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681
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Reviewed 18 May 2022

After being in lockdown in Shanghai for 50 days, it was very nice to be able to come to Hong Kong where life is a lot "normal". The staff at the hotel made my temporary refuge so much more enjoyable. From the moment I've checked in to the day I've departed, I felt they genuinely care about my stay and extremely helpful. There was a sushi restaurant that I would like to revisit in HK which I have not been for years. Concierge Marshall and Kenneth made calls after calls to the restaurant to ensure I get the counter seats by the chef. They've also made sure I have all of the information I need to make my journey back to Macau smoothly. This is probably one of the best hotel service experience I've ever had. Thank you guys!

Date of stay: May 2022
    • Location
    • Rooms
    • Service
Thank laudonny
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
New World Millennium Hong Kong Hotel, General Manager at New World Millennium Hong Kong Hotel, responded to this reviewResponded 19 May 2022

Dear laudonny, thank you for your great comments. How pleased we are to know that you had a wonderful stay with us, especially during tough times like this! Your recognition really meant a lot to us as we strive to create a most pleasant "home away from home" for all our guests. Thank you again and we look forward to welcoming you back next time you are in town! Best regards, Julian Wipper, General Manager

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Reviewed 16 May 2022

One of the best hotel in HK that I have ever stayed. Me and my friend was so impressed by the spectacular sea view from the room. Very warm service and greeting from Assistance Manager Jet Wong. He is helpful and attentive to served us arrange a nice room. The room is beautiful and tidy. Bed is soft and suitable for us.

We really enjoy our stay and recommend the hotel can upgrade the smart TV. So we can watch the Netflix in the room.

Date of stay: May 2022
Trip type: Travelled with friends
Thank Heimanlaw
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
New World Millennium Hong Kong Hotel, General Manager at New World Millennium Hong Kong Hotel, responded to this reviewResponded 17 May 2022

Dear Heimanlaw, we are thrilled to hear that you have rated us among the best in town! Thank you for your wonderful compliments and comments - we all look forward to welcoming you back in the nearest future for another delightful time. Best, Julian Wipper, General Manager

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Reviewed 15 May 2022

Good service, good manner, good environment in lobby, Residence Club Lounge and Residence Harbour View room Staffs are nice, helpful and flexible. Thx for changing our room per requested view ‍♀️
Residence Club Lounge - warm and home feel interior design, panorama harbour view and comfortable environment is good as always
Under the bad economy F&B in Residence Club lounge is not good as our last two stay. We wish it can be back to normal with more variety of food and better grade of house wine

Room tip: The rate of hotel is between low-mid range. Residence Club Lounge is especially good to have a drink and chat with friends.
Date of stay: April 2022
    • Value
    • Sleep Quality
    • Service
Thank BreadChan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
New World Millennium Hong Kong Hotel, General Manager at New World Millennium Hong Kong Hotel, responded to this reviewResponded 16 May 2022

Dear BreadChan, we are happy to welcome you back! Thank you for your support and kind words. We are pleased to know that you had another wonderful stay with us. We also appreciate your comments as we work tirelessly for continuous improvement. Thank you again, we hope to see you soon! Best regards, Julian Wipper, General Manager

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Reviewed 15 May 2022

It’s a great experience with my friends for this visit. All staff is extremely professional and excellent service provided by Jet Wong, Edmund Tso and Zoe Chan from front office . They assisted me a speedy check in and escorted me to room. Moreover I would like to use another payment to settle instead and they immediately agree to take action to follow my instructions . I’m very appreciated to them.
Besides the rooms is spacious, comfortable and clean.

We absolutely come back again and recommend this hotel for my friends as well.

Date of stay: April 2022
    • Location
    • Rooms
    • Service
Thank yyankiii
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
New World Millennium Hong Kong Hotel, General Manager at New World Millennium Hong Kong Hotel, responded to this reviewResponded 16 May 2022

Dear yyankiii, your great comments meant a lot to us and they are truly motivating! We are pleased to know that our colleagues had left you a lasting impression as we strive to provide all guests a most comfortable stay. Thank you for your compliments and recommendation. We cannot wait to welcome you back soon! Best regards, Julian Wipper, General Manager

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Reviewed 14 May 2022 via mobile

It was an excellent staycation experience in the hotel. The staff was helpful and nice, they helped me a lot. Especially Katherine and Sheryl, they helped me to prepare a birthday surprise for my girlfriend. I really thank you for them.

May 2022

Room tip: Drive to the hotel, there provide parking service
Date of stay: May 2022
Trip type: Travelled as a couple
Thank RICKY A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
New World Millennium Hong Kong Hotel, General Manager at New World Millennium Hong Kong Hotel, responded to this reviewResponded 16 May 2022

Dear RICKY A, thank you for your compliments. It was definitely our pleasure to be part of this wonderful birthday celebration. Thank you again, and we look forward to welcoming you back soonest. Best regards, Julian Wipper, General Manager

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