I spent my quarantine in Ramada harbour view, in Say In Pun. After requesting a double bed, they gave me 2 singles (I was alone!). No table or a chair or a cabinet.. After the second meal delivered, I have asked the staff not to send me food anymore, but just some ice everyday, as the portable microscopic fridge fits only 3 small bottles of water and I took some food from home before taking off to HK (ready for the worst). Every day have to remind them of, ice: not a single time they remember of me… no advise for covid test, no stool outside my door, smell of cigarettes in the room, telephone operator seemed to be forced to answer the phone, no professionalism at all, room dusty and hair around.
Only thing meeting expectations: view
Highly non recommended.

I was aware of the bad reviews for this hotel but as the Gov rules changes so many times and so suddenly, I was left with no option other than to book here.

It’s a shame that it is SO bad because it doesn’t need to be. With better management it could scrape an “ok” especially with the cheap price.

Main complaints: (and I’ve seen these time and time again)

1. The carpet is dirty and covered in hair.
2. The Wifi is patchy
3. There is no chair to work in, so people are expected to work during a 21-day quarantine sitting on a bed!
4. The aircon temperature cannot be changed and so it blows at 1 degree cooler than the outside temperature (literally)
5. The hotel food is inedible and looks like it has been slopped into a plastic tub, Holloway style.
6. It takes 30-90 minutes for them to bring any delivered hot food up, so the food is stone cold once it arrives.

Without doubt, point 5 is the killer. I phoned down 7 times whilst waiting for my curry and was told “we are busy disinfecting as it is Gov rules,” as if this is the way all hotels are run. Why would you disinfect a place when dinner is being served? Why not at night? When I messaged friends, who were also staying, they were also furious having waited until 9pm to get food they ordered before 7.

It’s a cheap hotel and I appreciate it’s complex times, but this place can’t even get the basics right. The other reviews online are a testament to how badly the management is failing in this hotel.

Avoid if you can.

It's cheap.

Food tastes funny and give stomachache.
Bed is hard, there is no seat, no desk, no space for anything else than sleep.

AC barely works, makes heavy buzzing noise to painfully keep the room at an unchangable 25 Celsius.

Service inexistent, not even sure if people work in this place, could be an AI-managed hotel would be same.

I can't believe this is 4 stars on TA, this place is opposite of hospitality and deserve to be shut down asap.