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Reviewed 18 September 2019

I had a 2 days staycation with my family last weekend, we arrived at 11am, the Front Office female agent welcomed us and assured that the room will be ready asap, as she promised, we were able to get a room within 1 hour. Our room is good size with an amazing Seaview and a huge balcony on the 17/F. Room is clean and nice!
Our kids enjoyed the swimming pool and the shark-themed kids zone. I was amazed by how clean and tidy the changing room nearby the pool is despite the crowd.

The satay inn Singaporean/ Malaysian restaurant is amazing, my daughter kept asking for the mango stick rice and the male manager was so patience with her. :)
The hainanese Chicken rice is a must-try. In-house guest receives discount in F&B outlets.

We also enjoyed our afternoon meal at the lobby restaurant Lagon, the apple pie with icecream is really good! Kudos to the staff and chefs from both restaurants.

Will definitely return and recommend the Gold Coast hotel to my friends and family!

Room tip: Rooms ended with no. 12/13 by the end of the corridor on 17/F comes with a gigantic balcony! e.g. 1712, 1713
Date of stay: September 2019
    • Sleep Quality
    • Rooms
    • Service
3  Thank Angie858585
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
joycewongwk, Front Office Manager at Hong Kong Gold Coast Hotel, responded to this reviewResponded 19 September 2019

Dear Guest,

Thank you for your post and sharing your thoughts on your recent stay with us.
We are grateful for your appreciation and we will continue to deliver quality service to our guest and meet their expectations

We sincerely thank you for being our guest and look forward to welcoming you back here in the near future.

Yours sincerely,
Peter Pfister
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2019 via mobile

This is the first time I come to Hong Kong Gold Coast Hotel. Because it’s during the Mid autumn festival, hotel lobby has beautiful decoration. Staffs are all nice and have well service. The balcony room with nice view, it’s out of expectation! Children are happy about the big swimming pool. Great dinner buffet with outdoor barbecue and pool view. It’s suitable for family stay for vacation. Will share with friend and come again.

Date of stay: September 2019
Trip type: Travelled with family
2  Thank Af680221
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
joycewongwk, Front Office Manager at Hong Kong Gold Coast Hotel, responded to this reviewResponded 19 September 2019

Dear Guest,

Thank you for your post and sharing your thoughts on your recent stay with us.
We are grateful for your appreciation and we will continue to deliver quality service to our guest and meet their expectations

We sincerely thank you for being our guest and look forward to welcoming you back here in the near future.

Yours sincerely,
Peter Pfister
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2019

It was so nice to stay in this hotel with such amazing price and a nice beach. The food and swimming pool were nice as well. But the gym room is a bit too small and some facilities there were broken. .

Date of stay: September 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank claratang2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
joycewongwk, Front Office Manager at Hong Kong Gold Coast Hotel, responded to this reviewResponded 18 September 2019

Dear Guest,

Thank you for your post and sharing your thoughts on your recent stay with us.
We are grateful for both of your compliments and comments. It is a motivation for us to strive for better. Through your constructive comments, we are able to review our operation closely and make improvement where appropriate. The areas that you kindly highlighted have been taken into consideration diligently by the management.

Please accept our sincere appreciation for your kind feedback and we look forward to welcoming you back in near future.

Yours sincerely,
Peter Pfister
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2019 via mobile

We stayed here for a night. The staff were very welcoming, friendly and helpful. Rooms were clean, modern and quiet. We had the buffet dinner which was very sumptuous. The crabs, curry, barbecue and Thai noodles were particularly tasty. Overall the stay was superb. A secluded resort far from the city which offered a short and sweet getaway.

Date of stay: September 2019
Trip type: Travelled with family
2  Thank 533gabrielw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
joycewongwk, Front Office Manager at Hong Kong Gold Coast Hotel, responded to this reviewResponded 17 September 2019

Dear Guest,

Thank you for your post and sharing your thoughts on your recent stay with us.
We are grateful for your appreciation and we will continue to deliver quality service to our guest and meet their expectations

We sincerely thank you for being our guest and look forward to welcoming you back here in the near future.

Yours sincerely,
Peter Pfister
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2019

We had a deluxe seaview room with a balcony facing the marina. Service is excellent, whether it be Reception, restaurants, our room maid, Concierge and shuttle bus drivers. Our room is spacious. we have a lot of luggage which we simply put underneath the TV. The pool is lovely and big so doesn't feel crowded at all. My husband lost his new sunglasses and with the help of the staff on duty, he managed to pinpoint when he lost them and was able to find them eventually. I used the gym quite a lot. There are 4 restaurants in the hotel and we get a good discount for being hotel guests. Standard of food is good so we ate here quite often. Very convenient after a tiring day.

Room tip: choose a room facing the marina, the view is better
Date of stay: June 2019
    • Location
    • Sleep Quality
    • Service
2  Thank Miranda2005
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
joycewongwk, Front Office Manager at Hong Kong Gold Coast Hotel, responded to this reviewResponded 16 September 2019

Dear Guest,

Thank you for your post and sharing your thoughts on your recent stay with us.
We are grateful for your appreciation and we will continue to deliver quality service to our guest and meet their expectations

We sincerely thank you for being our guest and look forward to welcoming you back here in the near future.

Yours sincerely,
Peter Pfister
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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