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Venture581962

Friendly and nice staff good service

5.0 of 5 bubblesReviewed 29 Dec 2023
Very nice and friendly hotel staff. Convenient place many nice food around that area, walking distance to MTR station. Room is clean and We very happy for our stay during our vacation in Hong Kong.....!
Date of stay: December 2023
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Tsang, General Manager at Stanford Hotel Hong Kong, responded to this review
Responded 3 Jan 2024
Dear Venture 581962

Happy New Year!

Thank you for choosing our hotel for your stay. We are extremely grateful that you had a wonderful experience in all aspects and enjoyed the fabulous location during your getaway. It brings us a great pleasure to learn that we were able to enliven your sense through our warm hospitality. Rest assured that your good notes will be shared with them. Your accolade makes us feel passionate and encouraging indeed in providing seamless guest service at all times.

We truly value your patronage and eagerly look forward to have the real pleasure to host you again for another exceptional stay at Stanford Hotel. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Best regards
Wilson Tsang
General Manager, Stanford Hotel Hong Kong
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,106)
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Reviewed 17 December 2023

Location is in a quieter area of Mong Kok with about a 10 minute walk to Mong Kok MTR station, and is also close to the night markets such as Ladies Market. There are a lot of eateries nearby and a 7-11 convenience store as well.

Room was kept pretty clean and a decent city view on a high floor.

Room was perhaps a little smaller than I expected, but that was probably to be expected of the the average hotel room sizes in Hong Kong. Due to the smaller bathroom size, there is no bathtub as well but this was not really an issue for me.

There was no standalone USB wall ports, so it would be advisable to bring in a travel adapter with USB ports if one needs to charge through it.

Tried the breakfast and found it okay, although nothing too special for the HKD 70 price.

Date of stay: December 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Dickson90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Tsang, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 18 December 2023

Dear Dickson90

Thank you very much for sharing your review after your recent stay. We truly appreciate your kind words on the cleanliness of the room and tranquil delight of our location. Stanford Hotel is fortunate to be situated at a strategic location, which rewards many guests like yourself, convenience to various attractions & entertainment venues and central to all transport links, i.e. the High Speed Express Rail Link and Airport Express Kowloon Station.

With our repeated thanks for giving us the opportunity to serve you. We look forward to have the pleasure of hosting you back at Stanford Hotel and making it your preferred choice of stay while in HK. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Best regards
Wilson Tsang
General Manager, Stanford Hotel Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2023

Very good experience with very polite staffs. Location is good with train station within walking distance.

Near to 女人街 and other restaurants. Easy to cab to west Kowloon station to train to Shenzhen or Guangzhou.

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank LionelL1175
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Tsang, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 6 December 2023

Dear Lionel L

Thank you for sharing your wonderful review following your recent gateway to HK. It’s great that you had a fantastic experience overall. We are thrilled to hear that you appreciated our services and the strategic location where Stanford Hotel is fortunate to be situated which rewards many guests like yourself, convenience to various attractions, entertainment venues and central to all transport networks, i.e. the High Speed Express Rail Link and Airport Express Kowloon Station. We truly appreciate your good words of praise and will certainly share it with our team members. It's really motivating for them to keep on sharing the Asian Hospitality from the heart.

With our repeated thanks for your patronage. We are eager to have the real pleasure to host you and your family again for another delightful stay at Stanford Hotel. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Best regards
Wilson Tsang
General Manager, Stanford Hotel Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2023

Had a pleasant stay. Front desk staff was very friendly and helpful, had a smooth and easy checkin. Room was recently revamped, clean and comfortable. Located with plenty of food and shopping options around and a comfortable walk to Mongkok Station. Highly recommend staying here.

Date of stay: November 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank mt s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Tsang, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 13 November 2023

Dear mt s

Thank you for giving us the honour of hosting you during your recent stay at Stanford Hotel. We are thrilled that you had a wonderful experience in all aspects and enjoyed the central location & cozy accommodation. It gives us a great pleasure to learn that we were able to enliven your sense through our warm hospitality. Let's assure that your good notes will be shared with the team. Your accolade makes us feel passionate and encouraging indeed in providing seamless guest service at all times.

We value very much your patronage and your recommendation to other travellers. We are eager to have the real pleasure to host you again for another exceptional stay at Stanford Hotel. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Best regards
Wilson Tsang
General Manager, Stanford Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2023 via mobile

Hotel is nice and cosy, about 500 meter walk from the nearest train station. If you arrived early there is a baggage counter where you can leave your luggage and check in later on.
Hotel staff are well mannered, no problems with communication. Bed sheet, linens towel is replaced daily. Assitant Manager Mr. Lo was very helpful in securing a transport going to the airport.

Date of stay: November 2023
Trip type: Travelled with family
Thank Curious53630142539
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Tsang, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 7 November 2023

Dear Serge

We are honoured that you have chosen Stanford Hotel for your stay and recommended us highly after your family trip to Hong Kong. We are delighted to know how much you enjoyed this wonderful stay. It’s our utmost pleasure to acknowledge the team being approachable, in particular, Simon Lo, our Rooms Division Manager’s dedicated service. They consistently strive for a high level of competency to deliver “Asian warm hospitality” to our valued guests. We will certainly relay your kind words to them. All of us appreciated your high endorsement which serves as a true testament to our sincere efforts in providing superb services to our guests.

Thank you once again for your support. We look forward to your continued visits at Stanford Hotel which being your preferred choice of stay while in Hong Kong. We would love to make your next experience with us equally amazing and assure you an enhanced level of commitment on your future stays. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Best regards
Wilson Tsang
General Manager, Stanford Hotel Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2023

I stayed at the hotel during typhoon 8, and even with the typhoon, a good amount of shop s and restaurants were still open around the area. The hotel is located in a perfect location near women street and flower street . The staff Ricky and john were super helpful and they help me got a taxi during the T8 time ! Very helpful and nice staff! Will stay again in the future

Date of stay: October 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank 677cecilial
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Tsang, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 10 October 2023

Dear 677cecilial

Thank you for your time to share your experience during Typhoon 8. It's our great delight to hear that you had a lovely stay despite the adverse weather conditions and your appreciation towards the fantastic location of our hotel which is situated near popular tourist attractions with a variety of dining options. We spare no effort to meet our guests’ needs and expectations with our gratitude for your wonderful words of praise to the exemplary service of Ricky Leung, our Night Manager & John Wong, Assistant Front Desk Manager. It's truly inspiring for the dedicated team to consistently deliver warm Asian Hospitality, that makes every guest experience incredibly welcoming and superb.

We value very much your patronage. The team and I look forward to your continued visits at Stanford Hotel which being your preferred choice of stay while in Hong Kong. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Best regards
Wilson Tsang
General Manager, Stanford Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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