Name: birthday celebration
Item: Hong Kong Disneyland Hotel
Rating: 5
Author: mmk1226

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All reviews kingdom club disney characters enchanted garden crystal lotus mickey mouse disney experience walt's cafe cast members magical stay story telling park tickets priority passes happiest place on earth indoor pool shuttle bus buffet breakfast chinese restaurant

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moni_akureyri

Hong Kong, China

11

Reviewed 23 February 2021 via mobile

Perfect staycation in home kong!

Had a splendid birthday weekend at Disneyland Hotel and Disneyland (which just reopens!)
We booked a room with Kingdom Club Access and the entire experience was just wholesome! The cocktail session and breakfast offered in the club fed us so well, not to mention the unlimited caramel popcorn they offered along with a wide range of Disney / Marvels movies you can borrow into your room for the night! Special thanks to James, Alex, Lun and the rest of their teams for making our stay so magical and unforgettable✨✨ Would recommend y’all to come in for a weekend getaway, or birthday and anniversary celebrations!

Date of stay: February 2021

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear monica s,

Thank you for choosing Hong Kong Disneyland Hotel to celebrate birthday with your family. We appreciate your valuable time to provide feedback regarding your staying experience.

It is thrilled to hear of your enjoyment stay at our property and rejoiced the facilities and services at our Kingdom Club. It is our pleasure to commend our Cast Members for their professional service provided to each of our guest. Your compliments will definitely be shared with James, Alex, Lun and the teams which indeed will enhance the teams’ spirit. Thank you!

Thank you again for your positive sharing and we look forward to welcoming your next visit!

Best Regard,

Michael Lock
Senior Manager, Hotel Operations

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deniseho817

Hong Kong, China

11

Reviewed 19 February 2021

Great Experience

I was recommended this location by a friend, and I'm happy to extend the recommended to all of you. We stay at the hotel for 2 nights and booked a sea-view room w/ balcony. The room was clean, comfortable and the best views, just perfect for celebrate our wedding anniversary (see my pics show). The Staff are great, courteous and helpful. I tried the western(Walt's cafe), Chinese(Crystal Lotus) foods during my stayed even in room dining, the food are delicious and still in a decent heat (very important for take away). Within moments you're able to reach HK Disneyland Resort Pier where we spend sometime with a sunset walk, it's amazing. Hotel is suitable for ppl of all ages, families with children, couples or wedding occasions. ^^

Room tip: stayed at least 6/f to have a sea view.

Date of stay: February 2021

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear deniseho817,

Firstly, a belated Happy Wedding Anniversary!

Thank you for choosing Hong Kong Disneyland Hotel to celebrate your special event and appreciate for contributing your valuable time to share your staying experience.

It is always rewarding to receive positive comments and feedback from our honorable guests. Your joyful experience overall in hotel accommodation, environment and facilities as well as dining expectation will be shared with our teams and definitely will enhance our team spirit to continuously provide the best service to each of our guest.

Thank you again for your encouraging comments. We look forward to welcoming back soon!

Best Regards,

Michael Lock
Senior Manager, Hotel Operations

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jfan59

13

Reviewed 21 December 2020 via mobile

A great experience with Kingdom Club

I booked the Kindom Club Cinderella Suite and spend the weekday with my partner.

It is a great experience. As the park is closed due to Covid-19, we had spent all the time in the hotel. The Kingdom Club Launge offers meals and the environment for dining is great.

The staff were potile and helpful.

Date of stay: December 2020

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Dearjfan59,

Thank you for your stay at our hotel and contributed your valuable time to provide feedback of your staying experience..

We grateful thanks for your 5-star rating which is definitely an encouragement to our teams! It is always rewarding to receive compliments, especially from our honorable guests! Our amazing team with continuously provide passionate and professional service to each of our guests!

We look forward to welcoming your next visit!

Best Regards,

Michael Lock
Senior Manager, Hotel Operations

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yeunghong1499

36

Reviewed 19 December 2020

Stay at Hong Kong Disneyland Hotel

Stay between 16-19 Dec 2020 for celebrate wedding anniversary. Very clean & very tidy room. Thank you Rex with his team effort for good housekeeping and excellent service.Good taste of food at Crystal Lotus, nice landscaping and smiling everyone.

Date of stay: December 2020

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear yeunghong1499,

Thank you for choosing Hong Kong Disneyland Hotel as your wedding anniversary staycation. We appreciate your valuable time contributed to provide feedback of your staying experience.

Our teams are truly thankful for your awesome 5-star score! Thank you! Your joyful stay with our accommodation, dining experience and Cast Members' service is indeed a remarkable encouragement to us as we constantly strive to ensure each of our Guests have a marvelous stay with us. Your compliments will definitely share with Rex and the team for their professional service that commended by our Guest!

Please stay healthy and we look forward to welcoming your next visit in a not too distant future.

Best Regards,

Michael Lock
Senior Manager, Hotel Operations

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nabakama

Hong Kong, China

3669

Reviewed 29 November 2020 via mobile

Great Birthday staycation package

My grandma, my mom and I thoroughly enjoyed our stay at Disneyland hotel. We were warmly welcomed by Fannie and Adrian at front desk, who provided us great services and kind arrangements for my birthday staycation. The room was fabulous and clean with big balcony and great sea view.

We were also impressed by the service of Taxine at the Walt’s cafe (the food, especially the steak in the dinner set was amazing) and Rex at the Chinese restaurant. All staff we encountered, e.g. Ada at front desk and people at the welcoming area, were friendly and helpful. We would recommend the hotel to our friends, especially those who are having their birthdays in this no-travel period. The birthday package was a good deal that came with one-day entry to the park.

Date of stay: November 2020

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear nabakama,

Thank you for choosing Hong Kong Disneyland Hotel as your birthday staycation. We appreciate your valuable time contributed to provide feedback of your staying experience.

Our teams are truly thankful for your awesome 5-star score! Thank you! Your joyful stay with our accommodation, dining experience and Cast Members' service is indeed a remarkable encouragement to us as we constantly strive to ensure each of our Guests have a marvelous stay with us. Your compliments will definitely share with Fannie, Adrian, Taxine, Rex and Ada for their professional service that commended by our Guest!

Please stay healthy and we look forward to welcoming your next visit in a not too distant future.

Best Regards,

Michael Lock
Senior Manager, Hotel Operations

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC

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