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Explore231008

Good Location, Friendly Staff, Clean

5.0 of 5 bubblesReviewed 14 Jan 2020
Good location nearby a lot of the shopping centers, and easy to find food. Room is clean and big than our expectations. Staffs are friendly and very helpful, assisted us not only arriving but also when we want to depart from hotel to airport.
Date of stay: January 2020
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this review
Responded 20 Jan 2020
Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience on TripAdvisor. It is a pleasure to learn of your satisfaction with the hotel’s location, guest room, cleanliness and overall service. We are happy to receive such recognition and have shared your kind comments with our team.

At Park Hotel Hong Kong, we endeavour to bring joy and love to all our guests. We look forward to welcoming you again soon.

Warmest regards,

Michelle Mak
Hotel Manager
Park Hotel Hong Kong

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,505)
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Traveller rating
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All reviews great location walking distance good size in tsim sha tsui superior room buffet breakfast shopping mtr station concierge hong avenue luggage eateries bathtub
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135 - 140 of 2,505 reviews
Reviewed 12 January 2020

Hotel is great location, clean tidy plenty of shops and restaurants close by handy to public transport.
Staff speak good English and are most helpful.
Bed was a little bit hard for us seen reception and they organised a bed topper to be fitted the next day and it was fine.

Date of stay: January 2020
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank wharfandjetty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 31 January 2020

Dear Valued Guest,

Thank you for staying at Park Hotel Hong Kong during your recent visit and for taking the time to share your experience on TripAdvisor. It is a pleasure to learn of your satisfaction with the hotel’s location, guest room, cleanliness and overall service. We are happy to receive such recognition and have shared your kind comments with our team.

We have noted your valuable feedback regarding the mattress. In fact, we have both types of soft and hard mattresses to suit our guest preference and needs. You are welcomed to make special request upon your room reservations and we certainly strive our best to accommodate your request though it is subject to situation. Please rest assured that we will make every effort to seek continuous improvements in serving our customers satisfactorily.

Once again, thank you for your time and we certainly look forward to welcoming you back in the near future.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2020

The Park hotel is not one of the shiny hotels directly on the promenade. It is entrance is a bit hidden but the Taxi driver found it immendiately. The room was very well spaced with a separate bed room and living area. The room was clean but there were no power plugs close to the bed, which was a bit uncomfortable.

The breakfast was crowded and a bit unorganized but a lot of different foods/dishes were available.

Date of stay: May 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
3  Thank Rueschi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 31 January 2020

Dear Valued Guest,

Thank you for staying at Park Hotel Hong Kong during your recent visit and for taking the time to share your experience with us. We are delighted that you were satisfied with the hotel’s location, guest room, cleanliness and overall service.

We have noted your valuable feedback on your impression on the hotel’s entrance and power plugs in guest room, and regret that both aspects did not meet your expectation. For the convenience of our guests, a location map is available on our hotel website in which the location of various MTR station exits and our hotel are indicated. You are very welcomed to contact our hotel for assistance should you require any information before arrival and we are very pleased to provide further assistance. For the availability of power plugs near the beds, we are sorry for the inconvenience that has caused you. In order to provide all our guests with a comfortable stay, we have planned to add power plugs near the beds in the coming room renovation project.

Your valuable comment on the breakfast buffet is appreciated and we have shared your comment with our Food and Beverage Manager and chef to ensure our food presentation and quality are consistently maintained in high standard and meet guest expectation. We are committed to providing our guests with superior service to ensure their visit is the best it can be. You are always welcome to contact our café staff for assistance if you have any requests or needs. Please rest assured that we will make every effort to seek continuous improvements in providing our guests with the best service experience.

Once again, thank you for your time and we certainly look forward to having another privilege of welcoming you back in the near future.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2019

Excellent location for MTR (some 200m walking distance to SHIM SHA TSUI station) or walking distance to key HK areas, very friendly and helpful staff, good breakfast.Did family trip with 2 minor kids.

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank NDRJ82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 16 January 2020

Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience on TripAdvisor. It is a pleasure to learn of your satisfaction with the hotel’s location, staff service and breakfast. We are happy to receive such recognition and have shared your kind comments with our team.

At Park Hotel Hong Kong, we endeavour to bring joy and love to all our guests. We look forward to welcoming you again soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2019

Yes we stayed at the Park Hotel again because we love it there. This time we took along 2 other couples who were first time visitors to HK and as such to the Park Hotel and they also loved it. It is close to eat places, shopping areas and centres and importantly a MTR station. (Exit B2) Most of the rooms have been upgraded but our firt visit here was in 1985 and we have been there many times since. Thank you Park staff for making this stay another great experience. By the way the A21 Cityflyer bus from the airport stops outside the door coming in, across the road to go back to the airport. $HK33 each way.

Date of stay: December 2019
    • Value
    • Rooms
    • Service
2  Thank JSVx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 16 January 2020

Dear Valued Guest,

Thank you for returning to stay with us recently and taking the time to share your experience with us on TripAdvisor. It is our great pleasure to welcome you back again and we truly value and appreciate your continued support to Park Hotel Hong Kong. We are delighted that you enjoyed your stay at our hotel and your positive feedback will certainly motivate our team to keep on doing our best.

Once again, thank you for your time and we look forward to welcoming you back again with another wonderful stay at Park Hotel Hong Kong soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2019

Location is very accessible to shopping, public transport & food. Rooms are generally more spacious as compared to hotels in the same district. Clean rooms, friendly staff & efficient reception (check-in, concierge, cashier) services.

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank charcharchan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 16 January 2020

Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience on TripAdvisor. It is a pleasure to learn of your satisfaction with the hotel’s location, guest room, cleanliness, reception and concierge service. We are happy to receive such recognition and have shared your kind comments with our team.

At Park Hotel Hong Kong, we endeavour to bring joy and love to all our guests. We look forward to welcoming you again soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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