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All reviews ladies market soy street mong kok mtr sneaker street street food nathan road night market rooms are small mongkok area dim sum min walk mtr station free upgrade mini fridge location is great nathan rd non smoking room
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Reviewed 1 week ago via mobile

I stayed at the Stanford Hotel for 3 nights with my Mother whilst in Hong Kong. The hotel is great, the staff are amazing and the location is fab.
Mongkok is a part of HK that feels almost authentic with small local restaurants serving more traditional foods, a whole heap of shops and is home to the Ladies Market. The hotel is situated a less than 10 minute walk to Mongkok train station which has quick links across HK and to the Island.
The hotel amenities are perfectly lovely: rooms are clean, excellent quality and spacious, there is an in house restaurant, and the mezzanine floor which houses any meals included with your room, and a bar!
The staff are so accomodating and helpful, everyone on reception, the domestic staff and the mezzanine staff went out of their way to be helpful and welcoming.
If you want a friendly hotel in a great location then look no further.

Date of stay: March 2019
Trip type: Travelled with family
Thank Charlene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 1 week ago

Dear Charlene C

Thank you for taking some of your precious time to leave your positive feedback and impressions after your recent stay at Stanford Hotel. We are pleased to have your review that highlighting the sophisticated Mongkok where Stanford Hotel is fortunate to be situated at a great spot to explore its unique culture in this crowded thoroughfare which comes alive with the convenience of the location is absolutely awesome. We are flattered to hear that you loved the hotel and the helpfulness of staff being obliging in making your stay contented and terrific. It’s really impressed to know our team went out of their way to make you feel so heartfelt and that they were able to serve you well. Let’s assure that our staff are devoted and always keen to ensure a most pleasant experience to all guests. We will definitely share your appreciation with the team who certainly goes that extra miles for our guests to pledge that their stay with us is most memorable.

We are thrilled to read how much you enjoyed this exceptional experience and look forward to having you & your family back at Stanford Hotel to venture beyond the well-known attractions.

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

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Reviewed 1 week ago via mobile

Stayed at Stanford Mongkok with my family for a short getaway. Coming from a city that expects nothing less than great service, I was certainly not disappointed. From Reservation to the Housekeeping staffs, all were delightful. Their warm hospitality was truly from the heart. Upon departure, Otto was there to greet us, inquiring about our transportation. He is certainly an asset to the hotel. Though it might not be a 5 star hotel, their service is certainly better than some of the top notch hotels in the city.
This is not my first stay in this hotel’s group. There is another hotel in TST, Stanford Hillview which offers great service too.
For anyone who wants to visit Hong Kong, you can always take my advice and try any of these hotels.

Date of stay: March 2019
Trip type: Travelled with family
Thank sunshineH313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 1 week ago

Dear Lem313

Thank you for taking the time to review your stay with us and for your loyal support. It’s good to know you had an awesome getaway in HK and that our staff made your stay heartwarming. We are thrilled to read that your stay lived up to your expectations and you were able to truly experience the welcoming reception that we strive to offer to every single guest. We are truly grateful for your words of appreciation in review of the warm Asian Hospitality from our team members and enabling everyone to make every moment special for all our guests. Thank you for special mentioning about Otto Chan, our Assistant Concierge’s dedicated service. The compliments from you will spur our team members to consistently deliver an outstanding guest experience and be encouraged to raise the bar of excellence in customer engagement at all time.

We value very much your patronage and thank you once again for recommending our hotels to other travelers.
The team and I look forward to your continued visits at Stanford Hotel & Stanford Hillview and we do expect an enhanced level of commitment on your future stays. We would love to make your next experience with us as amazing.

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

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Reviewed 1 week ago via mobile

Stanford Hotel Very impressed Impressive service, thank you to all staff, especially managers and assistants, to welcome us well. And friends who are impressed Going to Hong Kong, this time, went to stay for 8 people. Really wonderful

Date of stay: March 2019
Trip type: Travelled with friends
Thank pawat99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 1 week ago

Dear Pawat99

Thank you for taking the time to share your wonderful words of praise of our service which we take pride in following your recent stay at Stanford Hotel. Your appreciation towards the highlighted team members’ dedicated efforts have been well acknowledged with our heartfelt gratitude. We are thrilled that we succeeded in creating a memorable stay experience. Your flattering remarks are a great motivation for the whole team in rendering seamless guest service.

With our repeated thanks for giving us the opportunity to be of your service. We are eager to have the real pleasure to serve you and your friends for another delightful stay at Stanford Hotel.

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

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Reviewed 2 weeks ago via mobile

We stayed at the hotel from 4 - 6 March 2019. As we missed our high speed train from Guangzhou, we had to forgo a night’s stay and emailed the hotel to ensure that our room will be ready for morning check in once we arrive the following day. The reservations team did a good job with their speedy reply and gave us a free upgrade to a larger room with generous late check out. Upon check in, the reception staff was very efficient and even remembered my request for extra pillows as I am pregnant. The room was comfortable and housekeeping did a great job even though we requested for them to make up our room late in the day. Even the toilets were spotless! I would like to especially commend one of your staff at the lobby, I didn’t get his name but he’s a middle aged man with white frameless spectacles who is slightly balding. Even time we step in and out of the lobby he will greet us with a smile and rush to open the doors for us. Especially when we were checking out, he constantly checked to ensure our shuttle pick up to Kowloon station was on time and sheltered me and my husband to the bus (it was pouring) before carrying our luggage up. I’ve not seen such dedicate service in a long time I hope he gets the regconition he deserves! Good job!

Oh only con is that the hotel is situated quite a walk from Mongkok station. But there’s plenty of good food nearby.

Date of stay: March 2019
Trip type: Travelled as a couple
1  Thank JeannetteS496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 1 week ago

Dear Jeannette S

Thank you very much for sharing your wonderful review with us in such kind words and giving us an exceptional rating after your recent getaway in Hong Kong. We are thrilled to hear that you enjoyed your upgraded room and that we were able to arrange you an early check-in and late checkout. It’s truly grateful for acknowledging our best efforts to serve our guests with sincerity and full devotion to service as we believe that personalized touches can make moments to memories. We would like to let you know how gratifying it was to receive your good note of support and encouragement. Your heartfelt thanks to Otto Chan, our Assistant Concierge for his exceptional service to you and your family, also greatly heartens all of us as we continually aspire to serve with passion and dedication to make each and every guest’s stay with us most unforgettable! We will definitely share your note to him that his thoughtful and impressive service had earned him praises. Let’s assure that your compliments will be acknowledged by the Management and team. We deeply appreciate your endorsement with our heartfelt gratitude. Without your applaud it was not possible for us to deliver top-notch hospitality. The whole team would like to thank you for being our honourable guest. We hope we managed to make your stay extraordinarily special and was able to leave an everlasting impression with us.

It’s our great pleasure of having yours at the Stanford Hotel. We are excited to welcome you and the new member of the family again in you next visit to Hong Kong so as to experience the genuine hospitality which we continuously strive to raise the level of excellence.

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

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Reviewed 2 weeks ago

Because of the pleasure of experience from last time. This trip visited Stanford Hotel Hong Kong again. Everything still excellent and up to my expectation.

Especially, the good politeness and excellent service of all operation staff.
Made me feel just as home every time. No matter is business or leisure purpose.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank xxjapan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 2 weeks ago

Dear xxjapan

Thank you for giving us the honor to be able to host you again and sharing your exceptional experience following your stay at Stanford Hotel. We are so impressed to read that you rated your stay with us so highly! It’s really good to hear everything went perfect throughout your accommodation. It’s honourable to note that our team dedicated in making your stay memorable and heartfelt which inspired us to tirelessly keep endeavouring the best in value for our valued guests. We are truly delighted our team members striving on the real “Stanford” spirit in providing seamless guest service. Your loyalty and trust are our best reward. We feel flattered to bring you the feeling of being home again. Genuine hospitality is what we aimed for and succeeded in achieving an impeccable stay experience. Your wonderful review are a great motivation for the whole team. The Management and team will definitely appreciate your kind words of praise. We are proud to be your first choice when staying in Stanford Hotel.

Our sincere gratitude to know how much you enjoyed this home away from home experience. We are excited that we have the real pleasure to host you at Stanford Hotel and making it your best choice of stay while in Hong Kong.

Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong

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