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Jason W
Sardinia, Italy

Amazing nostalgic-nautical boutique hotel in the heart of HK

5.0 of 5 bubblesReviewed 15 Jul 2020via mobile
What a gem in the middle of Hong Kong! I booked a staycation and was surprised by the quality of The Fleming in the heart of Wan Chai.

The Fleming has an upscale nautical theme reminiscent of the old Star Ferry of HK. A must for transport/seafaring/Av geeks and those who love quality nostalgic ambience. I want all the furniture and stationery! The thoughtful design shows in every aspect of the room including the do not disturb signs akin to a ship and the slippers. AppleTV and Netflix is a nice touch, something most big brands don’t have or blocked in their TVs. Photos are of their Large Room.

The reception is breathtaking and the staff are excellent. Courteous and friendly service, thoughtful and accommodating where they can. Thumbs up for the personalized attention, I feel like I’m home aboard a ship!

Sadly the restaurant is not opened during my stay because of COVID but I certainly will be back one day for their cocktails.

Will definitely be back!
Date of stay: July 2020
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gigi Ngan, Sales at The Fleming, Hong Kong, responded to this review
Responded 28 Oct 2021
Dear Jason W,

Thank you so much for this glowing review! It just makes us so happy that we were able to hit all the boxes for your stay. As it would have not been a complete experience if any one of these aspects of your stay fell short.

Our team here aims to create an atmosphere and feeling of home for all our guests. It makes me proud to hear such rewarding feedback regarding the attention to detail and service from the staff.

We sincerely wish you a wonderful journey ahead and we look forward to being of your service in the near future, and provide you with another excellent experience.

With warm regards,
Guest Experience Department
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,078)
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Reviewed 12 July 2020

This beautifully designed hotel is absolutely wonderful. We had a one-night staycation and stayed in room 802. Our room was huge, with all the amenities you'd expect and more. It doesn't matter where your eye falls in the room, design details have been carefully considered and are visible throughout. We'd happily stay again, and I'll recommend to hotel to anyone and everyone. We had a delicious dinner in Osteria Marzia, a Black Sheep restaurant located separately on the ground floor - but with internal access from the hotel.

Date of stay: July 2020
Review collected in partnership with this hotel
2  Thank Susan C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gigi Ngan, Sales at The Fleming, Hong Kong, responded to this reviewResponded 29 October 2021

Dear Susan C,

We were delighted to read how much you enjoyed your time at the hotel, and recommend The Fleming to other travelers in the Tripadvisor community.

We are truly grateful for your appreciation for the details of our design and also the dining experience at our Italian restaurant. At The Fleming, every piece of our furniture and equipment is chosen and designed meticulously, as an effort to please our guests with various needs. Thank you kindly for writing such a fantastic review and the team and I look forward to your next visit.

With warm regards,
Vicky Fung
Guest Experience Department

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 3 July 2020 via mobile

I spent one night at The Fleming for a staycation. The check-in process was very smooth. The rooms are absolutely beautiful and very photogenic. The area is very convenient (close to mtr) and it’s tucked away in a small street so it doesn’t get noisy at all.

The staff also sent me a welcome cake which was very nice. I also had the chance to try their restaurant Osteria Marzia for dinner. They do very good quality seafood! Definitely worth checking it out.

Overall a very memorable stay.

Date of stay: June 2020
Trip type: Travelled as a couple
2  Thank mmchu514
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gigi Ngan, Sales at The Fleming, Hong Kong, responded to this reviewResponded 29 October 2021

Dear mmchu514,

Thank you so much for sharing your stay with the TripAdvisor community.

I was so pleased to learn that everything about your visit, our uniquely designed room and the location met with your expectations, and you were taken care well by my colleagues. Indeed customer satisfaction is at the heart of everything we do, and I will have great pleasure in sharing your kind words with the whole team.

We hope to be your host again in the not too distant future.

With warm regards,
Guest Experience Department

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Reviewed 2 July 2020

Had an amazing time at The Fleming for a staycation. Love the interior design and every little detail at the hotel, perfect for photography lover. Staffs were super helpful too with check in and assisting the minor requests I had during my stay.
Fab experience overall.

@jessicawong_wt

Date of stay: June 2020
Trip type: Travelled with friends
2  Thank jessicawU9883KS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gigi Ngan, Sales at The Fleming, Hong Kong, responded to this reviewResponded 29 October 2021

Dear Jessica W,

I am delighted that you enjoyed every aspect of your staycation with us at The Fleming.

We do have a uniquely designed hotel that pays homage to our Hong Kong maritime heritage in a minimalist, but classical style, which has brought in many popular influencers and visitors to explore our property.

Thank you for your time in reviewing our property on TripAdvisor, and please let us know when you will be returning for your next visit, as we would love to have you as our guest.

With warm regards,
Guest Experience Department

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 28 June 2020 via mobile

We finished a tour of South East Asia with 4 nights in Hong Kong. This hotel was incredible, we turned up very late after a delayed flight and they helped us get some late night food takeaway. Our first room unfortunately had a small leak from the aircon but they swiftly moved us to a upgraded room. They also left us a bottle of wine, such a treat! The hotel is beautiful, luxurious and has some amazing unique details in the room. We loved our stay, and if we’re in Hong Kong again we’ll definitely be back!

Date of stay: August 2019
Trip type: Travelled as a couple
2  Thank Skerwin321
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gigi Ngan, Sales at The Fleming, Hong Kong, responded to this reviewResponded 29 October 2021

Dear Skerwin321,

Thank you for taking the time to post this review of your recent stay with us and we are delighted to learn that you wish to return to The Fleming.

I am happy to know that the team rectified the small hiccup in your room you mentioned immediately. We do pride ourselves on our level of service and do hope that overall, your experience was nothing but pleasurable.

We look forward to being of your service in the near future, and to provide you with another excellent experience.

With warm regards,
Guest Experience Department

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 15 June 2020 via mobile

Thoroughly enjoyed our stay at this beautiful hotel . The staff always greeted us with a smile . So many options for the welcome drink at the bar , like coffee , wine , cocktails, soft drink ...

The location is perfect to use as a base , for shopping or walking & exploring what Hong Kong Island has to offer.

Date of stay: June 2020
Trip type: Travelled as a couple
3  Thank wakakanam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gigi Ngan, Sales at The Fleming, Hong Kong, responded to this reviewResponded 29 October 2021

Dear wakakanam,

On behalf of the whole team, I would like to thank you for sharing your recent experience with us.

We take pride in providing outstanding hospitality services to every guest we welcome at The Fleming and I am glad to know that your visit was no exception. We do indeed have a very advantageous location being in the legendary Wan Chai, a perfect neighborhood for those who would like to be plugged in to the life of the city.

Thank you again for choosing The Fleming and we look forward to having you back soon for another great stay!

With warm regards,
Guest Experience Department

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
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