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Qing yiJoey Z

Great hotel

Review of The Luxe Manor
5.0 of 5 bubblesReviewed 4 weeks ago
Booked for 3 nights for my business trip.. Hotel location was really great, after check in I got the information for late dinner.
I like the bed but the room space was just fit.
Thank you Chris for offer me assistance for searching a lot of information.
Recommend you book the larger room.
Date of stay: January 2025
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this review
Responded 4 weeks ago
Dear qingyijoeyz,

Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback.

I'm delighted that Chris has been accommodating to you and have everything in place to ensure you have a comfortable stay with us.

We truly appreciate the recognition of our team's services and thank you for recommending us and we hope to welcome you back again soon.
Warm regards,

Chris Yeung
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,161)
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Reviewed 4 weeks ago

We enjoyed our 5 night stay at the hotel very much.

Bed room and bath room: The bed room is spacious, clean, well equiped (thee/coffee facilities, water tap in the hall way for free, small fridge, cups, glases) and the bathroom is clean and amneties like body wash, shampoo/conditioner, body lotion, tissues etc. are available. Compfy bed and quit at night (room 1106).

Cleaning: efficient and tidy cleaning. Nice, thick towels. Each morning when we returned from breakfast the room had been cleaned.

Gym: we used the gym on a daily basis. The gym is well maintained and well equiped to start your day with cardio and strength training. Dumbells from 5 lbs - 50 lbs, two yoga mats, two tredmills, cross trainer, home trainer and a machine to train shoulders, back, brest etc. Everything in good condition and clean. Also water, airco and two showers.

Breakfast: everything and more what you need to start the day. Fresh fruit, cereals, salads, boiled eggs, sweets, fresh juices, good espresso, thee, French pattiserie, croissant, bread, jam, butter, toast, scrambles eggs, bacon, satay/dim sum/buns/sweet potato, maiscorn, soup. Eggs made to order. So anyone complaining about the breakfast is a nitpicker.

Staff: staff at breakfast very friendly. They accompany you to the table. Lovely ladies Agnes and Cathy at the reception desk. So friendly and with a great sense of humor!

Location: near Nathan Road, Victoria Bay, Bruce Lee statue, MTR station, lots of shops and eateries around. Great vibes.

As said before; we enjoyed our stay very much and definitely recommend this hotel. If we are going to visit Hong Kong again, we will stay the the Luxe Manor.

Date of stay: January 2025
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ivon W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 4 weeks ago

Dear Ivonw209,

Thank you for leaving us such a perfect review. We are glad that you were satisfied with your stay. We have also passed on your comments to our colleagues, who are very encouraged. We have always been committed to providing guests with a comfortable, convenient and clean accommodation environment to ensure that guests have a pleasant and comfortable stay.
Thank you again for your review of us and we look forward to providing you with the same high-quality service next time.
Warm regards,

Chris Yeung
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2025

The hotel was really good! The staff was very helpful. I went to solo travel and sometimes I needed help with knowing where to go or where to eat and the staff always helped me out. Besides, the staff was extremely kind and we had nice conversations. The room was very clean and spacious. I would definitely recommend this hotel and I would love to come back as well.

Date of stay: January 2025
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Frédérique v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 8 January 2025

Dear 776fr_d_riquev,

Thank you for leaving us such a perfect review. We are glad that you were satisfied with your stay. We have also passed on your comments to our colleagues, who are very encouraged. We have always been committed to providing guests with a comfortable, convenient and clean accommodation environment to ensure that guests have a pleasant and comfortable stay. Thank you again for your review of us and we look forward to providing you with the same high-quality service next time.


Warm regards,

Chris Yeung
Front Office Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2025

All the staff are very courteous and efficient especially Chris. Also Agnes, Venus and Elton. The room is spacious and the hotel is very near Nathan Road and the shopping areas. Close to MTR station, Mira Place, Don Quijote, and walking distance to K11.

Date of stay: December 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Explore822026
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 8 January 2025

Dear Explore822026,

Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.
Warm regards,

Chris Yeung
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2025 via mobile

Hotel is in a side street of the busy TST close to everything for shopping and food. It is also close to the MTR, so location is excellent. Hotel is not a luxury hotel and doesn’t have a nice lobby or cafe to hang around, but quite sufficient if you don’t stay in the hotel for the whole day. The breakfast was enough for the morning with quite friendly staff.

Date of stay: October 2024
Trip type: Travelled as a couple
Thank sevenzeroseven
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 8 January 2025

Dear sevenzeroseven,

Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.
Warm regards,

Chris Yeung
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2024

Excellent. A little noisy with the festival street behind the hotel. Beautiful room and amenities. Fun vibe. Great location. Staff could be a little friendlier but that might be the culture. Cash deposit upon arrival was surprising. Breakfast buffet is expensive for what it offers. Staff not very helpful in dining room.

Room tip: Ear plugs if you are a light sleeper.
Date of stay: December 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 682catrionas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 1 January 2025

Dear 682 catrionas,


Thank you for taking your precious time to post a review of an excellent stay at The Luxe Manor.

It is absolutely my pleasure to learn that how wonderful your stay was and you have an enjoyable experience. Providing a unique and high level of hospitality has always been our mission and your kind compliments are the greatest motivation for us to do even better in the future.

Thank you again for taking the time to offer this positive feedback as well as your stay in The Luxe Manor. It was our pleasure having you as our guest, and we look forward to welcoming you back next time!

Yours sincerely,
Chris Yeung
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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