Everything - the staff, service, interior, amenities were all great! just that the mattress of the bed was too soft for us and our backs kind of hurt when we got up!
When we had any questions regarding on the wifi/TV, the staff responded really fast and nicely.More
Mandarin Oriental
Taking safety measures
Trip.comTaking safety measures
永安旅遊Taking safety measures
Stepping in the hotel I am amazed by the design. Vintage and stylish.Warm welcome by the staff at reception. Check-in was smooth and efficient.The room is spacious and comfy. Special thanks to Vicky for all the arrangements. She is so helpful and friendly.
I wish I could stay longer. Will definitely come back!
Dear ememcheers,
What a lovely review! Thank you so much for sharing your stay with the TripAdvisor community.
It is always delightful to read that we have been involved in making our guests' stay that little more special. We look forward to being of your service in the near future, and provide you with another excellent experience.
With warm regards,
Vicky Fung
Guest Experience Manager
My partner had shared that he wanted to stay in this hotel, so I booked it as a birthday surprise. The rooms are super stylish, with every minute detail considered. The service was absolutely fantastic and the staff could not do enough. I also paid for an additional package to have the room decorated with balloons and champagne, this was a lovely touch. The staff were great at communicating prior to our arrival. Although I did not eat in the restaurant the waiter was also great when I went for a drink. I really hope to stay again soon!
Dear vickylyn88,
What a lovely review! Thank you so much for sharing your stay with the TripAdvisor community.
We are honoured you chose to stay with us for such a momentous event such as your husband's birthday. On behalf of the entire team, we are so pleased that you were able to experience our hotel and enjoy the high service and quality levels which we pride ourselves on.
We look forward to being of your service in the near future, and provide you with another excellent experience.
With warm regards,
Vicky Fung
Guest Experience Manager
Simply the best for young couple, nice and clean, helpful staff, stylish design interior, can't have any complaint. the best and chill stay that ive ever been.
you will definitely feel so much peace and dun ever wanna leave.
Dear Gary6365,
What a lovely review! It was a pleasure for us to provide you a comfortable and satisfying stay.
We are absolutely honored to be considered as “the best and chill stay you've ever been”. It definitely serves as an encouragement to the team as we continuously strive to improve ourselves especially the quality of our personalized hospitality services.
We look forward to being of your service in the near future, and provide you with another excellent experience.
With warm regards,
Vicky Fung
Guest Experience Manager
All the staffs are nice and friendly, and also the room environment and cleansing quality quite good.
Overall it is worth to go if under an anniversary, although too expensive for one night.
Everywhere also ig-able haha!
Dear minachingb,
It is great that you decided to spoil yourself with a stay at The Fleming. I am glad that you had such a great time during your stay and that you were well taken care of.
Thank you once again for choosing to spend your anniversary at The Fleming. I hope there will be many more memories here for you in the future. The next time you are thinking of coming back to celebrate or recharge yourself for a staycation, please feel free to contact me or one of the team members to assist you.
With warm regards,
Vicky Fung
Guest Experience Manager
I love the nautical theme of this hotel, and it’s amazing to think of what they have been able to do with the limited space in (to look at it from outside, other than at night when the sign is lit up) such a nondescript building. The room was very comfortable and had all kind of cool features, though I forgot to take a pic before making it messy. Great location and excellent service too, which makes it all the better that the price for a night is so low too. No bathtub in my room but that was expected from the photos on the hotel website.
Dear TheOExpress,
Thank you very much for your wonderful review about your recent stay at The Fleming.
I was so pleased to learn that everything about your visit, our nautical design and the location met with your expectations, and you were looked after so well by my colleagues. Indeed customer satisfaction is at the heart of everything we do, and I will have great pleasure in sharing your kind words with the whole team.
Thank you again for sharing your wonderful feedback and we look forward to welcoming you back in the near future.
With warm regards,
Vicky Fung
Guest Experience Manager
