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All reviews boutique hotel extra large room wan chai station apple tv restaurant downstairs guest experience team a wonderful stay love this hotel birthday celebration business trip convenient location ferry hong mtr staycation
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Reviewed 27 April 2022 via mobile

Enjoyable staycation experience at the stylish boutique hotel located at the heart of the city. Recommend to couples looking for places to celebrate for special occasions.

Room & service features:

- Cozy and relaxing atmosphere with the theme of ferry cabin.

- Featured photo taking spots in room & public areas.

- Well caring service from the friendly & energetic operation team. They keep interact with guests proactively when seeing you around.

- Apple TV equipped in room.

- Very quiet rooms

Restaurant features (Operated by the Black Sheep Catering Group):

- Relaxed vibe which fit for fine dining.

- Delicious lunch set menu with fresh seafood & Gelato.

- Very friendly manager with a team of multinational workforce.

- Team members are of abundant knowledge on food & wine being served.

- Appropriate for special occasions.

We will definitely come back again in the future & recommend to you too!

Room tip: Recommended to book for a fine-dining meal at the Hotel’s restaurant during your stay
Date of stay: April 2022
Trip type: Travelled as a couple
Thank Alex W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 29 April 2022

Dear Alex W,

Thank you for taking the time to write us this amazing review!

We are very pleased to read that you had a fantastic stay with us and that you appreciate our service, hotel design, room features and dining experience.

Our hotel does in fact have a minimalist décor that embraces Hong Kong's heritage and its maritime history, making it possible for our guests to immerse themselves in a comfortable and relaxed space, while enjoying our luxurious and modern fittings.

To provide outstanding services is one of our highest priorities and we’re most grateful that you've enjoyed our warm hospitality. Our entire team is dedicated in ensuring all our guests feel welcome and looked after on every stay. That's why feedback such as yours brings us pride and joy.

Once again, thank you for sharing your feedback with us. We hope it will not be long before we get to welcome you back and make your next stay another unforgettable experience with us!

With warm regards,
Matthew Yuen
Senior Guest Experience Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2022

I like the spacious bathrooms and toilet (just hope that the trash bin located next to the toilet will be more user friendly and larger in size). Good to have movable hangers, lots of lighting located in different corners. The qualities of shampoo, body wash and bedding products are good.

Date of stay: March 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Hui9394
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 22 April 2022

Dear Hui9394,

Thank you for taking the time to write us this amazing review!

We are very pleased to read that you had a fantastic stay with us and that you appreciate our hotel design and room features. We will continue to work hard for improvements and your comments will surely help us to become an even better destination on your next visit.

Once again, thank you for sharing your wonderful feedback and we look forward to welcoming you back in the near future.

With warm regards,
Matthew Yuen
Senior Guest Experience Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2022

Spent a wonderful week staying at The Fleming. The room is very spacious and the location is very convenient, with many cafes and local restaurants nearby. A lot of options for dining in or delivery. Also, thanks for the warm hospitality from the Guest Experience Team. Yolanda introduced the hotel to me and the team helped me a lot during the stay. Such a beautiful hotel and will definitely be back again.

Date of stay: April 2022
    • Location
    • Sleep Quality
    • Service
Thank katherinemui
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 23 April 2022

Dear katherinemui,

Thank you very much for your wonderful review about your recent stay at The Fleming.

We are delighted to know that you have enjoyed your stay and that you appreciate our design and location. To provide outstanding services is one of our highest priorities and we’re most grateful that you've enjoyed our warm hospitality.

Once again, thank you very much for choosing to stay with us. We look forward to welcoming you back in the not-so-distant future.

With warm regards,
Yolanda Wong
Guest Experience Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2022

Excellent stay experience !
Clean and tidy room with built-in audio system. You can hear music in the toilet and bathroom as well.
Very happy to have USB charging. The room is also well-equipped, such as cutlery set, hair dryer, umbrella, drinking glass and air purifier. I think the room can be further improved by providing wine/beer tasting glass. I will certainly recommend and visit again.

Date of stay: February 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Bobi0128
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 10 March 2022

Dear Bobi0128,

Thank you for taking the time to write us this amazing review!

We are very pleased to read that you had a fantastic stay with us and that you appreciate our hotel design and room features. We will continue to work hard for improvements and your comments will surely help us to become an even better destination on your next visit.

Once again, thank you for sharing your wonderful feedback and we look forward to welcoming you back in the near future.

With warm regards,
Matthew Yuen
Senior Guest Experience Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2022

Checked-in for 2 nights after benefiting from Guangdong-HK quarantine-free entry program allowance, and before traveling back to France.
Even though some hesitancy at check-in, the process was quite smooth overall. Very well located with reception on 1st floor. Rooms quite spacious for the city, even though a little overpriced for the service (no breakfast included).
Hotel directory could have been more exhaustive but at the time of my visit much of the clientele was local.
Location is very convenient.
Room temperature was very pleasant since too many times in HK air conditioning is too intensively used. Materials used for bathroom (concrete) might be a tribute to Hong Kong history but another flooring could have been done to keep same atmosphere as bedroom and make it easier to clean.

Room tip: There's a scale to weight your luggage hidden in the bathroom
Date of stay: December 2021
    • Location
    • Sleep Quality
    • Service
Thank Damien F
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Fleming, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 23 February 2022

Dear Damien F,

Thank you for taking the time to write us this amazing review!

We are very pleased to read that you had a fantastic stay with us and that you appreciate our location, check-in procedure and room features.

Our hotel does in fact have a fortunate location being in the hearth of Hong Kong’s legendary and cultural Wan Chai neighborhood. We also have a minimalist décor that embraces Hong Kong's heritage and its maritime history, making it possible for our guests to immerse themselves in a comfortable and relaxed space, while enjoying our luxurious and modern fittings.

Once again, thank you for sharing your feedback with us. We look forward to welcoming you again for your next visit in Hong Kong!

With warm regards,
Yolanda Wong
Guest Experience Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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