Excellent stay experience !
Clean and tidy room with built-in audio system. You can hear music in the toilet and bathroom as well.
Very happy to have USB charging. The room is also well-equipped, such as cutlery set, hair dryer, umbrella, drinking glass and air purifier. I think the room can be further improved by providing wine/beer tasting glass. I will certainly recommend and visit again.More
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Taking safety measures
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Checked-in for 2 nights after benefiting from Guangdong-HK quarantine-free entry program allowance, and before traveling back to France.
Even though some hesitancy at check-in, the process was quite smooth overall. Very well located with reception on 1st floor. Rooms quite spacious for the city, even though a little overpriced for the service (no breakfast included).
Hotel directory could have been more exhaustive but at the time of my visit much of the clientele was local.
Location is very convenient.
Room temperature was very pleasant since too many times in HK air conditioning is too intensively used. Materials used for bathroom (concrete) might be a tribute to Hong Kong history but another flooring could have been done to keep same atmosphere as bedroom and make it easier to clean.
Dear Damien F,
Thank you for taking the time to write us this amazing review!
We are very pleased to read that you had a fantastic stay with us and that you appreciate our location, check-in procedure and room features.
Our hotel does in fact have a fortunate location being in the hearth of Hong Kong’s legendary and cultural Wan Chai neighborhood. We also have a minimalist décor that embraces Hong Kong's heritage and its maritime history, making it possible for our guests to immerse themselves in a comfortable and relaxed space, while enjoying our luxurious and modern fittings.
Once again, thank you for sharing your feedback with us. We look forward to welcoming you again for your next visit in Hong Kong!
With warm regards,
Yolanda Wong
Guest Experience Supervisor
Excellent! I and my friend both love the room so much!! And the staff are so nice too. For the interior, it’s very igable and stylish! You can take a lot of beautiful picture. The point is the room price absolutely low! I will recommend to my friends and stay again in the future
Dear fibee3b2022
It is our great pleasure to thank you for having shared your experience with us!
We truly appreciate your compliments for our nautical design, which is inspired by the old Hong Kong. As we aim to achieve the highest standards of hospitality services, your kind words for our team have certainly given us a pat on the shoulder. And you are absolutely right about our uniquely designed amenities.
Thank you once again for choosing to spend your staycation here at The Fleming and we look forward to being of your service in the near future, and provide you with another excellent experience once again.
With warm regards,
Matthew Yuen
Senior Guest Experience Supervisor
Thankyou so much for bringing us excellent service. Peace help me send my biggest thank you to the staff that who helped me to do the birthday surprise.u guys did a reli great job & I’m reli appreciate that!
Dear puramu06,
Thank you so much for this fantastic review!
We are honoured that you decided to stay at The Fleming for the birthday celebration and we are very happy to know that you had a memorable birthday celebration with us this year. To provide outstanding services is one of our highest priorities and we’re most grateful that you've enjoyed our warm hospitality. Our entire team is dedicated in ensuring all our guests feel welcome and looked after on every stay. That's why feedback such as yours brings us pride and joy.
Thank you again for staying with us. We cannot wait to be of your service again in the near future, and provide you with another excellent experience.
With warm regards,
Matthew Yuen
Senior Guest Experience Supervisor
We cannot recommend The Fleming enough! We loved the stylish room design, the attentive and caring staff and the overall atmosphere was just superb. At the end of our trip, I was kindly gifted their signature room scent and birthday card. I was very touched. We will definitely be back to stay again soon!
Dear maisieemilie,
Thank you for taking the time to share your experience at our hotel!
At The Fleming, every piece of our furniture and equipment is chosen and designed meticulously, as an effort to please our guests with various needs. We are truly grateful for your appreciation for the details of our design.
We are very excited to know that you enjoyed the friendly and personalized hospitality services provided by our team. We are grateful for your kind words, and we will for sure continue to try our best to provide the best experience to our guests, and hopefully to you again in the near future.
With warm regards,
Yolanda Wong
Guest Experience Supervisor
It’s our second time staying at The Fleming, front desk staff are friendly and helpful. I receive a birthday card written by Matthew Yuen, which is really sweet and thoughtful, thank you for brighten up our day! We will definitely coming back.
It’s been a tough time for hospitality, keep your chin up and stay health.
Dear 186selinay,
It is our great pleasure to thank you for having shared your experience with us!
We appreciate your kind review towards our team of professionals. It is always motivating to receive such positive feedback as yours. We constantly endeavor to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed.
Thank you for choosing us for your birthday celebration. We look forward to being of your service in the near future, and provide you with another excellent experience once again.
With warm regards,
Matthew Yuen
Senior Guest Experience Supervisor
