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Jose R
Quezon City, Philippines

Superb Hotel

Review of The Luxe Manor
5.0 of 5 bubblesReviewed 3 Feb 2025
The best botique hotel so far in my 13-year travel experience and stay in Hong Kong. Reception Staff are warm and friendly, Resto staff with Pinoys, Manager Vicky and Staff Paul, were excellent in their service, even got a perk during my stay. I loved it so much i came back to this hotel on my subsequent trip a week after. I highly recommend this hotel and will book again and again...Thanks Miss Vicky and Paul for making my breakfast meals the best! _ Jose Rey Recinto
Date of stay: January 2025
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this review
Responded 2 weeks ago
Dear B5895MXjoser,

We appreciate your recommendation, and we are sincerely grateful for your support in choosing The Luxe Manor. It was our pleasure to have you as our valued guest, and we look forward to welcoming you back in the future. We are always here to ensure your satisfaction. Once again, thank you for your kind review, and we hope to have the opportunity to serve you again soon.

Warm regards,

Chris Yeung
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,180)
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Traveller rating
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All reviews boutique hotel tsim sha tsui deluxe room rooms are small convenient location shopping hong hk mtr station eateries staycation
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19 - 24 of 2,180 reviews
Reviewed 31 January 2025

Stayed again at The Luxe Manor for 3 nights together with family for celebrated Chinese New Year, not for business and so enjoyed in this time, the location of this hotel is in the center of the city, Concierge provide accurate information for us to view the night beautiful parade, as well as the fireworks display at the sea, so appreciate their useful information, especially Gordon and Michael.
I will come back again so soon for business meetings.

Room tip: they have umbrella rental service, so impressive
Date of stay: January 2025
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tomjack653031
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 31 January 2025

Dear Tomjack653031,

Thank you for choosing The Luxe Manor for your recent stay and for sharing your review. We are thrilled to hear that you had a wonderful experience and we greatly appreciate your kind words.

Your recognition of Michael & Gordon’s exceptional service means a lot to us, and we will make sure to pass along your appreciation to them.

It was our pleasure to have you as our guest, and we hope to have the opportunity to welcome you back to The Luxe Manor in the future. We are always here to ensure your satisfaction.

Thank you once again for your kind review and look forward to serving you again soon.

Warm regards,

Chris Yeung
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 25 January 2025

Greetings by reception was heartfelt. One of the best value hotel in Kowloon area. Location was great next to the A21 bus stop. Room is a bit small but is good size for the price.
Check in and check out was really fast and pleasant. The hotel staff were helpful, I left my small wallet in room and housekeeping was sent it to lobby right away for me. thanks god I am still sitting at the lobby.
The manager invite me to return and offer me special rate for second visit. It’s make our experience even better

Date of stay: January 2025
Trip type: Travelled with friends
Thank Wan yuen H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 31 January 2025

Dear wanyuenh2025,

Thank you for leaving us such a perfect review. We are glad that you were satisfied with your stay. We have also passed on your comments to our colleagues, who are very encouraged. We have always been committed to providing guests with a comfortable, convenient and clean accommodation environment to ensure that guests have a pleasant and comfortable stay.
Thank you again for your review of us and we look forward to providing you with the same high-quality service next time.
Warm regards,

Chris Yeung
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 24 January 2025

Wonderful hotel in the heart of Hong Kong! This charming boutique hotel was minutes away from Nathan rd, metro & great eats! The decor was unique,edgy & classy. The staff were all amazing!...in particular Venus, Cary & Agnes really went out of their way to make our stay memorable! I highly recommend this hotel & will definitely be back!🤗🤩💖

Date of stay: January 2025
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HelloKittyCalifornia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 24 January 2025

Dear HelloKittyCalifornia,

Thank you for choosing The Luxe Manor for your recent stay and for sharing your review. We are thrilled to hear that you had a wonderful experience and we greatly appreciate your kind words.

Your recognition of Agnes, Venus and Cary’s exceptional service means a lot to us, and we will make sure to pass along your appreciation to them.

It was our pleasure to have you as our guest, and we hope to have the opportunity to welcome you back to The Luxe Manor in the future. We are always here to ensure your satisfaction.

Thank you once again for your kind review and look forward to serving you again soon.

Warm regards,

Chris Yeung
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 21 January 2025 via mobile

Felt most welcome upon arrival. Staff friendly and helpful. Rooms clean and fun. Excellent location. Shops restaurants and sites around. Easy walk to waterfront as well as museums and MRT station. Used A21 airport bus which dropped us on the corner!

Date of stay: January 2025
Trip type: Travelled as a couple
Thank LVTraveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 24 January 2025

Dear LVTraveller,

Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.
Warm regards,

Chris Yeung
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 21 January 2025

The Luxe Manor is an outstanding hotel in Tsim Sha Tsui, starting with the location, interiors , and one of the best hotel staff I have ever experienced. The room itself was really nice and offered us reasonable space. I would like to thank the whole team for doing a great job during my stay. They went above and beyond to assist us in finding solutions to any of our questions or requests ! There is nothing to complain about at all.

Date of stay: January 2025
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Companion27359183027
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 24 January 2025

Dear Companion27359183027,

Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.
Warm regards,

Chris Yeung
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
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