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Reviewed 11 May 2020 via mobile

We had a really great stay at stanford hotel..staff is nice and very helpful in giving guide of traveling, it made our trip complete in hong kong..there are so many shops and restaurant nearby hotel, u can get eat whenever you need.. will come back again!!

Date of stay: September 2018
Trip type: Travelled with friends
Thank kathleenmT2242PD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 12 May 2020

Dear Kathleen M

We are honored that you have chosen Stanford Hotel as a preferred choice while in HK. Thank you very much for leaving your positive review and impressions following your stay. It is wonderful to hear that you were able to make the most of our awesome location which is known for having excitement of local shops, fantastic eateries, well connectivity and daily life in this colorful destination. We spare no effort to meet our guests’ needs and expectations with our gratitude for your appreciation to the helpfulness of the Front desk team and their excellence of making your stay contented. It’s truly an inspiration to the hospitable team to consistently deliver warm Asian Hospitality to make every guest experience so welcome and superb.

We are highly anticipating your return patronage to Stanford Hotel and would love to make your next stay promises to be a delightful experience. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

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Reviewed 1 May 2020

although guest service is good and prof., but i felt the cleanliness need improve. When i wait the liftcar at guest service lidt landing, air conditional is not enough, and lift panel not very clean. Room curtain not shine and modly smell

Date of stay: April 2020
Thank poloas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 2 May 2020

Dear Poloa

Thank you for choosing our hotel as your preferred choice of stay in Hong Kong and your valuable review as it allows us to consistently deliver and improve a positive guest experience. We are delighted to hear that you appreciated the competent guest service. Yet, we are very sorry to acknowledge the air conditioning issue at the guest lift landing and general cleanliness of the lift panel & the room curtain as remarked during your accommodation. We do apologize for your experience was a disappointment which we have taken note seriously in an effort to enhance the provision of our service. It’s really thankful for informing us of the inadequacies when we have fallen short of our high standards. Your valuable review is crucial to us in improving our efforts to provide exemplary guest satisfaction. Thank you once again for your patience in this matter.

We value very much your patronage. We sincerely hope that you will allow us with another opportunity to demonstrate our true level of hospitality to redeem ourselves. Should you need to make reservation in future, you are most welcome to book through our hotel website for the best available rate.

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

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Reviewed 22 January 2020

Hotel Staff always service with smile, they are very friendly and helpful. Amazing location, very convenient to take any transportation to anywhere. There are also a lots of shops, malls, restaurants nearby.
Although hotel doesn't have any facilities, it's worth for staying in Hong Kong.
On the other hand, Stanford cafe is a fantastic place for relaxing. A beautiful and quite leisure area for take a tea time.
I definitely coming back next time for traveling Hong Kong.

Room tip: Possessing Smoking rooms Small but clean and quite room Conven
Date of stay: November 2019
    • Value
    • Location
    • Service
Thank TasakiAkira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 22 January 2020

Dear Tasaki Akira

Thank you for choosing our hotel as your preferred choice during your trip in Hong Kong. We are thrilled to know you enjoyed many aspects of your stay from the awesome location to the pleasant and welcoming service. It’s our great pleasure also for sharing your appreciation towards Stanford Café, a nice venue just sit back and enjoy a relaxing moment. We are honoured that the dedicated team contributed to make your stay so memorable and rewarding. Our sincere gratitude for having your exceptional compliments. It will certainly motivate and drive all the team members to serve our guests with superb service from the heart.

We are highly anticipating your return patronage to Stanford Hotel and would love to make your next experience guaranteed to delight you. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Wishing you a happy and prosperous Chinese New Year!

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

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Reviewed 16 January 2020 via mobile

Pictures of rooms on their site are current.

Hotel staff are attentive accommodating, unintrusive.

Air con is cold. Just don't put it below 15 degrees or it turns off.

Shower temps are hot, strong flow.

Mattresses are a bit too hard for my liking, but didn't cause me any problems during my 2 month stay.

Hotel buffet is great, breakfast (80) and lunch (140) is insane value, dinner (300) all include drinks but dinner includes oysters, sashimi and beer as well.

Wifi is average, far end rooms laptops might have signal issues, phones no problem.

Is a slight walk from the MTR, but the pros of this hotel outweigh the cons considerably.

I felt secure in this hotel, and had alot of tech equipment in my room during my stay, no issues.

Thank you staff at Stanford, appreciated.

Date of stay: January 2020
Trip type: Travelled on business
Thank Yiu2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 17 January 2020

Dear Yiu

We are honoured that you have chosen Stanford Hotel for your months long business trip to HK. Thank you very much for leaving your positive feedback as it helps us to ensure we consistently deliver a pleasant guest experience. So glad you found our location awesome and your stay from the quality of the room to most of our services was appreciated in general. It’s delighted that you were able to truly experience the welcoming reception that we strive to offer to every single guest. Our sincere gratitude for acknowledging the best efforts of the competent team to provide our guests a safe and unique experience. We will definitely relay your compliments to them as it will certainly inspire them to constantly work towards delivering excellence amidst unparalleled luxury.

Further, we are sorry to note that the hard mattress was not up to your expectations and hope you will accept our sincere apologies. Please be advised that alternative bedding options, soft mattress topper is readily available to cater for guests’ preference upon request through our Housekeeping service. Let’s assure that we are all dedicated in driving the best guest experience possible at all times.
We are highly anticipating your return patronage and offering another delightful stay. Should you need to make reservation in future, you are most welcome to book through our hotel website for the best available rate.

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

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Reviewed 30 December 2019

We stayed at the hotel for 2 weeks and it was such a pleasant experience. The staff were nice and super helpful which made an excellent stay. They offered to let us leave our luggage at their hotel which we traveled to China which was convenient. The hotel is located at a great location with lots of eateries. We would like to personally thank Kevin Chan (Assistant Manager) for helping us with our booking and keeping the reservation costly competitive. From booking to arriving, staying and leaving the hotel, it was an awesome experience. We will definitely stay at the hotel again when we visit next time and will recommend this hotel to our families and friends.

Date of stay: October 2019
Thank Edward3512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 2 January 2020

Dear Edward L

Happy New year!

We would like to say a big thank you for giving us the honour to be able to host you for the past two weeks.
We are extremely grateful that you had a wonderful stay in all aspects and enjoyed the central location and gracious service with special thanks delivered to our Assistant Manager, Kevin Chan’s exceptional service. It gives us a great pleasure to learn that we were able to enliven your sense through our warm hospitality and our team devoted their utmost in making your stay memorable and heartfelt. Let's assure that your good notes will be shared with them. Your accolade makes us feel passionate and encouraging indeed in providing seamless guest service at all times.

We value very much your patronage and your recommendation to other travellers. We are eager to have the real pleasure to host you again for another exceptional stay at Stanford Hotel and making it your top choice of stay while in Hong Kong. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

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