We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (949)
Filter reviews
949 results
Traveller rating
342
439
130
26
12
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
342
439
130
26
12
Show reviews that mention
All reviews ladies market street food night market nathan road mongkok area rooms are small min walk tv channels free upgrade local eateries location is great clean hotel very pleasant stay train station free shuttle shopping luggage
Selected filters
Filter
Updating list...
5 - 10 of 949 reviews
Reviewed 1 May 2020

although guest service is good and prof., but i felt the cleanliness need improve. When i wait the liftcar at guest service lidt landing, air conditional is not enough, and lift panel not very clean. Room curtain not shine and modly smell

Date of stay: April 2020
Thank poloas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 2 May 2020

Dear Poloa

Thank you for choosing our hotel as your preferred choice of stay in Hong Kong and your valuable review as it allows us to consistently deliver and improve a positive guest experience. We are delighted to hear that you appreciated the competent guest service. Yet, we are very sorry to acknowledge the air conditioning issue at the guest lift landing and general cleanliness of the lift panel & the room curtain as remarked during your accommodation. We do apologize for your experience was a disappointment which we have taken note seriously in an effort to enhance the provision of our service. It’s really thankful for informing us of the inadequacies when we have fallen short of our high standards. Your valuable review is crucial to us in improving our efforts to provide exemplary guest satisfaction. Thank you once again for your patience in this matter.

We value very much your patronage. We sincerely hope that you will allow us with another opportunity to demonstrate our true level of hospitality to redeem ourselves. Should you need to make reservation in future, you are most welcome to book through our hotel website for the best available rate.

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2020

Hotel Staff always service with smile, they are very friendly and helpful. Amazing location, very convenient to take any transportation to anywhere. There are also a lots of shops, malls, restaurants nearby.
Although hotel doesn't have any facilities, it's worth for staying in Hong Kong.
On the other hand, Stanford cafe is a fantastic place for relaxing. A beautiful and quite leisure area for take a tea time.
I definitely coming back next time for traveling Hong Kong.

Room tip: Possessing Smoking rooms Small but clean and quite room Conven
Date of stay: November 2019
    • Value
    • Location
    • Service
Thank TasakiAkira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 22 January 2020

Dear Tasaki Akira

Thank you for choosing our hotel as your preferred choice during your trip in Hong Kong. We are thrilled to know you enjoyed many aspects of your stay from the awesome location to the pleasant and welcoming service. It’s our great pleasure also for sharing your appreciation towards Stanford Café, a nice venue just sit back and enjoy a relaxing moment. We are honoured that the dedicated team contributed to make your stay so memorable and rewarding. Our sincere gratitude for having your exceptional compliments. It will certainly motivate and drive all the team members to serve our guests with superb service from the heart.

We are highly anticipating your return patronage to Stanford Hotel and would love to make your next experience guaranteed to delight you. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Wishing you a happy and prosperous Chinese New Year!

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2020 via mobile

Pictures of rooms on their site are current.

Hotel staff are attentive accommodating, unintrusive.

Air con is cold. Just don't put it below 15 degrees or it turns off.

Shower temps are hot, strong flow.

Mattresses are a bit too hard for my liking, but didn't cause me any problems during my 2 month stay.

Hotel buffet is great, breakfast (80) and lunch (140) is insane value, dinner (300) all include drinks but dinner includes oysters, sashimi and beer as well.

Wifi is average, far end rooms laptops might have signal issues, phones no problem.

Is a slight walk from the MTR, but the pros of this hotel outweigh the cons considerably.

I felt secure in this hotel, and had alot of tech equipment in my room during my stay, no issues.

Thank you staff at Stanford, appreciated.

Date of stay: January 2020
Trip type: Travelled on business
Thank Yiu2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 17 January 2020

Dear Yiu

We are honoured that you have chosen Stanford Hotel for your months long business trip to HK. Thank you very much for leaving your positive feedback as it helps us to ensure we consistently deliver a pleasant guest experience. So glad you found our location awesome and your stay from the quality of the room to most of our services was appreciated in general. It’s delighted that you were able to truly experience the welcoming reception that we strive to offer to every single guest. Our sincere gratitude for acknowledging the best efforts of the competent team to provide our guests a safe and unique experience. We will definitely relay your compliments to them as it will certainly inspire them to constantly work towards delivering excellence amidst unparalleled luxury.

Further, we are sorry to note that the hard mattress was not up to your expectations and hope you will accept our sincere apologies. Please be advised that alternative bedding options, soft mattress topper is readily available to cater for guests’ preference upon request through our Housekeeping service. Let’s assure that we are all dedicated in driving the best guest experience possible at all times.
We are highly anticipating your return patronage and offering another delightful stay. Should you need to make reservation in future, you are most welcome to book through our hotel website for the best available rate.

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2019

We stayed at the hotel for 2 weeks and it was such a pleasant experience. The staff were nice and super helpful which made an excellent stay. They offered to let us leave our luggage at their hotel which we traveled to China which was convenient. The hotel is located at a great location with lots of eateries. We would like to personally thank Kevin Chan (Assistant Manager) for helping us with our booking and keeping the reservation costly competitive. From booking to arriving, staying and leaving the hotel, it was an awesome experience. We will definitely stay at the hotel again when we visit next time and will recommend this hotel to our families and friends.

Date of stay: October 2019
Thank Edward3512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 2 January 2020

Dear Edward L

Happy New year!

We would like to say a big thank you for giving us the honour to be able to host you for the past two weeks.
We are extremely grateful that you had a wonderful stay in all aspects and enjoyed the central location and gracious service with special thanks delivered to our Assistant Manager, Kevin Chan’s exceptional service. It gives us a great pleasure to learn that we were able to enliven your sense through our warm hospitality and our team devoted their utmost in making your stay memorable and heartfelt. Let's assure that your good notes will be shared with them. Your accolade makes us feel passionate and encouraging indeed in providing seamless guest service at all times.

We value very much your patronage and your recommendation to other travellers. We are eager to have the real pleasure to host you again for another exceptional stay at Stanford Hotel and making it your top choice of stay while in Hong Kong. Should you need to make reservation in future, please book through our hotel website for the best available rate.

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2019

This is my third time stay in Stanford, staff recognize me and arranged my preferrable type of room to me. The staff are always welcome and gave me a comfort stay and easier way during my trip. Nothing change nearby, restaurants, game shops that i have chosen my favorable one. This time i bring a lot and bought a lot, great thanks to the hotel location of Post office that it just one minute walk behind the hotel. Will come back again next year. Happy New year !

Date of stay: December 2019
    • Value
    • Location
    • Service
Thank ckashckash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 29 December 2019

Dear Kashimachi

Thank you for giving us the honor to be able to host you again and sharing your fabulous experience following your stay at Stanford Hotel. So grateful that everything went perfect throughout your accommodation. It’s honourable to note that our team dedicated in making your stay memorable and heartfelt which inspired us to tirelessly keep endeavouring the best in value for our valued guests. We are truly delighted our team members striving on the real “Stanford” spirit in providing personalized guest service. Your loyalty and trust are the most rewarding inspiration. We feel flattered to bring you the feeling of being home again. Genuine hospitality is what we aimed for and succeeded in achieving an impeccable stay experience. The Management and team will definitely appreciate your kind words of praise.

Our sincere gratitude to know how much you enjoyed this home away from home experience. We are excited that we have the real pleasure to host you at Stanford Hotel and making it your best choice of stay while in Hong Kong. Should you need to make reservation in future, please book through our hotel website for the best available rate.

May we take this opportunity to wish your 2020 to be fully loaded with happiness.

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews