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Robert

Nice hotel

5.0 of 5 bubblesReviewed 26 Jun 2021via mobile
Good on everything

This is my second time stay in this hotel, even though this hotel is rather old but the location is very convenient and the staff services were very good. Reservation efficiently reply to our questions before arrival and the staff who check me in (King) and out (Kay) were very kind, efficient and professional.

Club lounge cocktail is busy but environment still nice and comfortable, better increase food variety.

I do enjoy the journey at Regal and definitely will come back.
Date of stay: June 2021
Trip type: Travelled with friends
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christo D, General Manager at Regal Kowloon Hotel, responded to this review
Responded 27 Jun 2021
Dear Guest

Thank you for your review, it is truly appreciated. We are glad to learn that you had an enjoyable stay with us in all aspects. Your kind words to King and Kay is much appreciated. We look forward to welcoming you back to the Regal Kowloon.

Best regards

Christo Diamandopoulos
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 26 June 2021

It was a birthday celebration trip and hotel surprised us with cake and champagne, and lots of nice decoration. Thanks so much to all hotel staff for their warm and attentive services throughout the stay.

Will definitely come back to this home away from home in the very near future.

Date of stay: June 2021
    • Location
    • Rooms
    • Service
1  Thank Paulownialeaf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christo D, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 28 June 2021

Dear Guest

Thank you for your review, it is truly appreciated. We are glad to learn that you had an enjoyable stay with us in all aspects. We look forward to welcoming you back to the Regal Kowloon.

Best regards

Christo Diamandopoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2021 via mobile

This is my first visit in regal kowloon hotel,Room was clean, comfortable and nice plus the harbour view from my room.Food was good and reasonable price.Staff was friendly and professional,Specially to Mr.Dennis he helped me throughout my stay.I will definitely recommend to my familys and friends.

Date of stay: June 2021
Trip type: Travelled as a couple
1  Thank roco188
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christo D, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 21 June 2021

Dear Guest

Thank you for your review, it is truly appreciated. We are glad to learn that you had an enjoyable stay with us in all aspects. Your kind words to Dennis is much appreciated. We look forward to welcoming you back to the Regal Kowloon.

Best regards

Christo Diamandopoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2021 via mobile

I went to this hotel after few recommendations from my friends,and celebrated my birthday,Room was spacious and clean staff was very helpful and accommodating Specially Dennis from guest relation he made sure our stay was memorable..I will definitely come back again with friends.Thank u Dennis

Date of stay: June 2021
Trip type: Travelled as a couple
1  Thank 0617june
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christo D, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 21 June 2021

Dear Guest

Thank you for your review, it is truly appreciated. We are glad to learn that you had an enjoyable stay with us in all aspects. Your kind words to Dennis is much appreciated. We look forward to welcoming you back to the Regal Kowloon.

Best regards

Christo Diamandopoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2021 via mobile

Weekend staycation

I can't imagine it takes me around 1 hour to queue up for check in, i was shocked. This is nowadays HK holiday. The lobby is hot but lucky the staff is attentive and helpful, she provide us with bottle of water and granted us late check out.
I booked Executive room, room was clean and spacious. Breakfast and cocktail was busy but acceptable, special thanks to Crystal , she assisted a last minute celebration arrangement for us, very helpful.

Date of stay: June 2021
Trip type: Travelled with friends
1  Thank candycococ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christo D, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 18 June 2021


Dear Guest,

Thank you for you review.

We are glad to learn that you had an enjoyable stay with us and your kind words to Crystal is much appreciated.
For the comments regarding long check in time and lobby temperature, please accept my sincerest apology for the inconvenience caused.
I have addressed the issues with concerned department heads for improvement. We look forward to welcoming you back to the Regal Kowloon Hotel in the not too distant future.

Best regards

Christo Diamandopoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2021 via mobile

It’s a lovely and relaxing place to spend your staycation. Regal Kowloon Hotel offers spacious and comfortable rooms, what I like most is that you can customise your pillows they have lavander pillows (lavander scent) for a calming effect and total relaxation.

I also love the sea view room and the garden view room that we had.

We went to Mezzo and enjoyed the food very much specially the pizza and baked alaska.

I would like to thank DENNIS DULAY he’s so professional and friendly, as well as Brian (the manager in charge when I checked in), Anthony from Concierge he’s very helpful and friendly.

And of course Mr. Marco Ho (Assistant Director Food and Beverage)

I had an enjoyable and relaxing stay and will surely come back.

Date of stay: June 2021
Thank Anne_Asia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christo D, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 17 June 2021

Dear Guest

Thank you for your review, it is truly appreciated. We are glad to learn that you had an enjoyable stay with us in all aspects. Your kind words to Dennis, Brian, Anthony and Marco is much appreciated. We look forward to welcoming you back to the Regal Kowloon.

Best regards

Christo Diamandopoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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