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John D

great hotel!

5.0 of 5 bubblesReviewed 21 Jan 2024
Hotel's Favourite
The staff were very very helpful and accomodating. The room was also kept clean allthroughgout our stay. Our simple request were granted with no hesitations at all. We appreciate the hospitality.

Location is also top-notch given that you're basically walking distance from all the attractions in Mongkok. There are convenient stores and restaurants right below the hotel so you can have your mealtime at your convenience.
Date of stay: January 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Tsang, General Manager at Stanford Hotel Hong Kong, responded to this review
Responded 22 Jan 2024
Dear John D

We are honored that you have chosen Stanford Hotel as your preferred choice of hotel during your trip to Hong Kong. Very much appreciate for sharing your wonderful review highlighting the room and unbeatable location of Stanford Hotel which rewards many guests like yourself, convenience to various attractions, entertainment venues and not forgetting truly delighting you with our warm hospitality. We are extremely grateful for having your goods words of fantastic stay experience. it’s truly an inspiration to the dedicated team to consistently deliver warm Asian Hospitality to ensure every guest feels genuinely welcome with a memorable experience.

Thank you once again for your patronage. We are excited to host you & your family back to Stanford Hotel where we continuously strive to raise the level of excellence in our cordial hospitality. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Best regards
Wilson Tsang
General Manager, Stanford Hotel Hong Kong
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 8 January 2024

I was very impressed with this hotel. It exceeded all my expectations. The room was quiet, clean, spacious and comfortable and the staff helpful and friendly. The location is excellent, close to transport and a wide range of dining options. I stayed for eight nights and it made for an ideal "home away from home". Excellent value. Highly recommended.

Room tip: Take taxi to and from Airport Express terminal
Date of stay: December 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Dereck R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Tsang, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 9 January 2024

Dear Dereck R

We are honoured that you chose to stay at Stanford Hotel. We are thrilled to read that you rated your stay with us so highly from the unbeatable location in the tranquil, yet vibrant city centre to the cozy accommodation. Very much grateful for your accolade towards our welcoming service and the home-like feeling you experienced during your stay. It’s really heartened to know that we succeeded in creating a memorable stay experience. We will definitely relay your good notes to the team and continue to deliver our value guests the best in value and hospitality. We are proud to be your preferred choice when staying at Stanford Hotel.

We value very much your patronage and your recommendation is greatly appreciated. We are eager to host you back and would love to make your next stay with us as equally amazing. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Best regards
Wilson Tsang
General Manager, Stanford Hotel Hong Kong

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Reviewed 3 January 2024

The staff very friendly and helpful, with very good English. The rooms are clean and pleasant, and include complementary bottled water. The place smelt nice, and everything ran very smoothly. We’ve had a lovely stay

Room tip: If you’re feeling energetic, you can use the stairs, they just come out at the restaurant at the ground floor.
Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Steve P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Tsang, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 8 January 2024

Dear Steve P

Happy New year!

Thank you for taking your precious time to leave your wonderful review and impressions following your recent gateway to HK. We are extremely grateful that you had a wonderful stay in all aspects. Very much appreciate for highlighting our room and superb guest service in making your stay terrific. The team will be pleased that their efforts are well recognized. Your compliments will spur our team members to consistently deliver an outstanding guest experience at all times.

Thank you once again. We cannot wait to host you and your family back in the nearby future. We would love to make your next experience with us as equally amazing. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Best regards
Wilson Tsang
General Manager, Stanford Hotel Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2024

Me and husband booked the Urban room. Knowing that it will be small as it is the basic level and thought we mostly would be out anyway, which we did. The room is catered for 2 but more suitable for 1 person. One side of the bed was almost inpossible to get in, I needed to climb onto the bed while my husband slept on the other side.

With a round table and 2 chairs there were almost no room to move at all. The shower was ridiculously small. My husband is 6'5" and just squeezed in and could hardly move. You need to push in the shower glass to get in. Obviously whoever designed the door never experience how difficult it is to get in. Sould alter to a pull open door. The pillow and the bed was tough as almost cardboard like. For like 3 days, we ddn't get the stirrer for coffee. I needed to use the tip of their toothbrush to sitr.

It's ok to stay for a short time. Not recommneded for long stay (We stayed for 7 ngihts). Even so, do yourself a favour. Book a better room. Overall all, the hotel staff and houesekeeping ladies were nice, we give them that. The location was quiet enough to be busy. 10 mins walk to the heart of Mongkok. We have done quite a bit of shopping as well.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank mrsveer7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Tsang, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 4 January 2024

Dear MrsVeer

Happy New Year!

Thank you for choosing our hotel as your preferred choice of stay in Hong Kong and sharing your valuable.review. We are delighted to hear that you appreciate our fantastic location and welcoming staff. Yet, we regret to read some aspects of your stay did not up to par and we are extremely grateful for having shared them with us. We had taken note on your feedback on the bedding. Please be noted that soft mattress topper is readily available to cater for guests’ preference upon request through our Housekeeping service. We would like to apologize for your disappointment at the highlighted areas throughout your accommodation. Your opinion will be crucial for us as these help us in improving our efforts to provide a positive guest experience.

We value very much your patronage. The entire team look forward to your continued visits at Stanford Hotel so as to allow us to demonstrate our true level of hospitality and better serve you on your future stay. Should you need to make reservation in future, you are most welcome to book through our hotel website for the best available rate.

Best regards
Wilson Tsang
General Manager, Stanford Hotel Hong Kong

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Reviewed 31 December 2023

Best front desk service as well as room service. I greatly enjoyed my stay - everything was clean and provided for and the free breakfast was delicious as well!

I would highly recommend anyone stay at the Stanford hotel, it’s in a prime location and definitely bang for your buck.

Will definitely go back.

Date of stay: December 2023
Trip type: Travelled as a couple
Thank GrandTour60472996524
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Tsang, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 4 January 2024

Dear GrandTour60472996524

Happy New Year!

Thank you for your recent stay. It’s always a pleasure to receive such positive feedback. We are honoured by your compliments and are thrilled to learn that you enjoyed central location of the hotel, the decent room and our breakfast offerings. Thanks for acknowledging the team members’ dedicated effort with our sincere gratitude. Be certain that our team is more than delighted to provide our guests with quality hospitality and constantly do their utmost to ensure a most pleasant experience to our valued guests. Your rewarding comments are a great motivation for them.

We appreciate your high recommendation and look forward to hosting you and your family again on your next visit to the ‘Pearl of the Orient’. We aspire to make Stanford Hotel as your preferred choice of stay while in HK. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Best regards
Wilson Tsang
General Manager, Stanford Hotel Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2023

Very nice and friendly hotel staff. Convenient place many nice food around that area, walking distance to MTR station. Room is clean and We very happy for our stay during our vacation in Hong Kong.....!

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Venture581962
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Tsang, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 4 January 2024

Dear Venture 581962

Happy New Year!

Thank you for choosing our hotel for your stay. We are extremely grateful that you had a wonderful experience in all aspects and enjoyed the fabulous location during your getaway. It brings us a great pleasure to learn that we were able to enliven your sense through our warm hospitality. Rest assured that your good notes will be shared with them. Your accolade makes us feel passionate and encouraging indeed in providing seamless guest service at all times.

We truly value your patronage and eagerly look forward to have the real pleasure to host you again for another exceptional stay at Stanford Hotel. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Best regards
Wilson Tsang
General Manager, Stanford Hotel Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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