My first trip to Hong Kong after the Covid.
5 Star for this hotel
Great Service and attentive staff
Rooms size are reasonable
Clean and tidy
Responsive my request
Only the main door was not easy to get through
You can easy to locate for lots of restaurant even dining or drinking
Dear Z4912ZXjohnnyc,
Thank you for taking the time to share your review of your recent stay at The Luxe Manor. We greatly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
Your comments are very important for us to learn and improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.
See you soon!
Warm regards,
Chris Yeung
Front Office Manager
I booked the room to celebrate my beloved birthday.
Once we arrived for check-in, we got the warmest greetings, and they addressed my request and said Happy Birthday to us. We feel like be welcome and unexpected.
They offered me an upgrade and we really enjoyed it.
Its my bad that i forgot my wallet in the room until they call me for this matter. i totally missed. Thank you for the hospitality and your assistance. I recommended this hotel for my friends who are looking for a nice hotel for a short break.
Dear Y9493WQsharonh,
Thank you for taking the time to share your review of your recent stay at The Luxe Manor. We greatly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
Your comments are very important for us to learn and improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.
See you soon!
Warm regards,
Chris Yeung
Front Office Manager
Upon arrival, the check-in process was smooth and efficient. The staff Ms Venus and Cathy was incredibly welcoming and professional, ensuring I felt at ease right away. They were always ready to assist with any questions or requests throughout my stay.
Overall, my stay at The Luxe Manor was a memorable one. The combination of top-notch service, great facilities, and a central location made it a wonderful choice for my trip. I would definitely recommend this hotel to anyone visiting Tsim Sha Tsui and would happily stay here again in the future.
Dear Stay14077592582,
Thank you for choosing The Luxe Manor for your recent stay and for sharing your review. We are thrilled to hear that you had a wonderful experience and we greatly appreciate your kind words.
Your recognition of Cathy, Venus’s exceptional service means a lot to us, and we will make sure to pass along your appreciation to them.
It was our pleasure to have you as our guest, and we hope to have the opportunity to welcome you back to The Luxe Manor in the future. We are always here to ensure your satisfaction.
Thank you once again for your kind review and look forward to serving you again soon.
Warm regards,
Chris Yeung
Front Office Manager
The FINES restaurant at the Luxe Manor was outstanding! We enjoyed the afternoon tea as a way to celebrate my birthday and it was absolutely delicious. Vicky and Wendy took fantastic care of us from start to finish. The special food items were so tasty and we could take our time enjoying every bite and sip. They made us feel like special members of their family today and we really appreciated their attention to detail.
Dear eahavila,
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback.
I'm delighted that Hess has been accommodating to you and have everything in place to ensure you have a comfortable stay with us.
We truly appreciate the recognition of our team's services and thank you for recommending us and we hope to welcome you back again soon.
Warm regards,
Chris Yeung
Front Office Manager
My experience at The Luxe Manor Hotel was truly delightful. The atmosphere exudes a cozy and relaxing vibe, and the services offered from hotel staff are of exceptional quality, providing a memorable experience. It is pleased and easy to find that the restaurant near Hotel.
It’s really surprise me for their service going above & beyond. We will check out early on the last day so we checked with the reception, they assist me to order and confirmed the pickup time in minutes.
The hospitality provided by reception team was really impressive, as they made us feel right at home away from home.
Looking forward to returning again soon!
Dear Adventure20743669497,
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.
Warm regards,
Chris Yeung
Front Office Manager
