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All reviews boutique hotel extra large room wan chai station apple tv restaurant downstairs guest experience team a wonderful stay love this hotel birthday celebration business trip convenient location ferry hong mtr staycation
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Reviewed 24 June 2022

Great experience with my girlfriend to celebrate our birthday and anniversary. Room design is stylish and modern which really made a relaxing atmosphere. Staffs are so nice and so helpful, with the help of guest experience supervisor, we got to know more detail about the hotel.

Date of stay: June 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Goatcheeseburger2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 27 June 2022

Dear Goatcheeseburger2022,

It is our great pleasure to thank you for having shared your experience with us!

We are honoured that you decided to stay at The Fleming for the birthday and anniversary celebration and we are very happy to know that you had a memorable staycation with us this year. To provide outstanding services is one of our highest priorities and we’re most grateful that you've enjoyed our warm hospitality. Our entire team is dedicated in ensuring all our guests feel welcome and looked after on every stay. That's why feedback such as yours brings us pride and joy.

Thank you again for staying with us. We cannot wait to be of your service again in the near future, and provide you with another excellent experience.

With warm regards,
Matthew Yuen
Senior Guest Experience Supervisor

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Reviewed 22 June 2022

The service was good. Although the birthday card wrote a wrong name, the staff apologized to us sincerely. But there was some bad smell in the room. I think the bad smell came from the curtain. Also, the conditioner and shampoo smell were strange.

Date of stay: June 2022
    • Value
    • Cleanliness
    • Service
Thank tungtungc2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 23 June 2022

Dear Tung Tung C,

Thank you for sharing your recent experience whilst staying with us.

To provide outstanding services is one of our highest priorities and we’re most grateful that you've enjoyed our warm hospitality. We are grateful for your comments and feedback, both the positive and the not so, are invaluable allowing us to continue to improve upon both our product and its delivery. We sincerely apologize that you experienced some challenges during your stay. All your comments will be carefully taken into account and your feedback will be passed over to the relevant department, with the intention of improving the quality throughout the hotel.

Once again, thank you for your time in sharing your feedback and we do hope that we will have the opportunity to welcome you back to The Fleming.

With warm regards,
Yolanda Wong
Guest Experience Supervisor

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Reviewed 16 June 2022

The room was very comfortable, decor was tasteful and unique. We really enjoyed the lighting in the room, it was clean and welcoming.

It was close to mtr station, not a far walk from many restaurants choices. It was pouring very hard during our stay but it was convenient when we called for an Uber.

We had dinner at their restaurant downstairs; Osteria Marzia. Staff was very welcoming and food was fantastic!

Date of stay: June 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Mademoisellevie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 18 June 2022

Dear Mademoisellevie,

Thank you for your very kind words and for taking the time to write such a positive review following your recent stay with us.

At The Fleming, we do not only aim to provide the highest standards of hospitality service, we also wish to satisfy our guests’ aesthetic needs by shedding lights on our unique minimalist décor that embraces Hong Kong's heritage and its maritime history.

We are delighted to know that you have enjoyed your stay and that you appreciate our hospitality, location, and restaurant. We hope it will not be long before we get to welcome you back and make your next stay another unforgettable experience with us!

With warm regards,
Yolanda Wong
Guest Experience Supervisor

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Reviewed 13 June 2022

This stay at the Fleming is out of my expectation. A stylish design hotel. The room is comfort with a relaxing vibe. The service of staffs and the breakfast in OSTERIA MARZIA are perfect. The location is easily access to the centre of Wan Chai.

Date of stay: June 2022
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank ToS143
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 18 June 2022

Dear ToS143,

Thank you very much for your wonderful review about your recent stay at The Fleming!

We really appreciate your compliments on our meticulous design. We have a minimalist décor that embraces Hong Kong's heritage and it's maritime history, making it possible for our guests to immerse themselves in a comfortable and relaxed space, while enjoying our luxurious and modern fittings.

We also take pride in catering to our guests' needs the best way possible, and our convenient location is bonus to the service we provide.

Once again, thank you very much for staying with us and we do hope that we will have the opportunity to welcome you back to The Fleming.

With warm regards,
Yolanda Wong
Guest Experience Supervisor

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Reviewed 26 May 2022

It’s a really good experience staying here. The staff are very friendly and helpful. I love the working table at the corner of the room next to the windows! The bed and environment are also very comfortable.

Date of stay: May 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Natdifferent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 28 May 2022

Dear Natdifferent,

On behalf of The Fleming, we would like to thank you for taking the time to share your experience at our hotel!

We are delighted to read that you love our unique design and great to see that you enjoyed the friendly hospitality services provided by our team. Everyone here tries their hardest to go above and beyond for our guests and it’s always great to hear compliments from our guests.


Thank you for spending your staycation here at The Fleming and we look forward to being of your service in the near future, and provide you with another excellent experience once again.

With warm regards,
Matthew Yuen
Senior Guest Experience Supervisor

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