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Family staycation of four at this wonderful place with memorable hospitality experience.
Special thanks to Crown Club team on the 12 floor, my son build up good relationship with the girls, taking care of us with warm smile. “Going an extra miles” can definitely describe Pauline & Manager Teresa during our stay.
Date of stay: January 2021
Trip type: Travelled with family
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Jenny Chan, General Manager at The Royal Garden, responded to this review
Responded 22 Mar 2021
Dear Tracyinsane
Thank you for your positive comment. It is great to learn that you had an enjoyable time at The Royal Garden.
We look forward to welcoming you back in the near future.
Yours sincerely, Jenny Chan General Manager The Royal Garden
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thanks Nora and Sharon. They provide very good service. They are very nice and helpful. The food is delicious. I like the chicken wings with cheese. We enjoyed the food very much. We have a great day.
Date of stay: March 2021
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny Chan, General Manager at The Royal Garden, responded to this reviewResponded 23 March 2021
Dear Chan
Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests.
We look forward to welcoming you back in the near future.
Yours sincerely, Jenny Chan General Manager The Royal Garden
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Very nice stay in this hotel , we had booked a package from klook , we had 2 meal at club lounge, one is afternoon tea and other is evening cocktail, food is delicious and many kind of wine , Nora and Tony are very nice and helpful, Nora introduce where we can visit inside hotel, there service is excellent! Our anniversary day so hotel upgraded us to ocean view room!
Date of stay: March 2021
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny Chan, General Manager at The Royal Garden, responded to this reviewResponded 18 March 2021
Dear LAI MAN M
Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests.
We look forward to welcoming you back in the near future.
Yours sincerely, Jenny Chan General Manager The Royal Garden
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Good stay Nora and Tony are helpful for us. They are friendly. Convince location for tourist shopping and business. The food is good and really enjoy for couple. Facilities are good. The room is clean.
Date of stay: March 2021
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny Chan, General Manager at The Royal Garden, responded to this reviewResponded 18 March 2021
Dear Vincent Tam
Thank you for your positive comment. It is great to learn that you had an enjoyable time at The Royal Garden.
We look forward to welcoming you back in the near future.
Yours sincerely, Jenny Chan General Manager The Royal Garden
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thanks to the service team at Crown Club - my wife and I had a very pleasant 2-night stay and an exceptional home-away-home hospitality at The Royal Garden hotel. Special thanks to Ivy Mak (sales team) and Pauline & Tony (Crown Club) for their wonderful arrangement!
Date of stay: March 2021
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny Chan, General Manager at The Royal Garden, responded to this reviewResponded 16 March 2021
Dear Raymond W
Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests.
We look forward to welcoming you back in the near future.
Yours sincerely, Jenny Chan General Manager The Royal Garden
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Got a free upgrade to use club lounge! Nora and Tony at the louge are very nice!!! Enjoyed my stay! At the lounge, there’s all kinds of cocktails, impossible meat burger, cheese sandwich, cupcakes, macarons :)
Date of stay: March 2021
Trip type: Travelled with friends
Ask RubyL784 about The Royal Garden
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny Chan, General Manager at The Royal Garden, responded to this reviewResponded 15 March 2021
Dear Ruby L
Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests.
We look forward to welcoming you back in the near future.
Yours sincerely, Jenny Chan General Manager The Royal Garden
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC