We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (697)
Filter reviews
697 results
Traveller rating
35
193
233
128
108
Traveller type
Time of year
LanguageAll languages
More languages
35
193
233
128
108
See what travellers are saying:
Filter
Updating list...
13 - 18 of 697 reviews
Reviewed 20 June 2018

A good location in the heart of Kowloon. But that does not make up for the dark, dingy and dirty rooms, rude staff, bad breakfast and terrible wifi. You cannot see much out from the window, because they haven't been cleaned for years and there's a thick layer of black soot outside. No staff knows English! This property brings a bad name to the Best Western brand. I will never stay here, unless they offer it for half the price.

Room Tip: Avoid this hotel
  • Stayed: June 2018, travelled on business
    • Value
    • Rooms
    • Service
1  Thank Raja_Bhattacharya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this reviewResponded 28 June 2018

Dear Sir,

Thank you for valuable comment regarding your recent stay at our hotel.

Your satisfaction is important to us and we will be using the feedback you gave us to improve in near future.

Once again, thank you for your precious time to present your opinions and we look forward to serve you in near future.

Your sincerely,

Ricky Wu
Hotel Manager
Best Western Plus Hotel Kowloon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2018 via mobile

Hotel room was not clean with very old furniture. Room also dampish and smelling bad. Air conditioning was not working well and also climate channels was full of dirt. There were some families were staying at hotel as home. To much noisy even you call reception.
If I were in committee i could only give 2 stars to this building. Definitely I'll prefer another place for the next time.
The best thing with hotel is position. A bus station across to hotel and subway station also close (5 minutes by walking)
If you don't have enough money you can choose this place to stay but if you have you'll be regretful like me.

Stayed: October 2017, travelled on business
2  Thank Bekir Kemal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this reviewResponded 28 June 2018

Dear Sir,

Thank you for valuable comment regarding your recent stay at our hotel.

Your satisfaction is important to us and we will be using the feedback you gave us to improve in near future.

Once again, thank you for your precious time to present your opinions and we look forward to serve you in near future.

Your sincerely,

Ricky Wu
Hotel Manager
Best Western Plus Hotel Kowloon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2018 via mobile

super poor in sound proof, with super thin walk, can even joint the conversation next door. wifi nvr function well, in fact for show but not able to work. bed like hell, make u body suffer, after the first night. nvr even book this hotel again.

Stayed: June 2018, travelled on business
2  Thank limichong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this reviewResponded 28 June 2018

Dear Sir,

Thank you for valuable comment regarding your recent stay at our hotel.

Your satisfaction is important to us and we will be using the feedback you gave us to improve in near future.

Once again, thank you for your precious time to present your opinions and we look forward to serve you in near future.

Your sincerely,

Ricky Wu
Hotel Manager
Best Western Plus Hotel Kowloon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018 via mobile

Just okay for sleeping in, not for small kids as the room is so tight and small. No room to roam around.
Its close to public transport and lots of restaurants around the area. Close to shopping centre too

Stayed: June 2018
Thank hanzky d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this reviewResponded 14 June 2018

Dear Sir,

Thank you for valuable comment regarding your recent stay at our hotel.

Your satisfaction is important to us and we will be using the feedback you gave us to share with our staffs.

Once again, thank you for your precious time to present your opinions and we look forward to serve you soon in near future so that we can have another chance to provide you with a superior experience.

Your sincerely,

Ricky Wu
Hotel Manager
Best Western Plus Hotel Kowloon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2018

Nice place to stay in Hong Kong
We are family 4 people who stayed at #18/13 and #18/15 on 04th June 2018
The rooms were nice, big and clean, the beds were comfortable and the A/C worked well. The staff were friendly and helpful. We'll come and stay here again next time.
Thanks for everything

  • Stayed: June 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Tasomguesthouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this reviewResponded 14 June 2018

Dear Sir,

Thank you for valuable comment regarding your recent stay at our hotel.

Your satisfaction is important to us and we will be using the feedback you gave us to share with our staffs.

Once again, thank you for your precious time to present your opinions and we look forward to serve you soon in near future so that we can have another chance to provide you with a superior experience.

Your sincerely,

Ricky Wu
Hotel Manager
Best Western Plus Hotel Kowloon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews