This was my 4th visit to Grand Hyatt Hong Kong. I’m really into the room and facilities which all I can say is WOW!
The staff of the hotel and the grand club are just fabulous.
Special thanks to club Derek, he provided me the most detailed information for the hotel stay, including my club benefits and operation hours for those available facilities. On top of that, I would like to give high compliments for Club Wing, Maggie and John Sum. The are very proficient in F&B services and answering guest enquiries, they showed me the hospitality of a five star hotel!
Special thanks to housekeeping runner Michelle and Front Desk Jonathan. Michelle gave me a lot of support on in-room amenities and TV functions. For Jonathan, he is helpful on my billing issue after check out.
All in all, I really enjoy my stay with my girlfriend for our anniversary celebration. Thank you guest experience KYLIE and Bella club lead host for the special welcome amenities!
Best stay ever !!More
- Free Wifi
- Room service