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All reviews l'hotel elan kwun tong top floor gym area suite room front desk staff hotel facilities swimming pool is room service is hotel restaurant mini bar wonderful stay free upgrade early check nice room business hotel in room dining
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Reviewed 25 September 2021 via mobile

九龍東如心酒店HongKong nina hotel kowloon east的人員服務態度很好 執房員阿Lan態度親切有善
接待員有禮貌
房間設計美觀而且空間感夠大夠舒服
而且隔音很好 很寧靜
不過希望洗手間水力能夠更大咁就完美
希望月住plan有更多優惠和折扣會更好
整體 入住一個月體驗很好
會有下一次入住既想法
overall is a great experience for me
thankyou very much
i feel good

Date of stay: September 2021
Trip type: Travelled solo
Thank Camper15907938407
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Valentina Chiu, Guest Services / Front Office at Nina Hotel Kowloon East, responded to this reviewResponded 18 October 2021
Google Translation

親愛的Camper15907938407,

您好! 非常感謝您選擇下榻九龍東如心酒店,並抽出寶貴的時間為我們的服務予以及時評價。

我們非常高興得悉本酒店所提供的服務都能達到您的需要及期望,特別感謝你對我們同事Lan的讚美,也非常高興您在我們酒店渡過了一次愉快的住宿體驗,我們的員工深感榮幸能為您服務。

再次感謝您對九龍東如心酒店的支持,希望在不久的將來我們能再次為您服務!

此致

方廣基
總經理
九龍東如心酒店

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2021

This was my daughter’s birthday staycation. I’ve booked a package with picnic basket. The food portion was big and good taste. Thank you for hotel provided beautiful birthday decoration. And the cake was wonderful. We had great time there. The suite is big and cozy. Will definitely visit again.

Date of stay: July 2021
Thank elaineleunglhw
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Valentina Chiu, Guest Services / Front Office at Nina Hotel Kowloon East, responded to this reviewResponded 19 August 2021

Dear elaineleunglhw,

Thank you for your valuable time in writing a review on us!

It is so delightful to learn that you were overall extremely impressive on your previous stay with us. This has been a true motivation to all our team members and I shall definitely share with the team, in order to excel ourselves further.

We look forward to welcoming you back many times in the future!

Best regards,

Jeff Fong
General Manager
Nina Hotel Kowloon East

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2021 via mobile

Ms Lan was very helpful and kind. She made my room tidy and also sanitized the floor. I appreciate her room service very much.
The hotel is close to the subway and many restaurants. Nice service in general. Some room service staff can be more polite. Would stay here again in the future.

Date of stay: August 2021
Trip type: Travelled on business
Thank Travel52709127200
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Valentina Chiu, Guest Services / Front Office at Nina Hotel Kowloon East, responded to this reviewResponded 19 August 2021

Dear Travel52709127200,

Thank you for your valuable time in writing a review on us!

It is so delightful to learn that you were overall extremely impressive on your previous stay with us. This has been a true motivation to all our team members and I shall definitely share with the team, in order to excel ourselves further.

We look forward to welcoming you back many times in the future!

Best regards,

Jeff Fong
General Manager
Nina Hotel Kowloon East

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2021

very nice service, we are offered an additional bed free of charge, much appreciated!and related front desk staff Henry and Derek ,they provide good service with me.we will introduce another friend to enjoy this Kowloon east hotel..

Date of stay: August 2021
Trip type: Travelled with family
Thank uuyyw12
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Valentina Chiu, Guest Services / Front Office at Nina Hotel Kowloon East, responded to this reviewResponded 2 August 2021

Dear uuyyw12,

Thank you for your valuable time in writing a review on us!

It is so delightful to learn that you were overall extremely impressive on your previous stay with us. This has been a true motivation to all our team members and I shall definitely share with the team, in order to excel ourselves further.

We look forward to welcoming you back many times in the future!

Best regards,

Jeff Fong
General Manager
Nina Hotel Kowloon East

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2021 via mobile

The hotel room is very spacious and staff are very attentive, A Lan and Fanga are particularly helpful in cleaning and tidying the room regularly. The gym and swimming pool at the roof top offer great view too while exercising. Overall, very happy with the stay.

Date of stay: May 2021
Trip type: Travelled on business
Thank KeL322
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Valentina Chiu, Guest Services / Front Office at Nina Hotel Kowloon East, responded to this reviewResponded 29 June 2021

Dear KeL322,

Thank you for your valuable time in writing a review on us!

It is so delightful to learn that you were overall extremely impressive on your previous stay with us. This has been a true motivation to all our team members and I shall definitely share with the team, in order to excel ourselves further.

We look forward to welcoming you back many times in the future!

Best regards,

Jeff Fong
General Manager
Nina Hotel Kowloon East

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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