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The Luxe Manor
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The Luxe Manor
Elizabeth Ann H
Avila Beach, California

FINES restaurant was outstanding at The Luxe Manor

Review of The Luxe Manor
5.0 of 5 bubblesReviewed 6 Dec 2024
The FINES restaurant at the Luxe Manor was outstanding! We enjoyed the afternoon tea as a way to celebrate my birthday and it was absolutely delicious. Vicky and Wendy took fantastic care of us from start to finish. The special food items were so tasty and we could take our time enjoying every bite and sip. They made us feel like special members of their family today and we really appreciated their attention to detail.
Date of stay: December 2024
Room Tip: We were on the 10th floor and you would never know you were in a city. Also, the hotel was sold...
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this review
Responded 4 weeks ago
Dear eahavila,

Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback.

I'm delighted that Hess has been accommodating to you and have everything in place to ensure you have a comfortable stay with us.

We truly appreciate the recognition of our team's services and thank you for recommending us and we hope to welcome you back again soon.
Warm regards,

Chris Yeung
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,147)
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Reviewed 2 December 2024
Highly recommend!

My experience at The Luxe Manor Hotel was truly delightful. The atmosphere exudes a cozy and relaxing vibe, and the services offered from hotel staff are of exceptional quality, providing a memorable experience. It is pleased and easy to find that the restaurant near Hotel.
It’s really surprise me for their service going above & beyond. We will check out early on the last day so we checked with the reception, they assist me to order and confirmed the pickup time in minutes.
The hospitality provided by reception team was really impressive, as they made us feel right at home away from home.
Looking forward to returning again soon!

Date of stay: November 2024
Trip type: Travelled with friends
Ask Adventure20743669497 about The Luxe Manor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 4 weeks ago

Dear Adventure20743669497,


Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.
Warm regards,

Chris Yeung
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2024
Nice city

Nice place nice staff and nice area.
A lot of delicious restaurant and bar.
We suggest everyone to have good experience here. And I will come again next time. Thank you very much The luxe manor. See you guy next time. #hongkong#nicecity#nicepeiple

Date of stay: November 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Ask Nunnaphat R about The Luxe Manor
Thank Nunnaphat R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 4 weeks ago

Dear nunnaphatr2024,

Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback.

I'm delighted that Hess has been accommodating to you and have everything in place to ensure you have a comfortable stay with us.

We truly appreciate the recognition of our team's services and thank you for recommending us and we hope to welcome you back again soon.
Warm regards,

Chris Yeung
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2024
Great hotel!

Agnes was very helpful!! Great stay! Really good breakfast. Comfortable beds + clean rooms for two adults. Tea and coffee provided. We thoroughly enjoyed. Will definitely stay again. Great location, highly recommended. Spacious and good views.

Date of stay: November 2024
Trip type: Travelled with family
Ask 850hospoworker about The Luxe Manor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 2 December 2024

Dear 850hospoworker,

Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback.

I'm delighted that Hess has been accommodating to you and have everything in place to ensure you have a comfortable stay with us.

We truly appreciate the recognition of our team's services and thank you for recommending us and we hope to welcome you back again soon.
Warm regards,

Chris Yeung
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2024
Great hotel, amazing breakfast

The hotel is well located close to public transportation and bars/restaurants. The staff at the hotel was friendly and helpful. The size of the room was great, as getting a comfortable room size in Hong Kong was not easy. The room was clean and comfortable. The best part of the hotel as a "westerner" was the breakfast. We traveled through Asia, and this hotel offered proper European-style breakfast- with Egg Benedicts and Sourdough bread. Maybe it's not the key element to every traveler, but after spending some time in Asia, it was a great plus and benefit to have. I would recommend the hotel.

Date of stay: November 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Ask Alma_Amb about The Luxe Manor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 2 December 2024

Dear Alma_Amb,

Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.
Warm regards,

Chris Yeung
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2024
Staff is the main reason for my return

just visited to Hong Kong for 3 day with my family.
Quite impress me of the experience encounter from hotel staff.
Shout out to Carson who provided us with amazing service. He is the most helpful staff in this hotel.
The location was really nice and easier to catch the bar area.
Looking forward to coming back in 2025 soon.

Date of stay: November 2024
Trip type: Travelled as a couple
Ask Jeffery C about The Luxe Manor
Thank Jeffery C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Yeung, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 2 December 2024

Dear jefferyc877,

Thank you for taking the time to share your review of your recent stay at The Luxe Manor. We greatly appreciate your feedback and are delighted to hear that you had a positive experience with our service.

We are grateful for your kind words. It means a lot to us to know that you had a great experience during your time with us. Thank you once again for your kind review and for acknowledging Carson for their hospitality.

Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.

Warm regards,
Chris Yeung
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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