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Good service staff Attentive customers, Service staff on request quickly, clean and quiet rooms, Convenient to travel, not far from mtr and the harbor, within walking distance. Near to many shopping and food areas.
Date of stay: December 2019
Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this review
Responded 27 Dec 2019
Dear Valued Guest,
Thank you for staying at Park Hotel Hong Kong recently and for taking the time to share your experience on TripAdvisor. It is our honour to have brought you an enjoyable experience and your valuable comments are testament to our dedication to service excellence. At Park Hotel Hong Kong, we endeavour to bring joy and love to all our guests. We look forward to welcoming you again in the near future.
Warmest regards, Michelle Mak Hotel Manager Park Hotel Hong Kongg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All reviews great location walking distance good size in tsim sha tsui superior room buffet breakfast shopping mtr station concierge hong avenue luggage eateries bathtub
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I stayed at the Park Hotel Hong Kong in the last week of November. The hotel has great service, is in a good location and value for money! Well spoken and very polite staff. I would definitely stay there again!
Date of stay: November 2019
Trip type: Travelled on business
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
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ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 16 December 2019
Dear Valued Guest,
Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience on TripAdvisor. It is a pleasure to learn of your satisfaction with the hotel’s location, overall service, guest room and cleanliness. We are happy to receive such recognition and have shared your kind comments with our team.
At Park Hotel Hong Kong, we endeavour to bring joy and love to all our guests. We look forward to welcoming you again soon.
Warmest regards,
Michelle Mak Hotel Manager Park Hotel Hong Kong
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
This hotel looked good when i stepped on it's lobby but getting worse when i walked in to the room. The room is old, dusty, and small. But at least they serve with clean towels, complete amenities like toothbrushes, soaps, shampoos if you need them, because i didn't, i always bring my amenities myself.... But i can't tolerate the dusty carpet, table , that's all
Date of stay: December 2019
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 18 December 2019
Dear Ms. Abas,
Thank you for staying at Park Hotel Hong Kong during your recent visit and for taking the time to share your experience on TripAdvisor. We are delighted that you were satisfied with the hotel’s lobby and bathroom’s amenities.
We have noted your valuable feedback for your impression on the condition and size of the guest rooms you stayed and we regret that the rooms did not meet your expectation. Currently, our hotel has 347 guest rooms in various categories and different sizes, with diverse views to cater for guest preference and needs. In general, we will arrange rooms to guests according to any special request made by the guests when they reserved a room. We certainly do our best to accommodate guests’ request though it is not guaranteed. In regard to your comment on the cleanliness of carpet and table, we are sorry for the inconvenience that has caused you and we have addressed the issue with the concerned department. The whole Housekeeping team has been reminded to follow the proper room making up procedures and to be more attentive in every detail of guest room to ensure our service standard is consistently maintained so as to provide a clean and comfortable environment for our guests. Please rest assured that we will make every effort to seek continuous improvement in providing our guests with the best service experience.
Once again, thank you for your time and we certainly look forward to welcoming you back in the near future.
Warmest regards,
Michelle Mak Hotel Manager Park Hotel Hong Kong
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Park hotel is a 4 star hotel and if you are looking for good location with many restaurants and doing shopping within walking distance, this is good choice for you and the MTR station is within walking distance by 5 -7 mins too.
Date of stay: November 2019
Trip type: Travelled on business
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
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ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 16 December 2019
Dear Valued Guest,
Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience on TripAdvisor. It is our honour to have brought you an enjoyable experience and your valuable comments are testament to our dedication to service excellence. We look forward to welcoming you back in the near future.
Warmest regards,
Michelle Mak Hotel Manager Park Hotel Hong Kong
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1. 5mins walk to MTR station 2. Nearby convenient store such as 7-11, snack store 3. Walking distance to shopping mall like K-11 4. Friendly staff and excellent customer services 5. Cleanliness of the hotel and comfartable room 6 kudos to security team
Date of stay: November 2019
Trip type: Travelled as a couple
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 29 November 2019
Dear Valued Guest,
Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience on TripAdvisor. It is a pleasure to learn of your satisfaction with the hotel’s location and overall service. We are happy to receive such recognition and have shared your kind comments with our team.
At Park Hotel Hong Kong, we endeavour to bring joy and love to all our guests. We look forward to welcoming you again soon.
Warmest regards, Michelle Mak Hotel Manager Park Hotel Hong Kong
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The room was very smal and I ask to change it to biger room but they refuse The hotel was empty Also the give me the view of the room very bad view The bed was comfort and the location was good Overall I give 3 star
Date of stay: October 2019
Trip type: Travelled on business
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 15 November 2019
Dear Valued Guest,
Thank you for staying at Park Hotel Hong Kong during your recent visit and for taking the time to share your experience with us. We are delighted that you were satisfied with the hotel’s location and the bed.
We have noted your valuable feedback on your impression on the room size and the outside view from guest room, and regret that both aspect may not meet your expectation. Currently, our hotel has 347 guest rooms in various categories and different sizes, with diverse views to cater for guest preference and needs. In general, we will arrange rooms to guests according to any special request made by the guests when they reserved a room. We certainly do our best to accommodate guests’ request though it is not guaranteed. Please rest assured that we will make every effort to seek continuous improvements in providing our guests with the best service experience.
Once again, thank you for your time and we certainly look forward to welcoming you back in the near future.
Warmest regards, Michelle Mak Hotel Manager Park Hotel Hong Kong
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC