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Miss Carroll
Hong Kong, China

My best birthday ever

5.0 of 5 bubblesReviewed 18 Jun 2021via mobile
I went to this hotel after few recommendations from my friends,and celebrated my birthday,Room was spacious and clean staff was very helpful and accommodating Specially Dennis from guest relation he made sure our stay was memorable..I will definitely come back again with friends.Thank u Dennis
Date of stay: June 2021
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christo D, General Manager at Regal Kowloon Hotel, responded to this review
Responded 20 Jun 2021
Dear Guest

Thank you for your review, it is truly appreciated. We are glad to learn that you had an enjoyable stay with us in all aspects. Your kind words to Dennis is much appreciated. We look forward to welcoming you back to the Regal Kowloon.

Best regards

Christo Diamandopoulos
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 17 June 2021 via mobile

Weekend staycation

I can't imagine it takes me around 1 hour to queue up for check in, i was shocked. This is nowadays HK holiday. The lobby is hot but lucky the staff is attentive and helpful, she provide us with bottle of water and granted us late check out.
I booked Executive room, room was clean and spacious. Breakfast and cocktail was busy but acceptable, special thanks to Crystal , she assisted a last minute celebration arrangement for us, very helpful.

Date of stay: June 2021
Trip type: Travelled with friends
1  Thank candycococ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christo D, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 18 June 2021


Dear Guest,

Thank you for you review.

We are glad to learn that you had an enjoyable stay with us and your kind words to Crystal is much appreciated.
For the comments regarding long check in time and lobby temperature, please accept my sincerest apology for the inconvenience caused.
I have addressed the issues with concerned department heads for improvement. We look forward to welcoming you back to the Regal Kowloon Hotel in the not too distant future.

Best regards

Christo Diamandopoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2021 via mobile

It’s a lovely and relaxing place to spend your staycation. Regal Kowloon Hotel offers spacious and comfortable rooms, what I like most is that you can customise your pillows they have lavander pillows (lavander scent) for a calming effect and total relaxation.

I also love the sea view room and the garden view room that we had.

We went to Mezzo and enjoyed the food very much specially the pizza and baked alaska.

I would like to thank DENNIS DULAY he’s so professional and friendly, as well as Brian (the manager in charge when I checked in), Anthony from Concierge he’s very helpful and friendly.

And of course Mr. Marco Ho (Assistant Director Food and Beverage)

I had an enjoyable and relaxing stay and will surely come back.

Date of stay: June 2021
Thank Anne_Asia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christo D, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 17 June 2021

Dear Guest

Thank you for your review, it is truly appreciated. We are glad to learn that you had an enjoyable stay with us in all aspects. Your kind words to Dennis, Brian, Anthony and Marco is much appreciated. We look forward to welcoming you back to the Regal Kowloon.

Best regards

Christo Diamandopoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2021 via mobile

Had been staying in Regal Kowloon Hotel numerous times during my days off to wind down from daily work. Not only because of the platinum benefit from the rewards member but also the home feel atmosphere made me feel so relax and comfortable. Thank you Manager Maureen always personally takes care my reservations, she has simplified the reservation steps for me which was a motivation to stay more frequent.

Overall experience in this hotel is consistently good. This time i would like to special thanks to another manager Brian. He provided me with the pocket wifi and mobile charger, these items looks minor but also able to change your world when you needed. I was not familiar with the renting machine and Brian has patiently assisted. Appreciated all the works he has done.

i would highly recommend a stay at Regal kowloon hotel to experience the different.

Date of stay: June 2021
Trip type: Travelled as a couple
Thank Roychan610610610
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christo D, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 15 June 2021

Dear Guest

Thank you for your review, it is truly appreciated. We are glad to learn that you had an enjoyable stay with us in all aspects. Your kind words to Maureen and Brian is much appreciated. We look forward to welcoming you back to the Regal Kowloon.

Best regards

Christo Diamandopoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2021 via mobile

Not my first visit at this hotel but this one is specially nice, a 5 star experience. Hotel very good location and with an amazing harbor view. All staff are true service members and they all make you feel so welcome. Crystal and Tom did a great job, both of them are so helpful during my stay. Don't forget to visit the 4 floor garden which is a good place for fresh air relaxation in Summer. The food in the restaurants hold high quality, I like the small size pizza most, just perfect. The homefeel executive lounge is still comfortable as last visit.
I will definitely come back again soon.

Date of stay: May 2021
Trip type: Travelled solo
Thank Stella T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christo D, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 15 June 2021

Dear Guest

Thank you for your review, it is truly appreciated. We are glad to learn that you had an enjoyable stay with us in all aspects. Your kind words to Crystal and Tom is much appreciated. We look forward to welcoming you back to the Regal Kowloon.

Best regards

Christo Diamandopoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2021

I stayed here from early May to early June to prepare my examination. First, my room has always been comfortable and hygienic. Internal decoration is quite new. I guess rooms have been renovated just years before. Rooms are very quiet. Maybe the sound-insulation is very good? I guess so. I have very comfortable environment for studying.

I enjoyed the breakfast and afternoon lounge every day. Breakfast was as delicious as my first time visit. Afternoon club lounge food was also tasty, changed every day thanks to the new chef.

I want to thank the friendly and nice staff here who have taken care of me during the studying time. Frontdesk Manager Maureen is always nice and cheerful, always quick response and efficient service. Club team serving staff are nice and professional, especially Crystal who is a very friendly and helpful girl. Alex, the serving butler in the restaurant Mezzo whom I saw him nearly every morning, has been serving very well. He remembered very order from mine and remembered my taste for breakfast too. Ema, another serving butler, was extremely friendly and nice. She communicates very well with guests in hotel to make us feel relaxed and warm in Regal Kowloon Hotel.

This hotel has always been good. Friendly staff is the bonus point. :)

Date of stay: May 2021
    • Value
    • Sleep Quality
    • Service
Thank wailikmak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christo D, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 9 June 2021

Dear Guest

Thank you for your review, it is truly appreciated. We are glad to learn that you had an enjoyable stay with us in all aspects. Your kind words to Maureen, Crystal, Alex and Ema is much appreciated. We look forward to welcoming you back to the Regal Kowloon.

Best regards

Christo Diamandopoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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