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All reviews boutique hotel extra large room wan chai station apple tv great boutique restaurant downstairs convention center bathroom amenities a wonderful stay the ground floor central location subway station business trip rooms are small ferry hong hkcec
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Reviewed 4 weeks ago

All the staffs are nice and friendly, and also the room environment and cleansing quality quite good.
Overall it is worth to go if under an anniversary, although too expensive for one night.
Everywhere also ig-able haha!

Date of stay: December 2020
Review collected in partnership with this hotel
1  Thank minachingb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicky Fung, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 4 weeks ago

Dear minachingb,

It is great that you decided to spoil yourself with a stay at The Fleming. I am glad that you had such a great time during your stay and that you were well taken care of.

Thank you once again for choosing to spend your anniversary at The Fleming. I hope there will be many more memories here for you in the future. The next time you are thinking of coming back to celebrate or recharge yourself for a staycation, please feel free to contact me or one of the team members to assist you.

With warm regards,
Vicky Fung
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2020 via mobile

I love the nautical theme of this hotel, and it’s amazing to think of what they have been able to do with the limited space in (to look at it from outside, other than at night when the sign is lit up) such a nondescript building. The room was very comfortable and had all kind of cool features, though I forgot to take a pic before making it messy. Great location and excellent service too, which makes it all the better that the price for a night is so low too. No bathtub in my room but that was expected from the photos on the hotel website.

Date of stay: December 2020
Trip type: Travelled solo
2  Thank TheOExpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicky Fung, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 16 December 2020

Dear TheOExpress,

Thank you very much for your wonderful review about your recent stay at The Fleming.

I was so pleased to learn that everything about your visit, our nautical design and the location met with your expectations, and you were looked after so well by my colleagues. Indeed customer satisfaction is at the heart of everything we do, and I will have great pleasure in sharing your kind words with the whole team.

Thank you again for sharing your wonderful feedback and we look forward to welcoming you back in the near future.

With warm regards,
Vicky Fung
Guest Experience Manager

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Reviewed 5 December 2020

The staffs are helpful and polite. The decor of the hotel is fantastic with vintage style and I love it so much. I am celebrating my birthday and I have been receiving warm greeting from the staffs since my checkin. Helpful and efficient reception desk.

Date of stay: December 2020
Review collected in partnership with this hotel
1  Thank ShumNelson97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicky Fung, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 7 December 2020

Dear ShumNelson97,

Thank you for posting a great review of your stays at The Fleming.

I was delighted to read that you enjoy staying in our beautifully designed rooms, and experience exemplary guest services throughout your visit. We always love to hear exceptional feedback about the team, and we all can't wait to welcome you back for many more memorable stays to come.

With warm regards,
Vicky Fung
Guest Experience Manager

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Reviewed 5 December 2020

The interior design is unique and very beautiful. I really love the theme of ferry and all the material are in high quality and very well thought out. The customer services are good and they surprised us with a birthday present when we were checking out!

Date of stay: December 2020
Review collected in partnership with this hotel
1  Thank ngaiwinghong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicky Fung, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 7 December 2020

Dear ngaiwinghong,

It was an absolute delight having you with us recently at The Fleming.

We are grateful for the time you have taken to share your experience through this five star review. All of us here are thrilled to know you were able to enjoy our unique nautical design as well as professional services provided by the team. Our entire team is dedicated in ensuring all our guests feel welcome and looked after on every stay. That's why feedback such as yours brings us pride and joy.

We all look forward to welcoming you back in the near future.

With warm regards,
Vicky Fung
Guest Experience Manager

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Reviewed 12 November 2020

旅店地點位置絕佳,位在交通便利而且繁華熱鬧的灣仔,即便如此卻不吵雜,我是個在飯店很難入睡的人,但這裡的隔音以及床鋪跟枕頭的舒適性,我一覺好眠到隔天中午退房才醒來!
除了位置,整間旅店的設計也是處處有細節、處處有驚喜,從一踏進門口開始,每一處都藏著讓人想一探究竟的裝潢巧思。
不只是硬體讓人誇讚,飯店人員的服務、貼心、熱忱也是讓我印象深刻,他們將每一位房客都放在心上,以最真切的關懷照顧到每一位入住旅客的需要,真的是我會大力推薦的一間精品旅店!

Date of stay: November 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank millymillytw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicky Fung, Guest Services / Front Office at The Fleming, Hong Kong, responded to this reviewResponded 13 November 2020
Google Translation

尊敬的millymillytw,

很高興得知您在芬名酒店有一個愉快的入住體驗。

非常感謝您詳細地描述了我們酒店優越的地理位置和很感謝您對我們酒店設計的讚賞。芬名酒店向來在各種細節上,皆是以為您帶來最高服務品質為目標!


希望可以在不久的將來再次恭候您的到來,並再一次為閣下提供優質的服務。

謹啟
馮曉欣
客務關係經理

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