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PY L

Friendly staff and strategic location

5.0 of 5 bubblesReviewed 24 Nov 2019
1. 5mins walk to MTR station
2. Nearby convenient store such as 7-11, snack store
3. Walking distance to shopping mall like K-11
4. Friendly staff and excellent customer services
5. Cleanliness of the hotel and comfartable room
6 kudos to security team
Date of stay: November 2019
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this review
Responded 29 Nov 2019
Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience on TripAdvisor. It is a pleasure to learn of your satisfaction with the hotel’s location and overall service. We are happy to receive such recognition and have shared your kind comments with our team.

At Park Hotel Hong Kong, we endeavour to bring joy and love to all our guests. We look forward to welcoming you again soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,506)
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Traveller rating
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148 - 153 of 2,506 reviews
Reviewed 13 November 2019

The room was very smal and I ask to change it to biger room but they refuse
The hotel was empty
Also the give me the view of the room very bad view
The bed was comfort and the location was good
Overall I give 3 star

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Trail29152
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 15 November 2019

Dear Valued Guest,

Thank you for staying at Park Hotel Hong Kong during your recent visit and for taking the time to share your experience with us. We are delighted that you were satisfied with the hotel’s location and the bed.

We have noted your valuable feedback on your impression on the room size and the outside view from guest room, and regret that both aspect may not meet your expectation. Currently, our hotel has 347 guest rooms in various categories and different sizes, with diverse views to cater for guest preference and needs. In general, we will arrange rooms to guests according to any special request made by the guests when they reserved a room. We certainly do our best to accommodate guests’ request though it is not guaranteed. Please rest assured that we will make every effort to seek continuous improvements in providing our guests with the best service experience.

Once again, thank you for your time and we certainly look forward to welcoming you back in the near future.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2019

I often come here durig my business trips, and always appreciate the location and staff service.

The doormen and very pro-active and welcoming, room service & canteen staff are equally friendly and efficient.

The hotel shows it's age, through the style and equipment in the rooms, but to be honest it's probably a bonus, as it adds to the atmosphere (simiar to some places in Japan, where you feel the equipent works and so hasn't changed since the 1980s).

Morning buffet breakfast is quite varied with Western, Asian, Chinese dishes.
And extra cost if not included in your room rate is fair (approx HKD 120/pers)

Anyway, I am overall rather happy with my stays here and will continue to stay here in the future.

As for prices, it's difficult to comment, as I'm always on corporate contracts.

Room tip: chose a room with a view, and high floor
Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
2  Thank seigwailo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 13 November 2019

Dear Valued Guest,

Thank you for taking the time to share your recent experience with us on TripAdvisor. We are delighted that you enjoyed your stay, especially the hotel’s location and breakfast. We sincerely thank you for your commendation for our service and team members, which is testament to our commitment to bringing joy and love to all our guests.

We look forward to welcoming you back soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2019

It is the first time for me to come to Hong Kong. I visited Hong Kong for business purposes. And this hotel impressed me so much. So, I can say, everything is excellent to me. I have good image to Hong Kong and looking forward to visiting Hong Kong again.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank yangjy2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 6 November 2019

Dear Mr. Yang,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience on TripAdvisor. We are delighted that you enjoyed your stay and your positive feedback will certainly motivate our team to keep on doing our best.

Once again, thank you for your time and we look forward to welcoming you again soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2019


If you would like your data treated confidential than this location is a no go. Otherwise it is centralized but the airconditioning is much to noisy. A bathroom without a
toiletbrush is nothing I like to see.

Date of stay: November 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank samsung852
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 12 November 2019

Dear samsung852,

Thank you for staying at Park Hotel Hong Kong during your recent visit. We appreciate you for taking the time to share your experience with us.

The privacy of our guests and the confidentiality of their personal data are of utmost importance to us. Under no circumstances is the information of our guests, yours included, shared with third party or used for marketing purposes without explicit consent. In our endeavour to deliver excellent service, we send online surveys to our hotel guests after their stays. The email which you received was the same post-stay survey that enables us to understand our guests and improve our service and hospitality.

I want to apologize for the inconvenience you’ve experienced during your stay. We have investigated and rectified the noise level of the air-conditioning in the room. To avoid recurrence, we have conducted additional training to equip our team members to be more vigilant about the details that make up our guest experience. The toilet brush is currently available upon request and guests are encouraged to contact any of our team members for assistance.

Our guest feedback is very valuable to us and we make every effort to deliver exceptional hospitality to our guests. So, thank you again for giving us the chance to make it right and we look forward to having the next opportunity of welcoming you back.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2019

I have been staying at this hotel for over 20 years and Park Hotel have maintained their excellent standards. Their breakfast buffet is very good value and they have a whole section for Indian Vegetarian breakfast.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank 485osmank
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 29 October 2019

Dear Mr. Osman,

Thank you for returning to stay with us recently and taking the time to share your experience with us on TripAdvisor. It is our great pleasure to welcome you back again and we truly value and appreciate your continued support to Park Hotel Hong Kong. We are delighted that you enjoyed your stay at our hotel and your positive feedback will certainly motivate our team to keep on doing our best.

Once again, thank you for your time and we look forward to welcoming you back again with another wonderful stay at Park Hotel Hong Kong soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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