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The Luxe Manor
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Reviewed 6 June 2021

I wanted to relax one night. All staff were welcoming and helpful. First time staying at this hotel as it had a good deal for promotion. It is a beautiful hotel with comfortable room, spacious and clean. Restaurant is serving excellent Scandinavian food and you will get 30% discount on whole bill. I ordered the Beef Tenderloin and one of the signature dessert Daim Parfait. Food was delicious. Hotel is located in the center of TST, close to MTR. I will definitely come and stay again.

Date of stay: June 2021
Trip type: Travelled solo
Thank AmyT_sang108
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Fiona Wong, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 7 June 2021

Dear AmyT_sang108,

Thank you for taking your precious time to post a review of an excellent stay at The Luxe Manor.

We were delighted to learn that you enjoyed your stay at The Luxe Manor as well as our FINDS restaurant. FINDS is Hong Kong’s first and finest Nordic restaurant and bar. The Scandinavian nature of the restaurant offers clean, fresh, honest and wholesome signatures. FINDS is the heaven of authentic Nordic cuisine in Hong Kong.

Thank you again for taking the time to offer this positive feedback as well as your stay in The Luxe Manor.

It was our pleasure having you as our guest, and we look forward to welcoming you back next time!

Yours sincerely,
Fiona Wong
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2021

When you walk into the front doors of The Luxe Manor we were completely mesmerised by the decor of the hotel lobby. It's a really unique and completely different hotel that you would expect in a boutique hotel. We were greeted by the friendly staff from the concierge team, special mention to Cary. Not only she was able to provide a very informative directions but was able to direct us to the hot spot of the eatery places. The room was clean and spacious for two people in a room. We really enjoyed our stay and Cary from the concierge made our stay even memorable.

Date of stay: May 2021
    • Rooms
    • Cleanliness
    • Service
Thank 414jennyw
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Fiona Wong, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 7 June 2021

Dear 414jennyw,

Thank you for taking your precious time to post a review of an excellent stay at The Luxe Manor.

Your kind compliments directed to our Concierge Staff - Cary are great morale boosters and very much appreciated and I will definitely congratulating her personally on his outstanding performance on your behalf. It is the greatest motivation for her to do even better in the future.

We were delighted to learn that you enjoyed your stay at The Luxe Manor. Thank you again for taking the time to offer this positive feedback as well as your stay in The Luxe Manor.

It was our pleasure having you as our guest, and we look forward to welcoming you back next time!

Yours sincerely,
Fiona Wong
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2021 via mobile

This is my second trip to Hong Kong. Staff super friendly , Great location and clean rooms!!
the things that makes this such a good place to stay are the concierge team was very helpful especially the Chief Concierge Tony. I give this hotel comment is awesome and I would definitely stay again if I have chance to come back to Hong Kong.

Date of stay: April 2021
Trip type: Travelled on business
Thank Salysallywang
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Fiona Wong, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 2 June 2021

Dear Salysallywang,

Thank you for taking your precious time to post a review of an excellent stay at The Luxe Manor.

Your kind compliments directed to our Chief Concierge and Service Manager - Tony are great morale boosters and very much appreciated and I will definitely congratulating them personally on his outstanding performance on your behalf. It is the greatest motivation for him to do even better in the future.

We were delighted to learn that you enjoyed your stay at The Luxe Manor. Thank you again for taking the time to offer this positive feedback as well as your stay in The Luxe Manor.

It was our pleasure having you as our guest, and we look forward to welcoming you back next time!

Yours sincerely,
Fiona Wong
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2021 via mobile

I was surprised with a staycation at The Luxe Manor for the last weekend. The Luxe Manor is exceeding the expectation by look to its priceing.

The hotel was quite busy during check in time, a small queue upon my check in. The boys in Recetion are showing their friendliness and efficiency even they were facing the pressure fromthe queue.

Those friendly boys in Front Desk had noticed my birthday upon check in; beside cheering happy birthday to me, they had also arranged an upgrade to the Deluxe Room for celebrating my birthday. Theya are more humanize while compare to ice cold robot in other hotel.

The staff in the restaurant are also friendly and care taking.There was a happy birthday on the dessert of the set menu, which was a little touch in the fixed set.

Also, every staff in the hotel will say hello or greeting, you can say anything about the friendliness of this hotel.

The only downside of the hotel was the view, you have to close the curtain always, however, it is not a big deal by considering its the location, located in the heart of Tsim Sha Tsui.

Date of stay: April 2021
Trip type: Travelled with friends
Thank Pioneer02266178665
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Fiona Wong, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 2 June 2021

Dear Pioneer02266178665,

Thank you for taking your precious time to post a review of an excellent stay at The Luxe Manor.

It is absolutely my pleasure to learn that how wonderful your stay was and you have an enjoyable experience during your birthday in The Luxe Manor.

Providing a unique and high level of hospitality has always been our mission. Your kind compliments directed to our Reception and Restaurant staffs are great morale boosters and very much appreciated and I will definitely congratulating them personally on their outstanding performance on your behalf. It is the greatest motivation for him to do even better in the future.

Thank you again for taking the time to offer this positive feedback as well as your stay in The Luxe Manor. It was our pleasure having you as our guest, and we look forward to welcoming you back next time!

Yours sincerely,
Fiona Wong
Front Office Manager

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Reviewed 30 May 2021

This is my first stay in The Luxe Manor. Room is clean and comfortable. All staff are great and helpful.
Excellent Staycation with wonderful breakfast & lunch. My dessert had the wordings with “Happy Anniversary” , whiches made our day a memorable one. Good location and convenient. Will recommend The Luxe Manor to my friends and definitely come back !

Date of stay: May 2021
Trip type: Travelled as a couple
Thank Cacara_0916
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Fiona Wong, Guest Services / Front Office at The Luxe Manor, responded to this reviewResponded 2 June 2021

Dear Cacara_0916,

Thank you for taking your precious time to post a review of an excellent stay at The Luxe Manor.

We were delighted to learn that you enjoyed your Anniversary Staycation at The Luxe Manor as well as our FINDS restaurant. FINDS is Hong Kong’s first and finest Nordic restaurant and bar. The Scandinavian nature of the restaurant offers clean, fresh, honest and wholesome signatures. FINDS is the heaven of authentic Nordic cuisine in Hong Kong.

Thank you again for taking the time to offer this positive feedback as well as your stay in The Luxe Manor.

It was our pleasure having you as our guest, and we look forward to welcoming you back next time!

Yours sincerely,
Fiona Wong
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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