, yet this experience elevated the standard of boutique hotel in our mind and I think, the Fleming will be the standard that we used to comment other boutique hotels in the future lol.More
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