GDH must be the worst hotel in Asia (if not the world)! It is awful right from check-in time.
A grumpy old uncle in front-desk with equally grumpy attitude demanded 1000$ deposit even after we paid 2 days room price in advance. This severely dented my shopping budget. Although they gave back the deposit at end of hotel stay, I was about to leave HK and it was of not much use! Family was disappointed. Many reviewers complained about lack of seating arrangement in reception, but it seems that the hotel just doesn't care!
The woes continued after check-in as the carpet on the floor allocated to us was stinking so badly that you may puke. Room was small with old furniture and beg bugs! Also, we learnt that renovation works are underway and had to bear with noise from some floor above.
When I approached reception to change room - a young receptionist (but with same grumpy attitude) asked 440$ for upgrade to renovated floor.
Wanted to leave my luggage at reception after check-out and receptionist promptly demanded 10$ fee for it! Hotel wants to make sure you feel disgusted right from check-in through check-out.
After 2 days of horrible experiences at this hotel, I just vacated and moved to Park hotel by doing a last minute booking, which i found to be much better and cleaner.
I feel ungrateful to the reviewers who left favorable comments about this...GDH must be the worst hotel in Asia (if not the world)! It is awful right from check-in time.
A grumpy old uncle in front-desk with equally grumpy attitude demanded 1000$ deposit even after we paid 2 days room price in advance. This severely dented my shopping budget. Although they gave back the deposit at end of hotel stay, I was about to leave HK and it was of not much use! Family was disappointed. Many reviewers complained about lack of seating arrangement in reception, but it seems that the hotel just doesn't care!
The woes continued after check-in as the carpet on the floor allocated to us was stinking so badly that you may puke. Room was small with old furniture and beg bugs! Also, we learnt that renovation works are underway and had to bear with noise from some floor above.
When I approached reception to change room - a young receptionist (but with same grumpy attitude) asked 440$ for upgrade to renovated floor.
Wanted to leave my luggage at reception after check-out and receptionist promptly demanded 10$ fee for it! Hotel wants to make sure you feel disgusted right from check-in through check-out.
After 2 days of horrible experiences at this hotel, I just vacated and moved to Park hotel by doing a last minute booking, which i found to be much better and cleaner.
I feel ungrateful to the reviewers who left favorable comments about this hotel (or may be they don't care staff's bad attitude and cleanliness). This hotel doesn't deserve to be in business unless they listen to customer feedback and change.
Please avoid this hotel if you don't want to ruin your holiday.More
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