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All reviews boutique hotel extra large room exhibition centre located in wan chai small hotel apple tv great boutique restaurant downstairs breakfast room central location causeway bay restaurants and bars breakfast was included subway station room rate business trip min walk
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Reviewed 5 days ago

Fabulous boutique hotel with absolutely gorgeous interior design, incredible Italian restaurant, amazing service and comfortable, spotless and elegant rooms. Cannot rate it highly enough. When you first arrive it feels like you are in a bit of a weird area, but when you start to wander around you realise you are 4 mins walk from the MTR, 15 mins walk from the Star Ferry port, and 4 mins walk to a tram stop (highly recommend taking trams around if you have time. Fantastic way to get around if you want to stickybeak!). The staff cannot do enough for you and are so lovely and accommodating. Rooms are bloody gorgeous and very unique design - actually made to look like a vintage ferry, and it is amazing ("nautical chic" if you're that way inclined!) A little small, but you can pick the size of room when you're booking so you know what you're getting. Amenities are generally simple, but everything is beautifully done. And anything that isn't in your room already you can request and it is brought to your room snappy snap. Obviously being in HK, hotels are usually the big name, classic establishments that know how to charge, which is fine and they are good. But this hotel is fantastic value for money and a really unique experience without feeling like a faceless chain or a stuffy business hotel. Highly, highly recommend.

Room tip: You can choose room size on booking, we went for a Large and it was perfect.
Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank kate3346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thefleming, Guest Relations Manager at The Fleming, Hong Kong, responded to this reviewResponded 5 days ago

Dear kate3346,

We're absolutely thrilled about your detailed review from your recent visit.

Thank you very much for the wonderful comments about our Hotel, the staffs' professional and courteous services, plus our unique design.

Our surrounding neighborhood of Wan Chai is indeed a very interesting melting pot, with lots of entertainment, diversity and a great location, becoming one of the most visited places in Hong Kong.

We would love to welcome you back and take great care of your visit once again.

With warm regards
André Canhota
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 days ago

What a find! thoroughly enjoyed my stay at The Fleming. Great location on a quiet street close to MTR station in Wan Chai. Recently renovated and the design and attention to detail in the rooms is amazing. The staff are very friendly and couldn't have been more helpful which made my stay very easy and enjoyable. Amazing Italian restaurant on the ground floor too! I will look no further next time i'm in Hong Kong

Date of stay: January 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank jnaymray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thefleming, Guest Relations Manager at The Fleming, Hong Kong, responded to this reviewResponded 5 days ago

Dear Jnaymray,

We are glad that we were able to assist you and created a memorable experience during your recent stay. Thank you very much for the amazing comments.

For us it is very important to comply with all our guests’ expectations, for that reason we are always in continuous improvement to maintain the highest quality of our services.

Thank you for choosing us this time and we hope to welcoming you back soon.

With warm regards,
André Canhota
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 days ago

I really love the hotel design. The hotel employees are really kind, thanks for upgrading our room and providing helpful information for our trip in HONGKONG! I would highly recommend this hotel to my friends if they will travel to HK.

Date of stay: February 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Excursion50482929016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thefleming, Guest Relations Manager at The Fleming, Hong Kong, responded to this reviewResponded 5 days ago

Dear Excursion50482929016,

Thank you very much for the marvelous review about your recent stay with us at The Fleming Hotel.

It’s a pleasure to create a positive experience for you and to know you've enjoyed our Extra Large room.

We look forward to welcoming you again in the near future.

With warm regards,
André Canhota
Guest Experience Manager

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Reviewed 1 week ago

There were three of us staying three nights at the hotel. The location was good, only one block to metro station. They also had this fantastic service: the room's own local iPhone with (Google) maps which you were able to take out with you for your day tour in the city. That helped us SOOOO many times to navigate in the city without using our own phones neither we had to buy any cards. I really valued that one!

Room was nice and clean. The view in the tight city was up against another building, but windows were big. Unfortunately curtains were not covering morning light completely. The master bed has a good size but the extra bed (box) for the third person need a little improvement. (It had wheels underneath and every time you turn your side the bed moves and wake you. So it needs brakes - Easy to fix for the hotel). The other thing was air conditioning - sleeping on the floor level underneath air conditioning was not that pleasant in the winter but windy. The location of extra bed should be thought over.

Most of hotels have single big duvet and I always need to ask another one for myself. In that case service was quick and I got a new good one. Thx for that

Even the bathroom was nice and clean, a floor drain brought slight cat pee smell into it. (Did not bother though) Wifi was really great.

Breakkie area downstairs was in nice, but food a bit expensive for average quality.

Even everything at the hotel was not perfect I still value great service and the over all atmosphere - rating 4 for that.

Room tip: Ask better location for extra bed (not by the window) with brakes.
Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Krissebro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thefleming, Guest Experience Executive at The Fleming, Hong Kong, responded to this reviewResponded 1 week ago

Dear Krissebro,

Our team at the Fleming appreciates you online comments, mentioning our convenient location and the handy phone service that allows our guests to navigate the city and make calls to five different countries.

Thank you for giving us constructive advice on the extra bed. We are sorry to learn that it did not satisfy you like other areas in the hotel.

Our guests’ comfort is always our first priority. We will look into your case with related departments and try our best to improve ourselves to suit our guests’ needs. Hopefully, we will be able to exceed your expectations when you visit in the near future.

Thank you again for choosing The Fleming for your stay in Hong Kong.

With warm regards,
Coey To
Guest Experience Executive

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Reviewed 1 week ago

Stayed for 5 nights, 6 days. The staff are all extremely courteous and helpful, anything we requested was available for us especially when we asked for a room upgrade. It would have been helpful to have a mirror in the bedroom but apart from that, we couldn't fault a thing! Will definitely return in the future, thank you!

Date of stay: February 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank wansee88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thefleming, Guest Experience Executive at The Fleming, Hong Kong, responded to this reviewResponded 1 week ago

Dear wansee88,

Thank you for taking the time to share your recent experience whilst staying with us at The Fleming.

We are delighted to learn that you have enjoyed the warm hospitality services provided by our team.

We look forward to welcoming you again in the near future and making your stay a most pleasurable one.

With warm regards,
Coey To
Guest Experience Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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