I had a wonderful anniversary celebration at The Fleming.
When my boyfriend and I first stepped into the hotel, we were warmly greeted by Matthew from the Guest Experience Team.
The check-in registration was smooth and the staff who checked us in was so professional and friendly. He explained all the details that we needed to know.
The room was nicely decorated by the hotel which had surprised us. Also, it was very impressive that Yolanda from the Guest Experience Team delivered us a cake, a bottle of wine and a written card IN PERSON which were prepared by the hotel. It’s truly heartwarming and welcoming.
Of course, Yolanda is very friendly, patient and helpful. We can always see her and Matthew’s big smiles when we saw them during the stay :)
I extremely love this hotel, especially its theme, vibes, decoration, design, furnitures - basically every single little thing! Everything is awesome, and the service is just perfect and touches guests’ heart.
I would definitely come back in the future! Thanks for the lovely and memorable stay, The Fleming :) More
- Free Wifi
- Room service