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Reviews (2,239)
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Reviewed 7 February 2018

I have stayed 2 days at Disney Hollywood Hotel with my family. When we got arrival to the Hotel, we are impressed by the Bell Services that they rushed to help storing our luggage. Once we settled down, we have enjoyed delicious dinner buffet at Chef Mickey. My children were very happy to take photos with the Characters during the dinner time. I would recommend to my friends with their children to this Hotel.

  • Stayed: February 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank chengs250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHHCastMember, Guest Service Manager at Disney's Hollywood Hotel, responded to this reviewResponded 19 February 2018

Dear Valuable Guest,

We appreciate your kind feedback about your stay with us, and we are so glad to hear you enjoyed your time here at Hong Kong Disneyland.

We hope to welcome you back again soon!

Best Regards,
Pixie Chui
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2018 via mobile

This is the second time for me to book in Disney Hollywood - which only goes to show how aatisfied we have been with its rooms and facilities.

Rooms are spacious, clean and we were fortunate to get a room with a view to the harbour. The last time, we had a view on the other side with fireworks at night. (No fireworks this time as Disney Castle is transforming, and will open next year.).

This is really a good place for families, as one can get rooms with connecting doors. The bathrooms are clean, with bathtub shower & hair dryer; without a bidet though. Electric kettle is neatly placed in area that can be converted into a storage for food/drinks.

All in all, a wonderful place to come back to in the happiest place this side of Hongkong!

Stayed: February 2018, travelled with friends
1  Thank Ada A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHHCastMember, Guest Service Manager at Disney's Hollywood Hotel, responded to this reviewResponded 13 February 2018

Dear Ada A,

We appreciate your kind feedback about your stay with us, and we are so glad to hear you enjoyed your time here at Hong Kong Disneyland. We hope to welcome you back again soon!

Best regards,
Nicky Yu
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2018

I love this hotel, I always stay here, staff friendly and its more relaxed that the Disneyland Hotel.
Beds are comfy, rooms a great size, bath and shower.
Outside the piano pool is fantastoc and there is a spa as well.. Sometimes Goofy jumps in the pool too with you. There is a slide too.
Chef Mickey is the character meal and sometimes Donald can pop up.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank vickitricki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHHCastMember, Guest Service Manager at Disney's Hollywood Hotel, responded to this reviewResponded 13 February 2018

Dear vickitricki,

THANK YOU for your awesome 5 Star Review! We appreciate your feedback regarding our Cast Members and facilities, and we are happy to hear you had a great overall stay with us! We look forward to your next trip to the Hotel!

Best regards,
Nicky Yu
Guest Service Manager

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Reviewed 4 February 2018 via mobile

Those staff prepared lots of celebrating events for us. Those staff are enthusiastic to dance and celebrate the new year. I also have my dinner at DragonWind. Those food and staff were good. Besides, the room are clean and tidy. I must come for vacation with my family next time when I have a long holiday.

Stayed: December 2017, travelled as a couple
Thank Roving721513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHHCastMember, Guest Service Manager at Disney's Hollywood Hotel, responded to this reviewResponded 13 February 2018

Dear Valuable Guest,

We appreciate your kind feedback about your stay with us, and we are so glad to hear you enjoyed your time here at Hong Kong Disneyland. We hope to welcome you back again soon!

Best regards,
Nicky Yu
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2018

Pleasant, Simple and Comfortable. This is a simple hotel but comes complete with all the basic needs. Service is excellent and fast. Check in and check out was easy and smooth.They provide iron and iron board. Even though the hotel is not as elaborated as the other two hotels available in the park but because we do not have children, it was good enough. We came during winter so the swimming pool was under maintenance and not for use. There is a souvenir store at the lobby. The lobby is nice with generous seating area. There is also a TV playing Disney cartoons to occupy the kids.You can also walk out of the lobby towards the swimming pool area and further ahead for a nice sea view. The good thing is we can utilise all the facilities available across the three hotels as long as you are staying in one of them. The reason we chose to stay at this particular hotel is because of the halal menu dining options available. And, this is the reason which will definitely bring us back as well. Because it is far to travel to Hong Kong island to get halal food so having it within the premise is very convenient for us during our stay.There is also a shuttle bus from hotel to the Disneyland Park itself and the train station to get to Sunny Bay. We would love to be back soon.

  • Stayed: January 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Nisa I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHHCastMember, Guest Service Manager at Disney's Hollywood Hotel, responded to this reviewResponded 8 February 2018

Dear Nisa I,

THANK YOU for your awesome 5 Star Review! We appreciate your feedback regarding our Cast Members and facilities, and we are happy to hear you had a great overall stay with us! We look forward to your next trip to the Hotel!

Best regards,
Nicky Yu
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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