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Reviewed 10 August 2021

I have stayed in Flaming hotel during my birthday this year, they are considerate that have prepared card with small gift without my expectation, i felt surprised and appreciate their services. Thanks so much!

Date of stay: August 2021
Trip type: Travelled with friends
Thank Pulsecc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vicky Fung, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 11 August 2021

Dear Ching,

It was truly a pleasure having you as our guest for such a momentous event.

On behalf of the entire team, we are so pleased that you were able to experience our hotel and enjoy the high service which we pride ourselves on. From the bottom of our hearts, we wish you a very Happy Belated Birthday!

Thank you for your time in reviewing our property on TripAdvisor, and please let us know when you will be returning for your next visit.

With warm regards,
Vicky Fung
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2021 via mobile

同男朋友一周年紀念去左staycation 揀左間<$1000, 可以打卡既精品酒店~
-
酒店|The Fleming 芬名酒店|灣仔菲林明道41號
位置|灣仔站行3分鐵好方便! 附近唔少restaurant & bar
服務|check in 過程好順利, staff有禮貌, 我地係咁request要冰桶 餐具果d勁快就有

房間
-房型|大型房|周末: $8xx/晚
有其他貴d房型, 可以參考其他post
-景觀|樓景 而且見到對面! 畢竟依間酒店重點係interior design
-房間|房有323呎 超寬敞. 木地板有格調. 張床好大!不過床板係冇鏡的
-浴室|門同鏡都超靚一定要影! 冇浴缸 不過企缸入面影相又幾靚~建議帶件大碼白恤衫影相

其他影相位
-reception|check in時見到counter design好靚
-走廊|渡輪風 影埋對門!
-電梯|紅色電梯 仲有鏡有feel
-餐廳|雖然我地淨係book房, 但送埋樓下餐廳Osteria Marzia 既welcome drink, 又影左勁多相!不過冇食野 下次試

Date of stay: August 2021
Trip type: Travelled as a couple
Thank leogirlfoodie_hk852
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vicky Fung, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 10 August 2021
Google Translation

尊敬的Leo Girl,

感謝您選擇芬名酒店,很高興看見客人有個愉快難忘的週年之旅以及非常感謝您細緻的分享了這次的住宿體驗。

我們必定會繼續努力,帶給所有客人精緻的入住體驗。我們期待再次恭候您下榻芬名酒店!

謹啟
馮曉欣
客務關係經理

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Reviewed 8 August 2021 via mobile

This is not the first time I stay in The Fleming. The first time I came here is because of the stylish design, the second time and third time I came here is because of the warm service given by the staff, especially Vicky from guest relation teams, she really took care of my stay and helped me arranging the booking. Will definitely come back in the future

Date of stay: August 2021
Trip type: Travelled as a couple
Thank Andycwh211
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vicky Fung, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 9 August 2021

Dear Andycwh211,

Thank you very much for your wonderful review about your recent stay at The Fleming.

When the full hotel experience creates a great long lasting impression for our guests, this is the best compliment a hotelier can receive! We are extremely pleased to hear that you had enjoyed the stays and that we met your expectations.

We all look forward to welcoming you again in the not too distant future.

With warm regards,
Vicky Fung
Guest Experience Manager

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Reviewed 18 July 2021

Spent a night at this boutique hotel in Wanchai for stayction purpose. Booked the largest room in the hotel and offer, the room size is reasonable, the decor is wooden and contemporary. The staff is efficient with check in and courteous. There is a in built sound system in the room which we dunno about until the very end of our stay, which I think the staff should have mentioned to us during check in. The system is amazing for your own music, but the downside though is that we could hear the music being played by the person next room. Bathroom is nice with good amenities but without a bathtub. Overall the stay is nice and the hotel is worth the money spent.

Date of stay: February 2021
Thank sethkchan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vicky Fung, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 20 July 2021

Dear sethkchan,

Thank you so much for your time to write about your experience at The Fleming.

We very much appreciate your feedbacks regarding the in room amenities are grateful to hear your improvement points so that we can continue to provide excellent service. Rest assured that these points have been shared to the entire team.

We hope to host you again in the near future.

With warm regards,
Vicky Fung
Guest Experience Manager

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Reviewed 13 July 2021

Everyone who has looked at the other reviews or visited The Fleming's social media knows the hotel has very nice interior design in old Hong Kong style. I spent last Christmas eve with my boyfriend with The Fleming and visited it again to celebrate my birthday recently. :) The chic vibe remained but what made our stay even better was the friendly and helpful staff who were willing to go the extra mile to make sure I was well-taken care of when my "time of the month" suddenly arrived... :) Really appreciated the customer service. Kudos to the team!

Date of stay: July 2021
    • Sleep Quality
    • Rooms
    • Service
Thank yvonnexkwok
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vicky Fung, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 14 July 2021

Dear yvonnexkwok,

What a wonderful review! Thank you so much for sharing with us your kind words.

We pride ourselves in delivering the highest standards of services. From the moment guests start communicating with us, we've been able to create long lasting relationships with many of them, always looking out for their well-being and comfort. We are delighted to learn from you that we succeeded.

We cannot wait to be of your service again in the near future, and provide you with another excellent experience.

With warm regards,
Vicky Fung
Guest Experience Manager

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